Trusted Agent profile
★★★★★
3,849 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
Acorn's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI cannot recommend these people enough, especially one special fella there, I hope he doesn't mind me using his name, Joe Reaves. Absolutely nothing was too much for Joe to sort out....A real star. I've dealt with lots of estate agents and I think acorn deserve a special mention.
5/5
GoogleI was grateful to have an experienced agent helping me with my sale, as this was the first time I'd sold a property. They gave me a reasoned, realistic valuation for my flat, rather than promising prices that could not be fulfilled.
5/5
GoogleAfter going to many other Agents in the Local Area and being disappointed with the lack of understanding and customer service , I was not expecting much from Acorn. How wrong was I. From the moment I walked into the Forest Hill office ( warm friendly atmosphere) and met the Lettings Negotiator Laura I felt at ease and that my needs were understood and although nobody can wave a magic wand Laura worked tirelessly to find me my perfect home. Thank You
5/5
GoogleWe use Acorn to let our property in Forest Hill on a fully managed basis, we have properties with other agents around the country, but can honestly say that the service we receive from the staff at Acorn is the best. Helpful and timely; we would recommend Acorn's letting services to prospective landlords.
5/5
GoogleLaura was impeccable! A very kind lady who is efficient and productive. She has helped me so much looking for a new place in London, she listened to all my needs and updated me on any new properties. Although i didn't end up going for a property with acorn, I would highly recommend them, especially Laura. Thank you for all your help.
5/5
GoogleI was selling my property at the time of the Brexit vote. Acorn secured a sale within 2 weeks of the property going on the market. However, the buyer pulled out after the vote! This didn't stop Acorn getting people through the door. They are first class at staying in contact with you, and never gave up on trying to get the best price for me even though buyers were looking to take advantage of Brexit. Highly recommend them.
5/5
GoogleFabulous staff in this office. Recently agreed a letting through the Forest Hill branch of Acorn, I can honestly say I have never dealt with such a professional outfit. The staff here go above and beyond, are incredibly open & understanding and get in there and get the job done. Cracking, vibrant young team led by the effervescent Joe Reeves. Our agreement in the first stages was dealt with Laura Costa, a true asset to this team, a little pocket rocket who has the personality of a power house and knows her stuff. Laura helped resolve a good few issues with moving in so close to Christmas time and therefore the transition was virtually seamless. Even though the collection of keys was done at head office Bromley and the management then taken over by the landlord, Laura and co have never been short on helping to be mediators where necessary. Excellent service. Highly recommended. Head Office should lead by their example! Well done guys! E&R
5/5
GoogleWe have rented flat using Acorn and Laura handled our situation very professionally. She is very competent, efficient and continually liaised with us throughout the process ensuring that everything was done on schedule. I would highly recommend the agency and would use them again should we move in the future.
5/5
GoogleExcellent service from the Forest Hill Acorn team. They were exceptional across all stages of the sale. We sold our flat through them and when we had problems further up the chain, they were professional and tenacious in managing all parties, which was just what we needed to keep the momentum up to completion. If it wasn't for their persistence and problem solving skills, particularly with solicitors, the chain would have fallen apart. I'd highly recommend them.
1/5
GoogleWe had a terrible experience dealing with Acorn during our house purchase - it's clear that they represent the seller's needs 100%, with no regard for the buyer. We found Acorn to be unnecessarily aggressive and meddling into matters that our solicitors were already managing perfectly fine. It was so clear that all Acorn cared about was earning its commission asap and they'd do anything to reach that goal. Acorn would only contact us if it was something they wanted - when we had a question, we were often ignored.
Hi Stephanie, I am sorry to hear about your experience and would very much like to learn a little more about the specifics. If you have time, would you be able to email me directly or call? Kind regards Andrew Roberts - Customer Relations Manager - 020 8315 6922/ andrew.roberts@acorngroup.co.uk
5/5
GoogleRating only, no written review.
5/5
GoogleProfessional and efficient. Franco took the stress out of the transaction and ensured everyone concerned was kept informed throughout. Excellent service.
4/5
GoogleI recently rented out my one bed flat , Dammy Ajanaku from the catford office was on the ball and got me a good working professional within 3 days of giving him the case , the catford branch is quick and efficient.
5/5
GoogleThe service provided by Arikson Franco of the Catford Branch was first class. He and the Branch were very proactive, customer centric and sensitive to the wants and needs of individuals in probably the biggest transaction that they would be making.
5/5
GoogleAcorn, Catford are reliable and professional. I have used both their lettings and sales teams, with great results. My contact is Dammy Ajanaku, in lettings, who is personable, hardworking and knows his area inside-out.
4/5
GoogleMoving is stressful for anyone but our agent at the Catford branch put us at ease which made the experience easier. We had a few issues which they were able to sort out for us and now we finally have our move in date!
5/5
GoogleWe used Acorn to find our first home and also sell our property. Arikson Franco provided us with an excellent and professional service on both occasions. We would highly recommend.
5/5
GoogleWe bought our house from Acorn, there aren't enough good things to say about them from start to finish they were FANTASTIC! specially Franco. thank you for your help without a shadow of a doubt next time we will come back to you.
5/5
GoogleAcorn Estate Agents was recommended to me by a friend/colleague of mine. I was desperately looking for an apartment and Dammy Ajanaku (Senior Lettings Negotiator, Acorn) was VERY helpful; so many good options, communication was THE BEST, rates and fees are affordable, very cool. THE BEST ESTATE AGENT!!
5/5
GoogleI was overwhelmed by the degree of professionalism and friendly communication that was demonstrated by Acorn Catford team throughout the period that I had my property on the market with them. I was given regular updates every week and when the sale approached completion they made the process so smooth for me that I wished I had more business to do with them.
5/5
GoogleThe staff at Acorn are always super attentive and have held my hand at every step of the way as and when was required with my property. They are a straight talking agent and very transparent, which hasn't always been the case with other agents, therefore I would definitely recommend Acorn and will be using them for my future requirements.
5/5
GoogleOver the last couple of years I have sold 3 properties and purchased 1 property via Acorn Catford. The service has always been excellent. The valuations were spot on, with both the sale and the buying processes going through without any problems. Highly recommended.
5/5
GoogleWe had an excellent experience with Acorn. During the whole process from listing, open house, and closing the sale they kept communicating with us and keeping us apprised of developments. We were also happy with the price we got. I would highly recommend them to buy or sale your property.
5/5
GoogleThe entire Catford branch team ofAcorn were outstanding from commencement of instruction to the completion of instruction of selling my property. Clear concise communication was given throughout the selling process. The professionalism and communication of the Acorn Team in Catford was second to none.No job was too small, assistance and help was on hand every step of the way. I would recommend the Catford Team and have done so to family and friends intending to sell or buy property since selling my property .
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
