Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,841 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,841 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,146

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I had a great experience with Acorn Estate Agents in Crystal Palace. This was my first time buying a property by myself and I felt very supported in this process by the estate agent. Thank you very much for everything. Wishing you all the best

Liv · 11 October 2025 · Acorn London (29 Westow Street)

Agent replied · 11 October 2026

Thanks for sharing your wonderful experience, Liv! We're thrilled to hear that our team supported you during your first property purchase. Your kind words motivate us to keep providing exceptional service. Wishing you all the best in your new home!

5/5

Google

It has been an absolute pleasure dealing with Acorn estate agents. They managed to sell my flat within the first 3 viewings. Throughout the lengthy sales process Godefroy has been absolutely brilliant making sure I was kept up to date at all times. He was super approachable and male sure all the parties in the chain were communicating with each other regularly to ensure the chain stays intact. Our flat management company and our solicitors were a bit of a pain to deal with and Godefroy was brilliant at dealing with difficult situations. I was highly recommend them and also suggest you go with a solicitor who worls closely with them. Many thanks

Shahrukh · 11 October 2025 · Acorn London (29 Westow Street)

Agent replied · 11 October 2026

Thanks for your glowing feedback, Shahrukh! We're thrilled to hear about your positive experience with Godefroy and our team. Navigating the sales process can be challenging, and it’s great to know we made it seamless for you. Your recommendation means a lot to us!

5/5

Google

Godefroy at Acorn helped me every step of the way with my flat purchase. Always very responsive, clear and transparent at every step of the process right until exchange. I’d thoroughly recommend him if you are looking for your ideal property!

Beate · 11 October 2025 · Acorn London (29 Westow Street)

Agent replied · 11 October 2026

Thanks for sharing your experience, Beate! We're thrilled to hear that Godefroy provided you with excellent support during your flat purchase. Your recommendation means a lot to us, and we’re glad you found your ideal property. Enjoy your new home!

4/5

Google

Rating only, no written review.

Sarah · 11 October 2025 · Acorn London (29 Westow Street)

Agent replied · 11 October 2026

Dear Sarah Cook, Thank you for taking the time to review your recent experience with our Acorn Crystal Palace branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

We recently signed a tenancy for a new property via Acorn Crystal Palace, through Jack Dawkins as our Lettings Negotiator. Jack was fantastic every step of the way, from start to finish. He kept us up to date with all negotiations prior to agreeing the tenancy, and then stayed in contact throughout until our key collection date. This gave us a lot of reassurance and confidence that everything would go smoothly, during a very stressful time. We were very pleased with the service we received, thank you Jack!

Darcy · 11 October 2025 · Acorn London (29 Westow Street)

4/5

Google

Rating only, no written review.

Daniel · 11 October 2025 · Acorn London (29 Westow Street)

Agent replied · 11 October 2026

Dear Daniel Buckley! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

Working with Jack Dawkins​​​​ made letting our flat a smooth and stress free process. We had all the information and support we needed, and exactly when we needed. Jack handled the process professionally and politely, and was particularly patient with communication on the edges of the working day. Jack also made sure we were aware of additional services Acorn offer, which we are now using following his helpful advice. Thank you Jack and Acorn! 10/10.

Dave · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

Jack was very patient, kind and a very professional individual. He was very supportive throughout the tedious process. Well done. We are very happy with our property. Jack is the man!! We recommend him 💯

Alston · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

We bought a property through Acorn recently and were so impressed - if we ever come to put it on the market we will definitely use them! The dedication of the team, particularly Godefroy, to getting the sale done, was phenomenal, and they were very accommodating of our requests to go back for more visits etc. Thank you Acorn!

Zoe · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

We both bought and sold properties through Acorn and they were a pleasure to deal with from start to finish. Godefroy was an estate agent extraordinaire in helping us secure our ideal next home and then quickly helping us find a buyer for our flat. He is supported by a very helpful team who made the process as smooth as buying and selling a home can be. Samantha in particular was great in communicating where we were in the process (even though I am terrible at answering my phone!) I would recommend Acorn to anyone buying or selling a home in the Crystal Palace area.

Mark · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

Both purchased and sold through Acorn - thank you so much Godfrey and Joe for everything!

Ellen · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

Really great experience with Acorn Crystal Palace and with Godefroy in particular. From start to finish, they were incredibly accommodating, making the whole process smooth and stress-free. They took the time to understand what I was looking for and never pressured me into making any decisions. Communication was excellent, and they were always available to answer my questions. I really appreciated their friendly and professional approach, which made what could have been an overwhelming experience so much easier. I highly recommend them to anyone looking to buy a property in CP!

Lucy · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

Jack Dawkins is truly amazing at his job. From start to finish, the process of finding and securing a property through him has been incredible. I cannot thank him nor recommend him enough, honestly. Even with all the questions we had (and trust, there were many) Jack was patient and took the time to ensure we were properly informed and kept in the loop. We were also on a bit of a time constraint with our move, and Jack went above and beyond to ensure the process was as swift as possible for us. If you want a (fairly) stress free and smooth process, Jack is your go to. Incredibly well spoken and positive too, which is good when you need to build rapport with your estate agent.

Konstancja · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

I was really impressed by the prompt attention given by Jack Dawkins with the speed which he secured a tenant for my property. He was reassuring following his visits both during the renovation work and at the completion of the work. I will continue to stay with Acorn with the excellence displayed before now and till the present moment. His efforts are commendable. Sam Ibitoye

Samuel · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

Absolutely superb service from Acorn Estate Agents. As a first time buyer Godefroy and the wider team did an amazing job, keeping me updated regularly and going above and beyond to make a the process of making a first purchase as stress-free as possible. Thank you so much for your personable and professional service.

Alessa · 11 October 2025 · Acorn London (29 Westow Street)

Agent replied · 11 October 2026

Dear Alessa Tinne, We're happy you found our staff to be so supportive during your experience here at Acorn Crystal Palace. Exceptional service is what we strive for, so we're delighted you felt we went 'above and beyond' during your purchase experience. We wish you all the best in your new home. Kind Regards, George Liney, Regional Director, The Acorn Group

5/5

Google

Thank you to Acorn (big shout out to Godefroy!) for their partnership over the past few months. We had a great experience throughout - with a lot of hard work put in by Godefroy and the team. Acorn secured a good price for our house and kept us well informed throughout the sale, helping us to exchange and complete on a date that suited all parties. Would recommend!

Laura · 11 October 2025 · Acorn London (29 Westow Street)

Agent replied · 16 April 2026

Dear Laura Porter, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, George Liney, Regional Director

5/5

Google

From start to finish Godefroy was excellent. I didn’t have to chase for information, had feedback for every viewing and was kept updated through every step. This was a hard sale as it was due to a bereavement so the service Godefroy provided made it that bit easier to sell. Thank you so much from all the family for all you did to make this as smooth as possible. You are brilliant!

Sharon · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

Myself and my husband have just exchanged on a flat we purchased through Acorn. In my opinion the role of the agent in selling a property is massively undervalued and as such we were incredibly lucky to have had Godefroy from Acorn during our property purchase. Aside from his professionalism in dealing with the transaction we were particularly happy with how communicative he was. He always answered emails very promptly and called us a couple of times throughout the process to catch up and provide information. Any questions we had (which were many!!) he answered with great efficiency. If we ever consider selling the property we wouldn't hesitate to reach out and work with Godefroy and Acorn again.

Carl · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

Godefroy and the team at Acorn Crystal Palace are great. My property purchase was quite a lengthy process, but Godefroy remained patient, kind and offered some great advice along the way. Thank you so much!

Marco · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

Great overall. Godefroy, our agent, was fantastic - super helpful, knowledgable and nice. Thank you!

Magdalena · 11 October 2025 · Acorn London (29 Westow Street)

5/5

Google

I was with a different agency for awhile and had no luck - it got really frustrating and my partner and I were close to giving up until we met Godefroy! We changed our agency to Acorn and within a week, Godefroy got us a lot of viewers and I got a couple of offers on the table. Excellent service and we are now moving on to our new home (also through Godefroy!) on Friday. Also massive massive shout out to Tina Skeen who was our sales progressor who also helped a lot in moving the buying / selling along. Can’t recommend Acorn enough!

Isabel · 11 October 2025 · Acorn London (29 Westow Street)

Agent replied · 23 October 2024

Thanks for the fantastic feedback, Isabel! We’re thrilled to hear that Godefroy and Tina made such a positive impact on your journey. Wishing you all the best in your new home! Your recommendation means the world to us.

1/5

Google

Horrible service. I had a viewing with them which got postponed. That's understandable. We agreed on another date and time that they proposed. I went all the way there to meet them for the viewing and nobody showed up! I called them and it led to nothing. They sent me an email the next week for rescheduling the viewing, no apology no explanation no nothing. I gave them the opportunity to explain how the third time will be different and how I can be sure that I won't be deserted yet again, to which I didn't receive any reply. I will not name the agent of course but this is not good. If I had received any explanation I wouldn't be giving this review. Meanwhile with another agency I booked a viewing after that, made an offer and went through the steps to get a home in much lesser time!

Rehan · 11 October 2025 · Acorn London (29 Westow Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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