Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,841 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,841 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,146

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Jack Wilsher at Crystal Palace was absolutely fantastic. He assisted us to complete on our home in just 4 weeks from offering. Absolutely thrilled with the service. Would highly recommend.

Tom · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Tom for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Blake was fab and couldn’t have been more helpful, his service was fast, honest and friendly. Our offer to the landlord was accepted within hours of viewing the property and Blake was incredibly accommodating of our needs and circumstance.

Laura-Jayne · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Laura-Jayne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Blake. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Adam and the Crystal Palace team were great, really responsive and willing to help with my requests. Made the information required for letting a property simple, which is really appreciated. Would recommend to anyone in the Crystal Palace / Norwood area

James · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and the team. if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Yousef has been incredible throughout this process. He had great, clear advice on the market and completely delivered in achieving us an offer within days. We’ve really valued just being able to pick up the phone to him and the regular updates. I’ll definitely go to Yousef again next time I come to buy or sell.PositiveResponsiveness, Quality, Professionalism, Value

Gurk · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Gurk for leaving us a 5* review. We are really happy that you were pleased with the service you received from Yousef and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I would highly recommend Acorn who recently sold my flat. Yousef was charming and professional, as were other staff members at the Crystal Palace branch. Thank you for providing a great service.

Barbara · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Barbara for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I recently bought a property through Acorn. Yousef was great from start to finish, keeping the lines of communication open between all parties and moving the sale along. It ultimately proved to be a complicated purchase which I doubt would have gone through without his tenacity and effort; he really did go the extra mile - hugely appreciated!

R · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you R M for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Excellent support and professionalism received when Acorn found an appropriate tenant to rent my property. I have used Acorn Crystal Palace for many years to rent my property and would thoroughly recommend them. Excellent service received this time from Yusef, Ruggero and Shirin.

Jacqueline · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Jacqueline for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Agent named Vincent Bui , from Crystal Palace branch showed me around the property 45 Falkland Park Avenue SE25 which was up for sale. He is new in the field but I found him to be very informative, knew the property well and dealt with the viewing very professionally. I wish him luck and I am sure he will reach great heights in the field. My thanks also go to the manager who are mentoring Vincent . This is my first experience with Acorn and I am very pleased with their professionalism. Well done and keep it up.

Veena · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Veena for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Vincent and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I sold a property through Acorn and the whole process was amazing from start to finish. From Yousef kindly doing the initial valuation, to Laura Brooke, helping with the marketing next steps. Nothing was too much to ask and all my questions and concerns were answered quickly and efficiently by Laura and Yousef with a smile. If you are thinking of selling a property, all is in safe hands with Acorn Crystal Palace! I couldn't recommend them enough! Thank you team :)

Emil · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Emil for leaving us a 5* review. We are really happy that you were pleased with the service you received from Yousef and his team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We are about to put in an offer on a property through Acorns in Crystal Palace. Vincent has been showing us around the properties and I cannot praise him enough. He is prompt, very professional, yet friendly and warm. He is genuinely interested in what you want rather than just showing one property after another. His honesty and understanding along with his professionalism has made me write this review.

Elle · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Elle for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Vincent met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Yousef and his team at Acorn Crystal Palace have fulfilled their promise at every step of our recent house sale. They offer reassurance when it is required and are quick to follow up on any issues and queries that arise. My experience with this branch of Acorn has been the absolute antithesis of previous dealings with estate agents over the years. While Yousef remains the manager, assisted by Jack on the sales team and Laura in the office I wouldn't hesitate to recommend their capable services for the sale of your property.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Richard for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and the Palace team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent service from Acorn estate agents! The experience with Acorn has been fantastic from start till the end despite the covid restrictions and Acorn found us our new tenants promptly within a week. Lauren was professional, knowledgeable about the local market and responsive to queries raised whilst Katie has been superb in finding us our new tenants and communicated the progress, information and decisions of our prospective tenants on a timely basis. We are reassured that our property is in good hands and we look forward to having Acorn to continue to manage our property moving forward. Thank you to Lauren and Katie, who have been amazing throughout.PositiveResponsiveness, Quality, Professionalism, Value

Boonweili · 28 August 2020 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Boonweili for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lauren and Katie. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Brilliant service from Joe and Amir...very professional and good communication throughout the whole process of buying a house...highly recommended...Thank u!PositiveResponsiveness, Professionalism

Surinder · 27 August 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you Surinder for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

As a first time buyer we had the best experience from this branch. Specially Ashley was very helpful and guided us very well.PositiveResponsiveness, Quality, Professionalism, Value

Syed · 27 August 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you Syed for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ashley and the North Team team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Poppy and the team at Acorn were fantastic every step of the way and their help in getting my purchase over the line was invaluable and very much appreciated. Thanks Poppy

Thomas · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Poppy and the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great pleasure to work with Poppy and Stuart. They were there ready to help at every step on our way to purchasing our first home.

Emil · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Poppy and Stuart. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Suzzannah helped my friends and I with our flat and we could not be happier! She’s so sweet, patient and understanding. She was very responsive and helpful. It’s difficult finding a flat in London, but Suzzannah made it much easier and more enjoyable!

Anna · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Anna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent and warm service from Stacey and the team at Acorn. I appointed them to help find me a tenant for my flat and they were very professional in the search, as well as easy to talk to. Would recommend.

Martin · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We had no luck finding a place on the typical home search engines you use online. So we were lucky to stumble across this place on Bermondsey Street, and very lucky to have such a kind and helpful agent - Stacey, who helped us find an absolutely stunning place for a surprisingly good price. Save your time and efforts and visit them. Overall - Highly recommend!

Sassie · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Stacey. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Poppy at the London Bridge office was fantastic. My purchase ended up taking way longer than it should have as it was a repossession which meant the other side had little incentive at keeping things moving but Poppy and Acorn were great at keeping the process on track and finally getting things to a close. Excellent service!

Simon · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Simon for leaving us a 5* review. We are really happy that you were pleased with the service you received from Poppy. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We worked with Suzzannah Rattenbury and were so impressed by how proactive she was as soon as Acorn were permitted to start letting again. She was highly efficient, very helpful, and a joy to work with. I would not hesitate to recommend her and her colleagues at Acorn, London Bridge.PositiveResponsiveness, Quality, Professionalism, Value

Mary-Clare · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Mary-Clare for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had the pleasure of doing viewings with Beth, who was both professional and knowledgeable. She went out of her way to show us the local area and knew each property inside-out. Even though I did not make a purchase, Beth was happy enough for me to contact her in future should I change my mind, showing utmost professionalism to the very end. Would not hesitate to recommend her. Thanks Beth!PositiveResponsiveness, Quality, Professionalism

Michelle · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Michelle for leaving us a 5* review. We are really happy that you were pleased with the service you received from Beth. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I rented my first flat in London with Acorn as letting agent. Acorn were really helpful, friendly and efficient. Suzzannah and her colleagues were always on hand to answer my questions. I would highly recommend using Acorn for renting or buying a property in London.

Shauna · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Shauna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent