Acorn estate agents in Bexleyheath, London, Dartford and 1 more

★★★★★ 5/5

Google

Acorn Lewisham were fantastic and fundamental in supporting the sale of my flat! Arikson guided the process from start to finish navigating challenging questions that arose along the journey! Thank you very much and I will be using their services again in the futurePositiveResponsiveness, Professionalism

Fahad · 25 August 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

I have recently sold my property through Acorn and it was. really smooth and excellent service. All of the people who I spoke to were very quick to give me information and keep me updated. Also, the whole process was incredibly straightforward and everyone was really helpful. In particular, a huge shout out to Arikson and Brendan who were absolutely superb in their service and for being so kind and responsive. Thankyou so much. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Rosemary · 25 August 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

My partner and I recently used Acorn while moving into our first property together. We had excellent interactions with multiple members of staff across the duration of our move. Kimberley assisted us around for both the initial viewing, second viewing and the offer process and she was just wonderful! She was more than happy to answer all of our questions, responded swiftly to messages and was really lovely to interact with making us feel comfortable and at home. Through the referencing process we interacted with Heidi who again, was efficient, friendly and incredibly helpful. I was quite anxious about the whole moving process and they both helped to put me at ease and helped to create an easy and smooth process for myself and my partner. Would definitely recommend!PositiveQuality, Professionalism

Robert · 25 August 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Trustpilot

Couldn’t recommend them enough!

The whole team at acorn were amazing and the lovely gentleman who dealt with all my tenancy was absolutely fantastic and went a love and beyond to help. Thank you Jamie for all your help.

Sacha · 20 August 2021 · Acorn Bexleyheath

★★★★★ 1/5

Trustpilot

Don't choose Acorn to manage your household

We are a household of 11 flats in South East london and Acorn has been appointed for the Estate Management. Their service has been lacking in communication, the contractor they used we doing such a poor job that they had to come multiple times, we have outstanding issues for more than 10 months and still, there is no sign they're gonna get fixed any time soon. However, they are very good at sending us the bills for paying the service charges. They also got to blame us for some of the delays. Outrageous. Stay away.

Giancarlo · 18 August 2021 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Excellent experience

I have had an outstanding service from Acorn's property management team including Laura Whelan & Conor Norris since August 2019. I'd like to mention Amanda McPherson as an outstanding property manager; she is friendly, professional & efficient. She has been there whenever I've needed something.Furthermore when I sold my property, Daniel Milligan valued it in an honest & professional manner, securing the asking price on the first day of viewing. Throughout the sale, Dominic Lloyd, Leo & Sharon Costen made it a smooth and trouble free experience. Thank you

Basuli · 17 August 2021 · Acorn Bexleyheath

★★★★★ 1/5

Trustpilot

Initially after a viewing they send me…

Initially after a viewing they send me quite a few emails......i made an offer and after that never heard from them again. I made phone call after phone call to get an update but was told that the agent was either out on a viewing or would return the call later.....they never did....this went on for nearly x2 weeks until i just stopped calling.....im not saying all of them are like that but certainly it was the norm at their Peckham branch....and i have no idea why

Hisham · 17 August 2021 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Excellent experience

I have had an outstanding service from Acorn's property management team including Laura Whelan & Conor Norris since August 2019. I'd like to mention Amanda McPherson as an outstanding property manager; she is friendly, professional & efficient. She has been there whenever I've needed something.Furthermore when I sold my property, Daniel Milligan valued it in an honest & professional manner, securing the asking price on the first day of viewing. Throughout the sale, Dominic Lloyd, Leo & Sharon Costen made it a smooth and trouble free experience. Thank you

Basuli · 16 August 2021 · Acorn Bexleyheath (Baynes House)

★★★★★ 1/5

Trustpilot

Initially after a viewing they send me…

Initially after a viewing they send me quite a few emails......i made an offer and after that never heard from them again. I made phone call after phone call to get an update but was told that the agent was either out on a viewing or would return the call later.....they never did....this went on for nearly x2 weeks until i just stopped calling.....im not saying all of them are like that but certainly it was the norm at their Peckham branch....and i have no idea why

Hisham · 16 August 2021 · Acorn Bexleyheath (Baynes House)

★★★★★ 4/5

Trustpilot

I am a landlord who has rented my…

I am a landlord who has rented my property through Acorn. Jamie Perrin has been amazing. He is reliable, responsive to questions asked and the best. I can't praise him enough for his work. Thank you.I am giving 4 stars instead of 5 because another staff member was dealing with my property previously who was very deffensive and unapproachable for years.

Landlady · 5 August 2021 · Acorn Bexleyheath

★★★★★ 4/5

Trustpilot

I am a landlord who has rented my…

I am a landlord who has rented my property through Acorn. Jamie Perrin has been amazing. He is reliable, responsive to questions asked and the best. I can't praise him enough for his work. Thank you.I am giving 4 stars instead of 5 because another staff member was dealing with my property previously who was very deffensive and unapproachable for years.

Landlady · 4 August 2021 · Acorn Bexleyheath (Baynes House)

★★★★★ 1/5

Trustpilot

DO NOT RENT WITH ACORN

DO NOT RENT WITH ACORNI can’t comment on the sales side but the lettings agency is awful. Landlord barely maintained property (he fixed what he likes). Moving in was hard enough (we should have realised this) as other have said cleans claimed to have been done weren’t done and the property had many faults he didn’t want to fix. Getting anything fixed is an uphill battle and getting your deposit back to is aswell you will need to go through the dispute service. This agency should be inspected with the agencies they below too as they seem to do what they like and not respect contracts/ property rental law - please rent a property elsewhere if you can !!**edit / they have over 50% bad reviews. Our case wasn’t deal with appropriately we have to take legal actions as acorn do not care about tenants

Natalie · 30 July 2021 · Acorn Bexleyheath

★★★★★ 1/5

Trustpilot

Immoral and untrustworthy estate agent

Absolutely terrible estate agents for renting. Took holding deposit from my sister, dragged their feet ‘chasing the landlord’ and then continued to hold an open house a week later to hold out for more money for the landlord. Immoral and greed driven from both estate agent and landlord

Danielle · 26 July 2021 · Acorn Bexleyheath

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS

AVOID AT ALL COSTSAbsolute nightmare renting with Acorn. When we took over our flat it was meant to be 'professionally cleaned' which it was not and there was blood on the toilet seat!! They even included the picture in the moving in inventory so they obviously think that's acceptable. We had so many plumbing issues that literal toilet waste came up from the shower and flooded the floor, was unable to use this bathroom for months and the landlord told us nothing was wrong use some bleach every few weeks down the drain..... We never got reimbursed for not being able to use this facility. The front door in the summer used to heat up that we physically couldn't open it as it was slightly leaning to the side so was jammed. It was only after making a formal complaint and getting confirmation from the fire-brigade that the door was a danger to our lives if there was a fire that it was looked into, but we had to get in and out using the balcony doors for several months! They also argued with us to pay £12 for a new part for the shower screen that was mouldy. They try and squeeze any penny from the tenants to pay for things the landlord should replace.Not a surprise at all they are now trying to take payments from our deposit for the bathroom he should have fixed when we told him and holding onto out deposit for over a month now. I cannot wait for the day to never have to deal with them again. Please learn from my mistake and use any other rental estate agent!

Nicole · 24 July 2021 · Acorn Bexleyheath

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS

AVOID AT ALL COSTSAbsolute nightmare renting with Acorn. When we took over our flat it was meant to be 'professionally cleaned' which it was not and there was blood on the toilet seat!! They even included the picture in the moving in inventory so they obviously think that's acceptable. We had so many plumbing issues that literal toilet waste came up from the shower and flooded the floor, was unable to use this bathroom for months and the landlord told us nothing was wrong use some bleach every few weeks down the drain..... We never got reimbursed for not being able to use this facility. The front door in the summer used to heat up that we physically couldn't open it as it was slightly leaning to the side so was jammed. It was only after making a formal complaint and getting confirmation from the fire-brigade that the door was a danger to our lives if there was a fire that it was looked into, but we had to get in and out using the balcony doors for several months! They also argued with us to pay £12 for a new part for the shower screen that was mouldy. They try and squeeze any penny from the tenants to pay for things the landlord should replace.Not a surprise at all they are now trying to take payments from our deposit for the bathroom he should have fixed when we told him and holding onto out deposit for over a month now. I cannot wait for the day to never have to deal with them again. Please learn from my mistake and use any other rental estate agent!

Nicole · 23 July 2021 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Trustpilot

Fantastic company

Fantastic company. We worked with Beth who was very helpful throughout the entire process.

Frances · 19 July 2021 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Amazing Team

I dealt with Samantha from when purchasing my first home and she was just too good for words!! As a first time home buyer the whole process was so stressful and Samantha was just brilliant in explaining things, keeping me in the loop, providing me with helpful information and just as a general support for the process. I would have been a mess with out her! Would 100% recommend Acorn (Especially Samantha) when buying a home!

Jessica · 8 July 2021 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Great team at strood!*****

We couldn’t be happier that we have sold our home with Acorn. The whole team have been absolutely amazing! We Didn’t feel pressured to sell at all, not like other estate agents you can feel pressured into being pushed for a sale. From start to finish you have all been so friendly. We couldn’t be more thrilled we have sold our home through You.Everyone has kept us so informed and every member we have dealt with has been so patient and professional. Our house sale Almost fell through and josh sladden kept it all together and always communicated with us to let us know what was happening. Josh went above and beyond for our house sale and we truly cannot thank him enough. He is a credit to the team! Thank you to everyone involved in our sale, Jonathan, Jamie, josh and anyone else who we have dealt with. You’ve all been amazing! Thank you Acorn I’ll definitely be recommending you. Mr & Mrs Temple :-)

Carl · 29 June 2021 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Great team at strood!*****

We couldn’t be happier that we have sold our home with Acorn. The whole team have been absolutely amazing! We Didn’t feel pressured to sell at all, not like other estate agents you can feel pressured into being pushed for a sale. From start to finish you have all been so friendly. We couldn’t be more thrilled we have sold our home through You.Everyone has kept us so informed and every member we have dealt with has been so patient and professional. Our house sale Almost fell through and josh sladden kept it all together and always communicated with us to let us know what was happening. Josh went above and beyond for our house sale and we truly cannot thank him enough. He is a credit to the team! Thank you to everyone involved in our sale, Jonathan, Jamie, josh and anyone else who we have dealt with. You’ve all been amazing! Thank you Acorn I’ll definitely be recommending you. Mr & Mrs Temple :-)

Carl · 28 June 2021 · Acorn Bexleyheath (Baynes House)

★★★★★ 1/5

Trustpilot

Appalling customer service and no…

Appalling customer service and no communication (or no care?!) when they want money they will send multiple emails but as soon as you need anything there is radio silence. I had to ask them to stop emailing me when they sent over 9 emails in one day asking for a deposit 'immediately' despite only sending the paperwork that morning ( we had waited for a week for said paperwork) they have been hard to get hold of, rude and uncaring and I will never ever use them again. We are still waiting for them to remove furniture from the property that they said they would remove (it wasnt meant to be here so we have been trying to work around it) and they dont care - incredibly frustrating

Bethany · 25 June 2021 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Josh at Medway looked after us through…

Josh at Medway looked after us through a very difficult sale. We felt well supported and informed. issues were navigated well. This is especially impressive as medway had a special “no fee” deal on as the branch had only just opened. We will definatly use them again.

Peter · 19 June 2021 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Josh at Medway looked after us through…

Josh at Medway looked after us through a very difficult sale. We felt well supported and informed. issues were navigated well. This is especially impressive as medway had a special “no fee” deal on as the branch had only just opened. We will definatly use them again.

Peter · 19 June 2021 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Google

Rating only, no written review.

Rita · 18 June 2021 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

Rating only, no written review.

Ben · 18 June 2021 · Acorn London (27 Denmark Hill)