Thorgills reviews in Brentford, Chiswick, Ealing and 2 more

★★★★★ 5/5

Google

Christine & Ryan's professionalism and all round skill really optimized our time and protected our family life from undue stress. Christine and Ryan are brilliant relationship cultivators. They were dedicated in their duty of care to us as sellers. Throughout the sales process they remained focused, communicative about what was happening and why. They were flexible whenever this was required and motivational whenever hope threatened to wane. We have found them exceptionally responsive to any questions or challenges which arose in our onward purchase. Together, they have been a sage-like presence, helping us to experience our house sale and onward purchase as their priority. They have really listened to our needs and always showed insight and empathy into our circumstances. Complicated and pressurising aspects of the exchange process and onward purchasing of our new home could've easily caused us to buckle. These waves were handled by Christine, Ryan and Anj with great sensitivity, finesse and collaboration. We will defintely be working with this agency again and we'd highly reccomend them as an agency with which to do business. Christine & Ryan are relationship connoisseurs who embody integrity, dynamism and relentless positivity even in the face of daunting odds. Elizabeth & Colin

Elizabeth · 20 August 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Dushali has been brilliant throughout the tenancy process. Hasn’t made it stressful whatsoever as many other agents do, got us into a great property and is really quick at communicating which is highly appreciated! Since moving into the property, Louis King has been excellent in sorting issues quickly and chasing on problems on our behalf. He’s been very efficient in resolving any issues that have arisen.

Joe · 13 August 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Been dealing with Abbie Lomo-Dash for some serious issues we have had in our apartment and she has been super attentive and on top of things since the get go. Always responds to emails on time, friendly, understanding and efficient. She has been liaising with landlord back and forth so seamlessly. Exactly what a tenant needs when an agent is handling an apartment. Couldn’t be happier that we have Abbie to deal with and look forward to dealing with her in the near future. (Hopefully not for anything negative). You’re lucky if you have her handling your apartments! So thank you again! :)

Sandy · 6 August 2023 · Thorgills Brentford

★★★★★ 5/5

Google

I am highly recommend Louis (property manager) always helpful and very kind person. Good job Louis, keep doing what you are doing at a high level. Thank you

Malgorzata · 28 July 2023 · Thorgills Brentford

★★★★★ 5/5

Google

I would like to thank the property managers Abbie Lomo Dash​ (the previous) & and Haffeeza Rasheed (the current property manager). Honestly, they are doing their job professionally to fix any problem related to the maintenance. In fact, keeping touch with me and contacting the contractor immediately let me feel confidence and comfortable to solve any issue of maintenance.

Fahad · 28 July 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Very helpful estate agents particularly Abbie Lomo-Dash who helped me with letting my house.

Charlie · 28 June 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Big thank you to property manager Abbie Lomo Dash from 44 High Street, Brentford branch for customer oriented work style.

Roman · 28 June 2023 · Thorgills Brentford

★★★★★ 5/5

Google

I would recommend Abbie Lomo-Dash to my family and friends when they look for Estate agents. I appreciate her professional, detailed, and efficient services

Vivian · 28 June 2023 · Thorgills Brentford

★★★★★ 5/5

Google

I’d like to say thanks to Karam for his help finding new tenants for my property, it was a quick & easy process (from my side!) and I was updated frequently. Also thanks to Dushali who looked after the outgoing & incoming tenants. Very impressed!

Sophie · 28 June 2023 · Thorgills Brentford

★★★★★ 5/5

Google

My Property Manager is Abbie Lomo-Dash and she is very attentive, helpful and responsive. It's a pleasure dealing with her and she is very thorough and definitely goes the extra mile!

Helen · 28 June 2023 · Thorgills Brentford

★★★★★ 5/5

Google

First time letting out my flat and both Karam and Dushali offered great customer service during the whole letting process. They were always really helpful and answered any queries in a timely manner. They also resolved any issues whilst being friendly and polite, and answered all my questions whilst explaining things clearly.

Annie · 28 June 2023 · Thorgills Brentford

★★★★★ 5/5

Google

I have had a great experience renting out my property with GG. Karam and the team were so responsive and reassuring and organised various call outs to get the property ready for renting out. I had an offer within 48 hours and am continuing to have a good service with the GG property management team.

Mimsalib · 28 June 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Thorgills have been supporting us on supervising an apartment we own. Actually this is very comfortable and professional - thank you Karam. We don't have to worry about anything. All the issues related to the rental are handled hassle-free. Haffeeza is our current property manager and I'm very happy with the support we're getting! Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Konrad · 21 June 2023 · Thorgills Brentford

★★★★★ 5/5

Google

I've been a Thorgills customer since 2012 when I first let-out my property. I've always been happy with the service provided by the team in property management. Most recently I have interacted with the Sales and Sales progression team. From a Sales perspective I was highly impressed by the approach to market, the pace at which people were shown the property and how quickly a compelling offer was brought to the table. In fact the team, under Vito Szoma's leadership, were able to bring the initial offer up significantly to match the asking price without even speaking with me! Regrettably the process since then had been anything but smooth due to factors far outside of Thorgill's (now Gibbs Gillespie) control. A special shout-out to Christine Andrews in the Sales Progression team who worked tirelessly on my behalf to ensure everyone was pointing in the same direction. Living overseas meant I had to rely heavily on Christine as my advocate in the process and she did a terrific job of keeping on top of all the moving pieces and keeping me informed. It almost felt like I was Christine's only client, due to how well she communicated with me, even though I know she would have dozens of ongoing transactions. Would recommend Thorgills / Gibbs-Gillespie to anyone in the local Brentford area. Their local knowledge and approach to their customers is unmatched in my experience. Thank you!

Adam · 21 June 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Karam and his team lettings team are a pleasure to deal with👍 …

Nigel · 29 May 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Thank you to wonderful Dushali for taking the time to show me around a property! Very professional and very kind and informative. Thank you!!

Delsa · 29 May 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Really friendly and helpful , Max looked after me and always checked in with what I needed to do next with my move. really happy with the service

Danny · 29 May 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Thank you Gibbs for seeing my flat to completion! It's been a long ride but was nice to have such a supportive team through it all. Particular thanks to Christine & Ryan who've been there since the start.

M · 29 May 2023 · Thorgills Brentford

★★★★★ 4/5

Google

After a difficult initial start in getting appropriate and timely responses, once Dushali took on the case she able to give advice and direction in order to be able to start renewal of our letting. She was professional and friendly with prompt follow up and clear communication which was much appreciated.

Denise · 29 May 2023 · Thorgills Brentford

★★★★★ 4/5

Google

Our Property Manager, Abbie, has always been quick to respond to all issues we raise, which we are incredibly grateful for. We moved into a flat where there were a number of issues that the landlord had not resolved prior to us moving in. Abbie was swiftly on hand to turn this around - thank you!

Matt · 29 May 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Definitely, all GG employees helped us a lot to find our current lovely place, but above everyone, I want to take the opportunity to appreciate what Abbie Alomo is doing for us to manage everything about the flat. She is reachable and responsive via email, and once she gets the email she responses with the best she can.

Mohamadjavad · 29 May 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Amazing service! Everyone at this office is friendly and helpful. Dushali has been my main contact point, she has consistently been available, punctual and very nice. She did not leave a question unanswered and made sure that my move in process was as smooth and delightful as possible.

Samar · 29 May 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Great service from Louis, very helpful and response is always quick!

Emma · 29 April 2023 · Thorgills Brentford

★★★★★ 5/5

Google

Brilliant professional service people are not easy to find sometimes - great job Louis King!

Abigail · 30 March 2023 · Thorgills Brentford