Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,841 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,841 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,146

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

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Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

This is the second time that I have let my property through Senior Lettings Negotiator, Nathaniell Ward. On both occasions Nathaniell arranged the viewings promptly and secured a tenant in an accelerated time frame. Nathaniell is extremely professional, courteous and patient. Nathaniell listens and adheres to his clients' requirements and is always willing to go the extra mile. I highly recommend Nathaniell to handle your lettings.

Catherine · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you have received from Nathaniell. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Nathaniell Ward did a great job in helping us with our flat search. He was fast to respond to our queries and made the whole process a smooth one. Thank you for helping us find our prefect flat!

Vanessa · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nathaniell and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Joe was very helpful. Kept us in the loop and any queries we had we did not hesitate to contact him. Which he replied to in a quick and professional manner. I Would recommend Joe and the team at acorn.

Phu · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Phu for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Joe but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

3/5

Google

A little disappointed as the actual work done by Acorn was very limited For the sum of £10,020 I would have expected a more professional approach from your colleague. Sorry about this but I was quite unhappy as the sale appeared to be very little work from your company. Regards Bob Tichband

Bob · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Dear Bob. Thanks for the review but of course sorry that you were not completely delighted with the service. I know the our Branch Manager has been in touch and discussed some of the issues you experiencedand can assure you we will learn from the feedback. Very grateful for your business and review. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Nathaniell worked hard to find my family a place in a good and lovely location. Nathaniell Ward did great and is good in his Job. He was fast to respond to our queries and made the whole process a smooth one. Thank you for helping us find our prefect house. my kids really love the house.

Chinonye · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nathaniell. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Nathaniell at Acorn Estate Agents in Grove Park assisted us in finding tenants for a rental property. He performed his role professionally and promptly whilst delivering to our particular requirements without compromise. Very much appreciated!

James · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you James for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nathaniell and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We would highly recommend Oliver and the team. They were patient, efficient, approachable and extremely helpful with us first time sellers. They nursed us along to a successful sale for which we are very grateful.

Rosemary · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Rosemary for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and his team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I sold my house with Acorn , Olivier and Rabina they were very professional , l had a constantly viewings so didn't have to worried that there is no interest about my house. Thank you to all Acorn team for all support and positive energy during the selling process

Wioletta · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from the Grove Park team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn (and especially) Robina has been very professional through the sale process. She did everything she can to make sure the two parties agree on pending issues. She was very understanding and I am sure her mediation helped this sale to be successful.

King · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Robina met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Really appreciative of Stephanie who helped me every step of the way on my first property purchase. Always communicative, speedy and transparent, Stephanie and Acorn's involvement in my first buy was instrumental in making sure everything went promptly and smoothly! Thank You

Dionne · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Dionne for leaving us a 5* review. We are really happy that you were pleased with the service you received from Stephanie and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I'm a conveyancer and I worked with Joe Wheeler whilst representing the purchase of the property. Joe was proactive and efficient at helping the purchase progress and we completed the sale in only a few weeks with no hassle or stress and an extremely happy client. Would love to work with Joe and Acorn again in the future. He is an asset to the company and I wish him the best. Thanks Joe!

Simon · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Oliver Henness at Acorn Grove Park is your dream estate agent - hardworking, proactive, accessible and honest. He helped me sell my property efficiently and quickly when other estate agents had failed to do so. Highly recommend him.

Lou · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The experience was amazing. Staff were professional and efficient. The estate agent enabled me to purchase our home from offer to keys within 5 weeks. The mortgage broker enabled me to gain the best possible mortgage. I would highly recommend.

SOE · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Anthony for leaving us a 5* review. We are really happy that you were pleased with the service you received from the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn Grove Park Estate Agency Nathaniell and the other staff were brilliant. I recently migrated to the Uk. Nathaniell was my first contact with the firm and remained courteous and informative from the outset to completion. He is one of the (Senior Lettings Negotiator). He was very helpful and patient with me will all my queries etc. He and his team helped me find a property to rent/let. I have recently moved into a shared property through the Acorn, Grove Park. I found the agent Nathaniell to be very professional and always supportive and very helpful. As a perspective tenant I had lots of questions and also did my guarantor. Nathaniell was able to obtain all the necessary information quickly, enabling the transaction with the perspective landlord to take place with in short time. I will definitely recommend the agent Nathaniell Ward and also Acorn, Grove Park to be your first choice. They really had my best interest at hand and made me feel apart of the family. What can I say other then wow! Nathaniell and his team whom looked after me, were one of the most amazing, caring and generally honest people I have ever dealt with professionally. Thank you Acorn!

Mz · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Nathaniell and the the team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Both mine and my partners experience with acorn was second to none. We went in not really expecting much, as you do for many ‘flat hunts’, you find a load in theory that fit criteria but eventually don’t match up, aren’t quite up to the expectation you set in your head or go off the market too quickly and my experience of flat hunting has always been a heap of sold dreams and ‘too good to be true’s. My partner was contacted by Senior lettings agent Nathaniell and at first, we weren’t entirely interested as a lot of disappointment preceded that. However, we eventually decided to contact Nathaniell to set up a viewing for a property we had seen. Not only was Nathaniell very friendly, timely and professional, he also took the time to understand our needs to match us to similar properties without even asking. He even recommended one that we hadn’t seen which later turned out to be our dream home! He was very patient with us, needless to say we took a very long time inspecting every crevice of the properties he showed us trying to decide if we could see ourselves there. He was very knowledgeable about the properties we went to and he made sure all the questions we asked were answered. The communication throughout the whole process was amazing, and he even helped us set up communication with the old tenant regarding buying some of her furniture. I can definitely say Nathaniell went above and beyond to ensure we had an extremely positive experience and not only would I recommend Acorn Grove Park but Nathaniell as an agent. He even still continues to check on us! We want to say we can’t thank him enough for helping to settle us into our dream home!

Turkessa · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Turkessa for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received Nathaniel and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I dealt with Stephanie and also Oli at Acorn Grove Park and they were both really professional and helpful. A special mention to Stephanie who helped us from beginning to end and went above and beyond to help us close the purchase of our first time Help To Buy flat. She was very knowledgable of the market, really pro-active in chasing ours and the seller’s solicitors and was reassuring every step of the way. So a big thanks to Stephanie and I highly recommend using this this agency. Martin

Martin · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Martin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Grove Park team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The team at Acorn Grove Park has been absolutely amazing- very professional and reliable. They helped us secure a beautiful property and we are very grateful for all their hard work. They would reply to our emails straight away, answer any questions we had and made sure the whole process run smoothly. A special thanks to Nathaniell and Daniella for their support!

Sara · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from us and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have used acorn for many years and have always been pleased with the professional service they provide. They have always found very good tenants for me. I have used them again recently, once again Nathaniell provided a first class service! As always he was very professional and provided regular feedback and secured a tenant promptly.

Y · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nathaniell and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I'm a first-time buyer and completed my first flat purchase on 18th October 2019, and the process was nowhere near as painful as I thought it would be due to the amazing team at Acorn, especially Joe Wheeler who was my main contact. Joe was extremely professional and friendly and was always contactable and on hand to answer any questions I had. I was constantly kept up to date with what was going on, and Joe was always chasing people and keeping me in the loop. Would definitely recommend. Many thanks to Joe and the team!

Chris · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Chris for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and the Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We'd like to thank everyone at Acorn for helping us in finding our new home and especially Mr. Nathaniell Ward who has helped us a lot in the process. They are obviously very good professionals and extremely client oriented. They listened to all our desires, answered all our questions and assisted us every step of the way. Thank you very much and we definitely recommend this agency to anyone looking for a property in London!

Iulius · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nathaniell and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn have been fantastic! After having a long and failed process with an online estate agent we were losing hope to ever sell our house. Ollie initially met us and instantly we felt listened to and at ease. Stephanie took on our case and honestly went above and beyond to get our sale through. She was patient and clear amidst our chaos and we can't thank her enough. Whoever answered the phone on calling was always helpful and polite. You can't beat actual human interaction in what can be a very stressful process and we are grateful for the professional, driven and kind attitude of all at Acorn Grove Park. Worth the money, would definitely recommend.

Anna · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Anna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ollie and his team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Selling my flat was not an easy decision. But most important of all was having a steady professional guidance and support from start to finish. I was very lucky with the team at Acorn for their excellent customer care. Thanks very much Joe and Oliver for your excellent service. Regards. Ade

ADEKUNLE · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you ADEKUNLE for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We completed our purchase with Acorn on the 20th December 2019. I have to say the best service received from Joe Wheeler and all of the team during the process (we had 3 purchase fell through before, and seen over 50 properties, so had many experience with different estate agents) and I can honestly say Acorn, Joe & earlier Jack Power was far the best! Joe was a great support all the way in the process, keeping us in the loop, chasing information & people for us. I couldn't have wish for a better person & company. Highly recommended!

Krisztina · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you Ana for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our team at Grove Park. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Would definitely recommend. After being on the market with several estate agents over the last four years, Ollie and his team nailed it. Ollie- the branch manager- is brilliant. Very friendly, easy to get hold of and responds to queries very quickly with regular updates throughout the buying and selling process. Although Acorn aren’t the cheapest, acorn grove park absolutely worth this through their hard work and brilliant client skills. Thanks again guys

Megan · 13 June 2020 · Acorn London (321 Baring Road)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Ollie and his team exceeded your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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