Trusted Agent profile
★★★★★
3,839 reviews across 15 offices and 3 platforms
Acorn - Bexleyheath has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,839 reviews on three platforms, rated 4.5 out of 5 overall.
3,144
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
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Acorn - Bexleyheath's 15 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Acorn - Bexleyheath, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFantastic service! The staff provide a wonderful service and knowledge of the area is second to none. It was a pleasure to purchase property through Acorn Property and I cannot recommend them enough! Beth you have been a real superstar !!!
5/5
GoogleThe group at Acorn at London Bridge are excellent! I have been impressed with both the sales and rental teams, who are charming, polite and efficient. Would definitely use them again.
5/5
GoogleWe were tenants of one of their properties. Got a great deal and excellent landlord. The property manager was also great. I like the transparency of the company and enjoyed how you pay the check out fees at the beginning. They support you throughout, only good things to say.
5/5
GoogleMy daughter and her three friends loved a property that was being marketed by Acorn and wanted to rent it during their University education. When suddenly two of the girls pulled out, they scrambled to find new tenants, and as time was running out, they did. But this time a mountain of problems arose on the paperwork side, some guarantors being extra meticulous and asking for extra information. The staff at Acorn, Suzannah and Shirin in particular, were instrumental in handling all the communication, they were very constructive and went the extra mile to ensure everyone was satisfied. We had a happy ending. A big thank you!.
5/5
GoogleMy partner and I have used Acorn London Bridge twice to find flats to rent in the Bermondsey area. Both times Suzzannah has been extremely helpful, going above and beyond what is required to find the right let for us. I would highly recommend their services.
5/5
GoogleBeing new in the city, unaware of places, areas, process, market, etc., and after having had really bad experiences looking for a flat, I was blessed to have met you and have the chance of being taken to several properties that were very close to my expectations until we found the right one. I especially valued your clarity, warmth, professionalism, efficiency and willingness to go the extra mile and help out in order to help the process move along. I believe you Shirin, the Letting Manager at Acorn, did an outstanding job helping me find the flat, along with liaising with the different parties involved within the process. I can only say 'thank you' once again and you can rest assured I will sing your praises to my colleagues and friends when and if they are flat hunting.
5/5
GoogleI used Acorn London Bridge twice, not by choice, just by chance, and I was very happy about it. First time with Stuart, second time with Beth. It has always been a pleasure to talk to them. In this last time Beth kept us updated with all that was happening, and did her best to accommodate our personal deadline. If I had to choose, I would choose to use Acorn services again.
5/5
GoogleBoth buying and selling my flat through Acorn London Bridge has been a very smooth experience. Director Stuart Challis was extremely helpful and professional throughout the process. I felt I received good advice and there were no hiccups in what I know can often be a highly stressful transaction. Would certainly recommend and use them again.
5/5
GoogleBeth and the whole team at Acorn were wonderful, from our first viewing all the way through to completion. They were very friendly, and extremely helpful, liaising with the previous owner & solicitors to smooth out the buying process. I wouldn't hesitate to recommend Acorn, London Bridge.
5/5
GoogleHaving lived in London for 10 years I've dealt with quite a few estate agencies. Acorn are most refreshing! Super friendly, honest and very straight forward. Made my house buying experience a pleasure and I would recommend them 100%.
5/5
GoogleAcorn London Bridge was an absolute pleasure to work with. They had the most wonderful flat and Stuart Challis took care of everything in a highly professional and friendly manner. I have bought and sold property in London for 15 years, and Acorn exceeded all my expectations. I cannot recommend them highly enough!
5/5
GoogleOutstanding service through the whole process
5/5
GoogleLaura really helped when looking for a rental property, she went over and above trying to secure me the right property. I Will be using Acorn again in the future.
5/5
GoogleI have had a relationship with Acorn Forest Hill since 2014. The service I have received has been nothing short of exceptional. They are a very professional outfit. Five stars.
5/5
GoogleI cannot recommend these people enough, especially one special fella there, I hope he doesn't mind me using his name, Joe Reaves. Absolutely nothing was too much for Joe to sort out....A real star. I've dealt with lots of estate agents and I think acorn deserve a special mention.
5/5
GoogleI was grateful to have an experienced agent helping me with my sale, as this was the first time I'd sold a property. They gave me a reasoned, realistic valuation for my flat, rather than promising prices that could not be fulfilled.
5/5
GoogleAfter going to many other Agents in the Local Area and being disappointed with the lack of understanding and customer service , I was not expecting much from Acorn. How wrong was I. From the moment I walked into the Forest Hill office ( warm friendly atmosphere) and met the Lettings Negotiator Laura I felt at ease and that my needs were understood and although nobody can wave a magic wand Laura worked tirelessly to find me my perfect home. Thank You
5/5
GoogleWe use Acorn to let our property in Forest Hill on a fully managed basis, we have properties with other agents around the country, but can honestly say that the service we receive from the staff at Acorn is the best. Helpful and timely; we would recommend Acorn's letting services to prospective landlords.
5/5
GoogleLaura was impeccable! A very kind lady who is efficient and productive. She has helped me so much looking for a new place in London, she listened to all my needs and updated me on any new properties. Although i didn't end up going for a property with acorn, I would highly recommend them, especially Laura. Thank you for all your help.
5/5
GoogleI was selling my property at the time of the Brexit vote. Acorn secured a sale within 2 weeks of the property going on the market. However, the buyer pulled out after the vote! This didn't stop Acorn getting people through the door. They are first class at staying in contact with you, and never gave up on trying to get the best price for me even though buyers were looking to take advantage of Brexit. Highly recommend them.
5/5
GoogleFabulous staff in this office. Recently agreed a letting through the Forest Hill branch of Acorn, I can honestly say I have never dealt with such a professional outfit. The staff here go above and beyond, are incredibly open & understanding and get in there and get the job done. Cracking, vibrant young team led by the effervescent Joe Reeves. Our agreement in the first stages was dealt with Laura Costa, a true asset to this team, a little pocket rocket who has the personality of a power house and knows her stuff. Laura helped resolve a good few issues with moving in so close to Christmas time and therefore the transition was virtually seamless. Even though the collection of keys was done at head office Bromley and the management then taken over by the landlord, Laura and co have never been short on helping to be mediators where necessary. Excellent service. Highly recommended. Head Office should lead by their example! Well done guys! E&R
5/5
GoogleWe have rented flat using Acorn and Laura handled our situation very professionally. She is very competent, efficient and continually liaised with us throughout the process ensuring that everything was done on schedule. I would highly recommend the agency and would use them again should we move in the future.
5/5
GoogleExcellent service from the Forest Hill Acorn team. They were exceptional across all stages of the sale. We sold our flat through them and when we had problems further up the chain, they were professional and tenacious in managing all parties, which was just what we needed to keep the momentum up to completion. If it wasn't for their persistence and problem solving skills, particularly with solicitors, the chain would have fallen apart. I'd highly recommend them.
1/5
GoogleWe had a terrible experience dealing with Acorn during our house purchase - it's clear that they represent the seller's needs 100%, with no regard for the buyer. We found Acorn to be unnecessarily aggressive and meddling into matters that our solicitors were already managing perfectly fine. It was so clear that all Acorn cared about was earning its commission asap and they'd do anything to reach that goal. Acorn would only contact us if it was something they wanted - when we had a question, we were often ignored.
Hi Stephanie, I am sorry to hear about your experience and would very much like to learn a little more about the specifics. If you have time, would you be able to email me directly or call? Kind regards Andrew Roberts - Customer Relations Manager - 020 8315 6922/ andrew.roberts@acorngroup.co.uk
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by BEXLEYHEATH (210 Broadway) with 493.
The 15 Acorn - Bexleyheath offices, by town:
Yes. In The Trusted Agent 2026 awards: Acorn - Bexleyheath, London won Gold; Acorn - Bexleyheath, London won Trusted Agent.
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