Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,841 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,841 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,146

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

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Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Brilliant service from Nicholas and Vincent when letting my property. They were both helpful, friendly, professional and polite and did their absolute best at all times to get me what I was looking for and provided lots of good advice. Thank you both.PositiveResponsiveness, Professionalism

Oya · 27 August 2020 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Oya for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and Vincent. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Nicholas Henderson was such a helpful staff, always polite and friendly even when I was so worried about getting all the paper work completed before my moving in date, he was still very attentive and professional with the way he spoke and handled my concerns. A pleasure to deal with. Thanks NicholasPositiveResponsiveness, Quality, Professionalism, Value

Kemi · 27 August 2020 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Kemi for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nicholas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We've just completed and are very happy with our new home. Arikson was always quick to get back to us and helped to keep everything moving throughout the whole process. He is polite and friendly and has a calming manner, and his up-to-date communication regarding our purchase was always timely and helpful.

Tanya · 27 August 2020 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Tanya for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Arikson and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Arikson Franco is a model estate agent. After months of looking for a property, he found the perfect one for us within a couple of weeks. He went above and beyond at every corner from using his imitative to chase up solicitors, ordering quotes for us when there were issues and ensuring that everything we asked for was followed up on. It sounds like I’m making it up, but really these estate agents are brill with everyone else we interacted with being incredibly professional as well (incl. Max who was fab). I’m telling everyone looking for a house to register with Acorn Catford and when we sell we will certainly be using them again! Thanks so much to the team :)

Eloise · 27 August 2020 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Eloise for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Catford team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

A huge thank you to Franco for making a very difficult purchase, possible and straight forward. From the beginning he was honest, polite, patient, efficient, communicative, proactive and on the ball with everything . I have never known an estate agent to be so committed to a purchase and this even continued after completion where he continued to offer advice and contacts to help us. He went the extra mile every time and deserves a promotion and a pay rise at the very least! Would recommend the company and him to anyone.

Adam · 27 August 2020 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Adam for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Franco met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

It was a pleasure going through the process the Acorn agent Vincent, he was really helpful and friendly when showing us around the flat. He responded to our questions quickly, really sold us the area and was just a really nice person to deal with. *Update - The process of getting the flat had some slow periods mainly due to the landlord, but we were able to negotiate the rent via Acorn and ended up getting a great new home.

Michael · 27 August 2020 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Michael for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Vincent but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Franco has been great throughout the sale of our property. I would highly recommend Acorn Catford especially Franco to friends and family. He was always professional and always responded to our calls and email. It was a pleasure to work with Franco to sell our house. Thank you Franco so much I know it wasn't always easy but you were great!!! Liz Carr

Liz · 27 August 2020 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Liz for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Franco. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The letting process ran smoothly. Special thanks to Annie for facilitating.PositiveResponsiveness, Quality, Professionalism

Jose · 27 August 2020 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Jose for leaving us a 5* review. We are really happy that you were pleased with the service you received from Annie and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Many thanks to Alex from acorn for all the support he gave us when moving. Alex went above and beyond and we are very grateful to him for that.PositiveResponsiveness, Quality

Elly · 27 August 2020 · Acorn London (278-280)

5/5

Google

We sold our house over the difficult lockdown period and there were times when it seemed likely that the sale wouldn’t go through. The initial marketing release and open house day was well organised and we agreed an offer the following week. Lockdown happened and the buyer went underground but Brendan remained responsive during the whole period, which I really appreciated. Eventually the deal was resurrected and Dammy shepherded it the through to completion with his normal cheerful professionalism.PositiveProfessionalism

Sam · 27 August 2020 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Sam for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendon and and Dammy and so glad that we helped you move in the end. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very happy with Acorn, Adam and Dennis were friendly and professional, the purchase of our flat went very smoothly!

Gus · 27 August 2020 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Gus for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have had a good experience with Acor agency moving in my new flat. Thanks to Damian who has been always available to help and supportive.

Marta · 27 August 2020 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damian. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We had a good experience with Acorn. Damian was very professional yet friendly..He is very organised and always available when we need him. Highly recommended.

Faye · 27 August 2020 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Faye for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damian. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Dennis was very friendly, professional and very helpful. I completed my first every property purchase from viewing to getting the keys in just 3 months. Quite happy with the whole process.

Bin · 27 August 2020 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Dennis. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had the absolue pleasure to work with Godefroy to hunt for my first flat to buy. Godefroy is the only stage agent I worked with that I felt not only really understood what I was looking for but also took my criteria into accounts before booking me in for visits. Very professional and knowledgeable of the market, he helped me navigate through the flat hunting process. I ended up buying a flat in a different area and so did not complete with Acorn, but I would without hesitation recommend Acorn and particularly Godefroy if you're looking to buy in the Kennington/Oval area.

Julien · 27 August 2020 · Acorn London (325 Kennington Road)

5/5

Google

Selling is stressful at the best of times let alone during a pandemic. Adam and the team at Acorn were super helpful and always available on the end of the line despite the unknown. They made selling as stress free as it could be. I would definitely recommend Adam and Acorn.PositiveResponsiveness, Quality, Professionalism

Rhiannon · 27 August 2020 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Rhiannon for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and the Kennington team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have found the team at Acorn to be very helpful, friendly and efficient. Especially Michal and Dennis, in the early stages and then later, when we came to purchase, Adam Gould was great, very helpful, professional and knowledgable. I certainly recommend them.

Dwphotoart · 27 August 2020 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from our Kennington team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Can't fault Acorn, as first time buyers we needed a bit of extra guidance when viewing and offering on properties which Acorn definitely provided. Particular thanks to Godefroy and Adam, who dealt with our numerous phone calls and were always happy to help (we called 8 times in 1 day once!). Godefroy listened to exactly what we were after and managed to get us in to view the right property before it even came on the market! Thanks so much guys :)

Alex · 27 August 2020 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Alex for leaving us a 5* review. We are really happy that you were pleased with the service you received from the Kennington team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Just exchanged on a difficult sale of a one-bed flat which took nearly 10 months. Despite a bumpy start involving lack of communication, Acorn Kennington and particularly manager Adam Gould got to grips with it and eventually - we suffered a time and money-wasting ‘professional’ buyer pulling out at the last minute - sold our flat for a strong price in a very tricky Pre-Brexit market. As a full time landlord, I can say that Adam is among the most professional estate agents I have used. Phone calls every day, usually with new information, he never over-promised, or tried to gloss over difficult issues. He generated solutions that suited both the buyer and seller, allowing rapid agreement. Overall, not a totally happy journey, but a good one in the end!

Paul · 27 August 2020 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Paul for leaving us a 5* review. We are really happy that you were pleased with the service you received fromAdam and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We love Damian. He was so helpful beginning to end and helped us secure a lovely flat. We were able to spend as much time as we liked in the flat while viewing and played a big part in us living where we do. He responded quickly to any questions and was efficient, fun and professional. Thanks Damian!

Lily · 27 August 2020 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Lily for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damian and hope you will be happy in your new home. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

My flat was on the market for a couple of months with different estate agents when I decided to also go with Adam Gould at Acorn. He sold my flat in a couple of weeks with the help of Godefroy Herissay, who always gave me feedback from potential buyers which was very helpful. Adam is the consummate professional ; he is honest , always answered my e-mails promptly and worked tirelessly on my behalf to get the flat sold. I would definitely go with him again and highly recommend him without reserve. It is just a waste of time to go with anyone else.PositiveResponsiveness, Professionalism

Lakshmi · 27 August 2020 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Lakshmi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and Godefroy. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I am so glad that we chose Acorn to market ans sell our property in South London. The service in all areas was second to none they dealt with everything in the most professional and efficient manner possible. An added complication was that the transaction had to be largely carried out online and by telephone as I no longer live in the UK and, as I am not particularly good with new technology, I was pleasantly surprised that everything went so well. Thank you Acorn - I will certainly use you again and recommend you to everyone I know.

Yvonne · 27 August 2020 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Yvonne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Professional. Yes, of course, that is what you would expect and that is EXACTLY what you get. From the very start, when I met with the exceptional Senior Manager, Adam Gould and his team members Michael and Dennis, I knew that the sale of my apartment was in the charge of a Grade 1 team. Their own individual presentation was excellent, sharp, engaged and rightly confident. Their goal was to ‘sell’ my apartment and to achieve a good price in the process. As it turned out, two buyers found the package to their liking and a sensible price was quickly agreed with one of them. The conveyancing process began, and my somewhat nervous first-time buyer was expertly guided through the process by Adam. This was a significant purchase by her and not unreasonable she wanted and expected everything to be very good order. The sale was concluded and both parties I am pleased to say were completely satisfied. Finally, a very big thank you. It isn’t always easy to express gratitude but mine is real and genuinely fulsome.

Cecil · 27 August 2020 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Cecil for leaving us a 5* review. We are really happy that you were pleased with the service you received Michael and Dennis. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

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