Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleComprehensive, communicative, and supportive from start to finish. Godefroy, in particular, was immensely helpful and singlehandedly made our experience as first time buyers altogether more smooth and simple, and went above and beyond the call of duty on many occasions. I could not recommend the Acorn Dulwich team strongly enough. :)
Tomas · 15 June 2020 · Acorn - Bexleyheath London (98 Lordship Lane)
Agent replied · 14 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Godefroy exceeded your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Petrovici · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thanks!
★★★★★ 5/5
GoogleRating only, no written review.
Charli · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thanks for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleMantas really did well...perfect would recommend to anyone...
Moore · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you Olalekan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Mantas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleI had a great experience with courteous , readily available staff, always happy to assist.
Ssanders · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you Ssanders for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWorking with Cain from Acorn was great, he was friendly and professional.
Jack · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Cain and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleCain has been incredible from day 1. He has really taken the time to understand our needs when finding the right place and i am so pleased he has been our agent.
Thanks Cain
Michelle · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Cain and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
GoogleDo not use this company. Absolute shambles. Took our holding deposit & then half an hour later someone else’s. Led us to believe we had the property then let us down last minute after a bid. Absolutely ridiculous, terrible service.
Amie · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Hello again Amie. I have spoken to the branch and understand the situation. Unfortunately, the property you viewed and offered on, also received an offer on the same day from another party. Under the legislation, paying a holding deposit does not guarantee you the property as it is still subject to references and landlord approval. It clearly states that the agent must not continue marketing, which we have not. In this instance, the landlord has chosen the other parties offer based on your application status. Your deposit has been refunded and will be with you as soon as the card company process the refund. I am sorry that your offer was not acceptable and if you require any further clarification, please contact me via the branch. Thanks. Andrew
Amie. I am sorry to hear this and will investigate with the branch. I will be back in touch again on Monday. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent Service and professionalism from Mantas. Very helpful throughout the process. I am settling in my accommodation very well. Will definitely recommend Acorn Agents.
Plaxedes · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you Plaxedes for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Mantas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent service all round from 1st enquiry through to completion.
The advise was good, the communications prompt and relevant.
I would definitely recommend this agent and in particular, Mrs. Ross Reed, who was always polite, courteous and understood our needs.
David · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Wow! David Bowie...thanks for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ross. I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleOur estate agent was very helpful during a very stressful sale! They chased up the buyer continually and kept us informed. Much more useful for getting things moving than our solicitors were.
Caroline · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you Caroline for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe had a very good experience with Acorn Lewisham and Cain Knight in particular, he was a great help liaising with the landlord. The overall process of renting the flat was very swift and easy.
Magdalena · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Cain. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleCain was amazing! He took our wants and needs into account at all times. Moving to London can be daunting but he made us feel better about the move. He was professional and worked efficiently and effectively. Would definitely recommend him!
Amani · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Cain. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI am quite pleased with the service I received from Acorn Lewisham. Special thanks to Mantas who went above and beyond my expectations for a real estate agent. In addition to helping me find a place that met all my preferences, he also helped me get set up with utilities and WiFi. If you are searching for a new flat, I would highly recommend that you call Acorn Lewisham and ask for Mantas!
Arielle · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you Ariella for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Mantas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI had a wonderful experience with Acorn lewisham agents. Mantas was spectacularly exceptional. He guided me every step of the way and was on hand to answer all my queries. Cool smart sharp guy with an exceptional customer service skill. Thanks Acorn, for landing me cool accommodation in the UK
Aghomishe · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Mantas. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleBrilliant experience, easily the best estate agent time I've had in a while. We dealt with Mantas, who I would recommend asking for if you're looking to let somewhere. He dealt with me as a person, rather than a number to fill a quota, and found me the right place quickly, within my budget and needs, and didn't try and flaunt me anything that was obviously over my budget. He kept me informed all the way through, and was constantly updating me as to the progress of the application. Overall, a good experience for once from an estate agent.
Matt · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you Matt for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Mantas. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRoss is the best Estate Agent I've ever met. Unlike most of the agents I met, he is very trustworthy, genuine and approachable all the time. He got back to my request to view the flat in seconds and was very helpful with all my questions later on. Everything went very smoothly and quickly while working with Ross and I would definitely work with him again in the future.
Emel · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you Emel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ross. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe have just successfully completed the sale of our house through Acorn Lewisham Estate Agents and have been delighted with the service provided.
From our first enquiry up to the completion day Acorn have been efficient, diligent, and conscientious. There local knowledge is invaluable.
Our house was accurately and realistically valued and a number of potential buyers contacted, resulting in an offer quickly being made and accepted.
At all the subsequent stages Acorn were supportive, proactive,and a great help.
We would particularly like to thank Ross Read for all his assistance through what is inevitably a fraught process.
We would absolutely recommend Acorn Lewisham to anyone looking to buy or sell a property in the Lewisham area.
Adrian · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you Adrian for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ross and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have always avoided agencies when renting home, however, Acorn made the process very easy. Everything was done online which saved us some money that we would have spent on transport getting to their office. I would like to say a massive thank you to Mantas who helped us with everything form A to Z. He answered every single question we had and promptly replied to all the emails. Even after the moving in he still goes out of his way to help us with any query. Could not explain how happy we are with the service received!
Monika · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you Monika for leaving us a 5* review. We are really happy that you were pleased with the service you received from Mantas and his colleagues. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have recently bought my first property in the UK through Acorn Lewisham and could not be happier with both the property and the support given by Ross throughout the process. I have met quite a few different agents and seen lots of places, and was generally worried about the winding roads in the journey of finding the right home. Ross has not only been helpful, understanding of my requirements and situation, and prompt with everything, but his genuinely cheerful and professional attitude also made a difference to make the transaction as smooth as possible for me.
Elizabeth · 13 June 2020 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Ross exceeded your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe had a fantastic experience with Acorn. They have a very in-depth knowledge of the area we were buying in and showed us properties which matched our criteria. Beth managed the whole process for us really well, keeping us informed of progress and making sure that our interests were best represented during the property purchase. Thank you for the excellent service!
Michael · 13 June 2020 · Acorn - Bexleyheath London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you Michael for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Beth and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHaving used other local estate agents in the past, my experience with Acorn could not be more different. The team, Beth And Stuart particularly, were friendly and professional throughout the whole process of selling my house, and navigated efficiently through what could have been a rough ride. I'm very pleased that I used Acorn London Bridge and would have no hesitation in doing so again.
Glen · 13 June 2020 · Acorn - Bexleyheath London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Beth and Stuart. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe recently bought our first home with the help of Beth from Acorn, who was an absolute delight to work with. Beth was warm, professional, extremely efficient, and hustled at all the right times to enable our tight timeline to be met with minimum fuss (and she made it look easy - though I'm sure it was anything but!). Thanks again to Beth for the wonderful service, and we wouldn't hesitate to recommend Beth and Acorn to anyone looking for a real estate agent.
Michelle · 13 June 2020 · Acorn - Bexleyheath London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Beth met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleI found Acorn to be super efficient, polite and bright. Kept me informed when needed and they really understand how to manage the whole process from start to finish
Nadia · 13 June 2020 · Acorn - Bexleyheath London (278-280)
Agent replied · 12 June 2024
Thank you Nadia for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
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