Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleJack Wilsher at Crystal Palace was absolutely fantastic. He assisted us to complete on our home in just 4 weeks from offering. Absolutely thrilled with the service. Would highly recommend.
Tom · 28 August 2020 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Tom for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleBlake was fab and couldn’t have been more helpful, his service was fast, honest and friendly. Our offer to the landlord was accepted within hours of viewing the property and Blake was incredibly accommodating of our needs and circumstance.
Laura-Jayne · 28 August 2020 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Laura-Jayne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Blake. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAdam and the Crystal Palace team were great, really responsive and willing to help with my requests.
Made the information required for letting a property simple, which is really appreciated.
Would recommend to anyone in the Crystal Palace / Norwood area
James · 28 August 2020 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and the team. if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleYousef has been incredible throughout this process. He had great, clear advice on the market and completely delivered in achieving us an offer within days. We’ve really valued just being able to pick up the phone to him and the regular updates. I’ll definitely go to Yousef again next time I come to buy or sell.PositiveResponsiveness, Quality, Professionalism, Value
Gurk · 28 August 2020 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Gurk for leaving us a 5* review. We are really happy that you were pleased with the service you received from Yousef and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI would highly recommend Acorn who recently sold my flat. Yousef was charming and professional, as were other staff members at the Crystal Palace branch. Thank you for providing a great service.
Barbara · 28 August 2020 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Barbara for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI recently bought a property through Acorn. Yousef was great from start to finish, keeping the lines of communication open between all parties and moving the sale along. It ultimately proved to be a complicated purchase which I doubt would have gone through without his tenacity and effort; he really did go the extra mile - hugely appreciated!
R · 28 August 2020 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you R M for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleExcellent support and professionalism received when Acorn found an appropriate tenant to rent my property. I have used Acorn Crystal Palace for many years to rent my property and would thoroughly recommend them. Excellent service received this time from Yusef, Ruggero and Shirin.
Jacqueline · 28 August 2020 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Jacqueline for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAgent named Vincent Bui , from Crystal Palace branch showed me around the property 45 Falkland Park Avenue SE25 which was up for sale. He is new in the field but I found him to be very informative, knew the property well and dealt with the viewing very professionally. I wish him luck and I am sure he will reach great heights in the field. My thanks also go to the manager who are mentoring Vincent .
This is my first experience with Acorn and I am very pleased with their professionalism. Well done and keep it up.
Veena · 28 August 2020 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Veena for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Vincent and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI sold a property through Acorn and the whole process was amazing from start to finish. From Yousef kindly doing the initial valuation, to Laura Brooke, helping with the marketing next steps. Nothing was too much to ask and all my questions and concerns were answered quickly and efficiently by Laura and Yousef with a smile. If you are thinking of selling a property, all is in safe hands with Acorn Crystal Palace! I couldn't recommend them enough! Thank you team :)
Emil · 28 August 2020 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Emil for leaving us a 5* review. We are really happy that you were pleased with the service you received from Yousef and his team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe are about to put in an offer on a property through Acorns in Crystal Palace. Vincent has been showing us around the properties and I cannot praise him enough. He is prompt, very professional, yet friendly and warm. He is genuinely interested in what you want rather than just showing one property after another. His honesty and understanding along with his professionalism has made me write this review.
Elle · 28 August 2020 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Elle for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Vincent met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleYousef and his team at Acorn Crystal Palace have fulfilled their promise at every step of our recent house sale. They offer reassurance when it is required and are quick to follow up on any issues and queries that arise. My experience with this branch of Acorn has been the absolute antithesis of previous dealings with estate agents over the years. While Yousef remains the manager, assisted by Jack on the sales team and Laura in the office I wouldn't hesitate to recommend their capable services for the sale of your property.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 28 August 2020 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Richard for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and the Palace team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent service from Acorn estate agents! The experience with Acorn has been fantastic from start till the end despite the covid restrictions and Acorn found us our new tenants promptly within a week.
Lauren was professional, knowledgeable about the local market and responsive to queries raised whilst Katie has been superb in finding us our new tenants and communicated the progress, information and decisions of our prospective tenants on a timely basis.
We are reassured that our property is in good hands and we look forward to having Acorn to continue to manage our property moving forward.
Thank you to Lauren and Katie, who have been amazing throughout.PositiveResponsiveness, Quality, Professionalism, Value
Boonweili · 28 August 2020 · Acorn Dartford
Agent replied · 10 June 2024
Thank you Boonweili for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lauren and Katie. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleBrilliant service from Joe and Amir...very professional and good communication throughout the whole process of buying a house...highly recommended...Thank u!PositiveResponsiveness, Professionalism
Surinder · 27 August 2020 · Acorn Erith
Agent replied · 10 June 2024
Thank you Surinder for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAs a first time buyer we had the best experience from this branch. Specially Ashley was very helpful and guided us very well.PositiveResponsiveness, Quality, Professionalism, Value
Syed · 27 August 2020 · Acorn Erith
Agent replied · 10 June 2024
Thank you Syed for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ashley and the North Team team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Justin · 27 August 2020 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Thanks fort the 5*s!
★★★★★ 5/5
GooglePoppy and the team at Acorn were fantastic every step of the way and their help in getting my purchase over the line was invaluable and very much appreciated. Thanks Poppy
Thomas · 27 August 2020 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Poppy and the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat pleasure to work with Poppy and Stuart. They were there ready to help at every step on our way to purchasing our first home.
Emil · 27 August 2020 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Poppy and Stuart. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleSuzzannah helped my friends and I with our flat and we could not be happier! She’s so sweet, patient and understanding. She was very responsive and helpful. It’s difficult finding a flat in London, but Suzzannah made it much easier and more enjoyable!
Anna · 27 August 2020 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Thank you Anna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent and warm service from Stacey and the team at Acorn. I appointed them to help find me a tenant for my flat and they were very professional in the search, as well as easy to talk to. Would recommend.
Martin · 27 August 2020 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe had no luck finding a place on the typical home search engines you use online. So we were lucky to stumble across this place on Bermondsey Street, and very lucky to have such a kind and helpful agent - Stacey, who helped us find an absolutely stunning place for a surprisingly good price. Save your time and efforts and visit them. Overall - Highly recommend!
Sassie · 27 August 2020 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Stacey. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GooglePoppy at the London Bridge office was fantastic. My purchase ended up taking way longer than it should have as it was a repossession which meant the other side had little incentive at keeping things moving but Poppy and Acorn were great at keeping the process on track and finally getting things to a close. Excellent service!
Simon · 27 August 2020 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Thank you Simon for leaving us a 5* review. We are really happy that you were pleased with the service you received from Poppy. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe worked with Suzzannah Rattenbury and were so impressed by how proactive she was as soon as Acorn were permitted to start letting again. She was highly efficient, very helpful, and a joy to work with. I would not hesitate to recommend her and her colleagues at Acorn, London Bridge.PositiveResponsiveness, Quality, Professionalism, Value
Mary-Clare · 27 August 2020 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Thank you Mary-Clare for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI had the pleasure of doing viewings with Beth, who was both professional and knowledgeable. She went out of her way to show us the local area and knew each property inside-out. Even though I did not make a purchase, Beth was happy enough for me to contact her in future should I change my mind, showing utmost professionalism to the very end. Would not hesitate to recommend her. Thanks Beth!PositiveResponsiveness, Quality, Professionalism
Michelle · 27 August 2020 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Thank you Michelle for leaving us a 5* review. We are really happy that you were pleased with the service you received from Beth. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI rented my first flat in London with Acorn as letting agent. Acorn were really helpful, friendly and efficient. Suzzannah and her colleagues were always on hand to answer my questions. I would highly recommend using Acorn for renting or buying a property in London.
Shauna · 27 August 2020 · Acorn London (116-118 Bermondsey Street)
Agent replied · 26 August 2024
Thank you Shauna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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