Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,841 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,841 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,146

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

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Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The team at Acorn Kennington branch, especially Jack and Bruno, were professional and supportive throughout the entire property sale process. They offered practical, common-sense solutions at every stage and kept communication clear and efficient. Their expertise and dedication made the experience smooth and successful, highly recommended.

E · 11 December 2025 · Acorn London (325 Kennington Road)

Agent replied · 27 December 2025

Dear E Ok, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I recently purchased my first property through Acorn, Crystal Palace and I was very pleased with the service. I had regular communication from Charlie and Brandon and others who helped along the way. Any questions I had were answered, and they helped make this stressful process, a little less so.

Jennifer · 6 December 2025 · Acorn London (29 Westow Street)

Agent replied · 27 December 2025

Dear Jennifer Bray We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Excellent customer service from Charlie Herbert who has been very patient and procative managing a challenging conveyancer over the past 4 months. Dedicated and a great communicator, he derserves a great shout out. Thank you Charlie!

Shai · 6 December 2025 · Acorn London (29 Westow Street)

Agent replied · 27 December 2025

Dear Shai Guness, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I have no words to express how grateful I'm for the support given by Charlie and Brandon at Acorn . I, at first tried to sell my property with another estate agent, then moved to Acorn where Charlie took over. His calm and composed approach with viewers put my property under offer in no time! Then Brandon in sales progression team stepped in and made the selling process very smooth. They were both constantly contacting me to update and reassure from start to finish! I have worked with other estate agencies before but Acorn team is definitely special! Would definitely recommend particularly if you are a first time buyer or seller who needs supportive and caring guidance. They treat your home like theirs!

Piraweena · 6 December 2025 · Acorn London (29 Westow Street)

Agent replied · 27 December 2025

Dear Piraweena Rajgobal, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Moving into my new apartment with Acorn was such a smooth process. Thanks to my agent Kani who was very helpful throughout the entire process.

Ephraim · 6 December 2025 · Acorn London (153 Lewisham High Street)

Agent replied · 27 December 2025

Hi Ephraim Mensah! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

Kani found me the perfect place! I couldn't be more greatful. Professional and reliable service too!

Eric · 6 December 2025 · Acorn London (153 Lewisham High Street)

Agent replied · 27 December 2025

Hi Eric, Thank you for the great review of our Acorn Lewisham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

I’ve had an excellent experience with the Acorn Estate Agent especially Kani. From the very beginning, the Kani has been professional, responsive, and incredibly helpful. She made the entire process smooth and stress-free, answering all my questions clearly and keeping me informed every step of the way. The property was exactly as described, and any concerns I had were addressed promptly. Acorn's friendly approach and attention to detail truly set them apart from other agencies I’ve dealt with in the past. I highly recommend them to anyone looking for a reliable and trustworthy letting agent. Thank you for providing such a seamless and positive experience!

Himanshi · 6 December 2025 · Acorn London (153 Lewisham High Street)

Agent replied · 27 December 2025

Hi Himanshi Chauhan, Thank you for taking the time to review your recent experience with our Acorn Lewisham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Haven't worked with any Estate Agent before but honestly my experience with Acorn is the best. Kani is amazing at her Job, her professionalism is OUTSTANDING. she carried i and my partner along till we secured our flat. I am very grateful to Her. Good Job Acorn.

Ebuka · 6 December 2025 · Acorn London (153 Lewisham High Street)

Agent replied · 27 December 2025

Dear Ebuka Chisom Obiezekwem, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Me and my partner's experience with some letting agents wasn't so good ,we almost lost hope but Acorn Estate Agents , words can't describe it. My special thanks goes to KANI HASAN, she is so good at what she does , she made our renting experience stress free. Thank you very much,I appreciate you.

Amarachukwu · 6 December 2025 · Acorn London (153 Lewisham High Street)

Agent replied · 27 December 2025

Dear Amarachukwu Obiezekwem We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I recently had the pleasure of working with Kani, and I couldn’t be more impressed with the experience. From the moment we met, she was incredibly kind, genuine, and patient, making the entire process of viewing the house feel comfortable and stress-free. Kani took the time to answer every question thoroughly and honestly, showing a level of professionalism and sincerity that is rare to find. She was not only knowledgeable about the property, but also very attentive to what I was looking for, offering thoughtful insights without ever being pushy. Her warm personality and willingness to help made a huge difference, and I truly felt supported throughout the visit.

Lakshmi · 6 December 2025 · Acorn London (153 Lewisham High Street)

Agent replied · 27 December 2025

Hi Lakshmi Menon, Thank you for taking the time to review your recent experience with our Acorn Lewisham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Kani was wonderful and very supportive throughout the process. She was very responsive and provided all the information and help we needed in finding our new home.

Utkarsh · 6 December 2025 · Acorn London (153 Lewisham High Street)

Agent replied · 27 December 2025

Hi Utkarsh Dubey, Thank you for the great review of our Acorn Lewisham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

1/5

Trustpilot

I had a very disappointing experience…

My experience with this agency has been extremely frustrating. I never agreed to the new tenant, yet they are now asking me to pay money for something I did not approve or sign. Communication has been unclear and very stressful, and I felt constant pressure throughout the process. This has been one of the worst agency experiences I’ve had, and I would not recommend them.

Latha · 3 December 2025 · Acorn Bexleyheath (Baynes House)

5/5

Trustpilot

I would first of all say that Mr

I would first of all say that Mr. Mauricio is very good and very efficient in managing all my rental properties. He is very helpful and always on hand to help with my properties. He always rents my properties without any hassle and and without any stress for me . He is very friendly and very approachable I would recommend Acorn London Bridge office and especially Mauricio trust worthy and very helpful. Mr. Shah . Spenlow London

MR · 2 December 2025 · Acorn Bexleyheath

1/5

Trustpilot

Unprofessional

Unprofessional, unkind

Emma · 1 December 2025 · Acorn Bexleyheath

5/5

Google

Festina and her team worked tirelessly to sell my property - regularly chasing solicitors etc. to keep moving at pace. Regular communications/updates made the process seamless. I would definitely recommend :)

Emma · 27 November 2025 · Acorn London (321 Baring Road)

Agent replied · 27 December 2025

Dear Emma Lacy, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

We moved recently to our new flat with the assistance of Cameron. Cameron was very professional and also all the rest of Acorn team were very supporting and resolving fast minor issues. Thank you again so much for all your assistance!

Sofia · 27 November 2025 · Acorn London (325 Kennington Road)

Agent replied · 27 December 2025

Hi Sofia Christoforidou, Thank you for taking the time to review your recent experience you have had with our team at Acorn Kennington. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

4/5

Google

A very professional service from Bruno and Jack at Acorn Kennington. Valued the property at the appropriate market rate to obtain a quick sale. Great communication throughout the process.

Peter · 27 November 2025 · Acorn London (325 Kennington Road)

Agent replied · 27 December 2025

Dear Peter Mccabe We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Max Smith has been an exceptional agent. Responsive and driven to see through the transaction. Would highly recommend

K · 27 November 2025 · Acorn London (153 Lewisham High Street)

Agent replied · 27 December 2025

Hi K P, Thank you for the great review of our Acorn Lewisham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Very smooth property sale thanks to Max Smith at Acorn Lewisham, who supported on the whole process. Would recommend.

Ramsey · 27 November 2025 · Acorn London (153 Lewisham High Street)

Agent replied · 27 December 2025

Dear Ramsey Zarifeh We greatly appreciate your 5-star review and the time you took to share your experience with Max. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

My sister and I recently sold our flat in SE4 through the Acorn Brockley team, after meeting with several local agents to scope out the most experienced and best value team to work with. We've been genuinely impressed by each team member, and especially Kevin and Lamar who followed our journey through the whole process. Their market expertise, communication style, and responsiveness instilled such confidence in us, during what can otherwise be a stressful process. It's worth noting that they also helped us to secure an excellent sale price for our property. Sincere thanks to Kevin, Lamar, Katie, Scarlett & the rest of the brilliant Acorn Brockley team!

Emilie · 27 November 2025 · Acorn London (409 Brockley Road)

Agent replied · 27 December 2025

Dear Emilie Bourke We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I had a great experience with Acorn Camberwell Estate Agents. Davide and Alice were both professional, friendly, and extremely helpful throughout the whole process. They kept me updated at every step and made everything smooth and straightforward. I really appreciated their clear communication and genuine support. Highly recommend Davide, Alice at Acorn Camberwell for their excellent service!

Mohammed · 27 November 2025 · Acorn London (27 Denmark Hill)

Agent replied · 26 January 2026

Dear Mohammed Maher We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I've recently worked with Davide Letizia as my lettings agent and Alice Ormrod as my Pre-Tenancy Coordinator and they have been brilliant to work with. Clearly knowledagble about the local market, really helpful and made the process of finding a quality tenant and ensure all was in order to facilitate a smooth move in process. Highly recommend!

Jonathan · 27 November 2025 · Acorn London (27 Denmark Hill)

Agent replied · 26 January 2026

Hi Jonathan Simons, Thank you for taking the time to review your recent experience you have had with our team at Acorn Camberwell. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Very helpful and professional throughout :) thank you!

Lauren · 27 November 2025 · Acorn London (27 Denmark Hill)

Agent replied · 26 January 2026

Hello Lauren Robinson Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

I had a really great experience with Acorn London Bridge. From the very beginning, our agent Mauricio was incredibly helpful, professional, and easy to communicate with. He guided us through every step of the process, always taking the time …

Pierre · 16 November 2025 · Acorn London (116-118 Bermondsey Street)

Agent replied · 16 April 2026

Dear Pierre Ldr We greatly appreciate your 5-star review and the time you took to share your … More

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

Reviews may appear on more than one platform.

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