Trusted Agent profile
★★★★★
3,841 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,841 reviews on three platforms, rated 4.5 out of 5 overall.
3,146
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
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Acorn's 15 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAnnie was so helpful throughout our entire experience, very happy with how everything has been handled and we are loving our new flat. Highly recommend Acorn!
Thank you Izzy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI can't thank Dammy and the team at Acorn enough. It was a long process due to circumstances beyond our control. Dammy showed nothing but patience, professionalism and expertise. For me it was very important that i understood how it all worked ,as it was the first time i had ever sold a property. I really appreciate Dammy being helpful and guiding me through the process.
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Sydenham team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI have found Brendan and his team very professional. I felt at ease leaving keys with them,they had a good knowledge of the area and seemed very involved in each potential buyer. I would say trust them and they will get you a better price than you hoped.
Thank you Lynn for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendan and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGreat experience during my first house purchase! Sales manager Jack Rampling has been really helpful and professional, keeping us informed of progress during the whole process. Highly recommended! Many thanks!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thanks for the 5* review!
4/5
GoogleRating only, no written review.
Thank you Judith for taking the time to provide us with a 4* review of your experience. I am delighted to hear that you were generally happy with the service you received but woukld love to know how we could have improved. If you have a minute, perhaps you could drop me an email please. Thanks. Andrew Roberts - Customer Relations Manager - andrew.roberts@acorngroup.co.uk
4/5
GoogleRating only, no written review.
Thank you Maria for taking the time to provide us with a 4* review of your experience. I am delighted to hear that you were generally happy with the service you received but woukld love to know how we could have improved. If you have a minute, perhaps you could drop me an email please. Thanks. Andrew Roberts - Customer Relations Manager - andrew.roberts@acorngroup.co.uk
4/5
GoogleRating only, no written review.
Thank you Kerrie for taking the time to provide us with a 4* review of your experience. I am delighted to hear that you were generally happy with the service you received from Grove Parkbut would love to know how we could have improved. If you have a minute, perhaps you could drop me an email please. Thanks. Andrew Roberts - Customer Relations Manager - andrew.roberts@acorngroup.co.uk
5/5
GoogleVery quick and efficient service!
Thank you Vladimir for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
4/5
GoogleReally lovely team able to support you through what can be a rather long-winded, stressful process!
Thank you Gio for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI highly recommend this agency ! The staff is professional and efficient . Nathaniel is very helpful and attentive .
Thank you Madison for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nathaniel and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHad a great experience with acorn Grove Park, Nathaniel helped us find our perfect property!
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nathaniel. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleExcellent customer service and really happy to move in to the carefully selected property.Thank you very much Nathaniel Ward for the excellent attention. Happy New year
Thank you Sandra for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nathaniell and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAn exceptional Letting Agent. Will highly recommend him in getting you the home you desire. A 'can do' kind of guy!!!!
Thank you Shirley for leaving us a 5* review. We are really happy that you were pleased with the service you received from the Grove Park team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe have been assisted by this amazing staff when we bought the property 4 years ago and recently when we sold it. In both cases the staff was professional and always ready to answer our questions. Thank you all !!!
Thank you Federico for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleOliver and Joe were absolutely brilliant. Offering help along the way. Thank you all at Acorn. Made a hard task so easy
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and Joe and thanks for the survey response too. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAcorn is a fantastic agent , I have used them couple of times for my flat to rent out and they get me great tenants at lightning fast pace , very professional and polite when you need them .. special mention for Nathaniel Ward who is head of Lettings , thank you for all your support and help .. have a great year ahead .. Yusuf Janjua
Thank you Yusuf for taking the time to provide us with a 5* review of your experience. I am delighted to hear that you were happy with the service you received from Nathaniell and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleExcellent service. Our estate agent (Olly) really went above and beyond to make the purchase process as smooth as possible even though we didn't have most straightforward case!
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe sold our house though Oliver in Grove Park. It was a tough ride but with his help we got it over the line. Would highly recommend Oliver and his team.
Thank you Sarah for leaving us a 5* review. We are really happy that you were pleased with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWriting this review on behalf of my Grandma who recently purchased a house with the help of Robina. “Robina was extremely polite and professional during the entire process, I would highly recommend her to everyone!” -Helen
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that your Grandma was happy with the service she received from Robina. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleSteph was amazing with helping us buy our new build property from Acorn, was always available for questions and did everything she could to help us and speed up the process!
Thank you Siobhan for leaving us a 5* review. We are really happy that you were pleased with the service you received from Stephanie and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGreat team at Acorn Grove Park, Stephanie & Oliver handled every inquiry spot on during my sale and purchase, at some stages went above and beyond what I thought was expected from an estate agent. Would highly recommend.
Thank you Luke for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Grove Park team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
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