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Thorgills reviews

4.6

★★★★★ Excellent

1,092 reviews across 5 offices and 3 platforms

www.thorgills.com

Thorgills has 1,092 reviews across five offices (Brentford, Chiswick, Ealing, Hammersmith and Isleworth) and three platforms, rated 4.6 out of 5 overall. Thorgills has the most, 717. Checked 9 October 2026.

Google logo

4.5 / 5

742

Reviews on Google

All 5 offices

View Agents logo

4.8 / 5

345

Reviews on View Agents

All 5 offices

Trustpilot logo

5

Reviews on Trustpilot

All 5 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thorgills's five offices, most reviewed first. Each has its own page.

Latest reviews from every Thorgills office

Newest first, from every platform, with the office each review is about. First names only.

1/5

View Agents
Buyer

pathetic

Extremely annoying staff- not at all helpful,no transparency, I regret of being registered here. Please dont contact Thorgills.......

Ritika · 13 May 2016 · Thorgills

Agent replied · 20 May 2016

Ritika, we appreciate all client feedback. We have reviewed your online applicant card and it appears as though we have only communicated with you in regards to three viewings, of which you have cancelled all appointments. Could you please clarify further your comments regarding transparency, so that we may investigate this matter further? Should you wish to speak directly with the sales manager to discuss your concerns we would be happy to arrange this.

5/5

View Agents
Buyer

A kind, helpful and honest agent

We were impressed by Danny's friendly manner, and his knowledge about the area. He gave us all the information we needed and went out his way to show us the relevant properties. We would recommend him and his company.

Gabriella · 10 May 2016 · Thorgills

5/5

View Agents
Buyer

Very Good Service - Really Impressed

Dannie Walton was my first point of contact in Thorgills and since the start he has been was very informative and knew about the property he was showing me. I would definitely continue to be in touch with Thorgills and in specific Dannie for any future investments.

Prakash · 10 May 2016 · Thorgills

5/5

View Agents
Buyer

Elio Lamaa

Elio Lamaa is friendly and confident in his approach. I felt he listened to my needs and showed me a number of very different proprieties. The communication was good and I was fully informed about everything. Very please with the service

Kate · 6 May 2016 · Thorgills

5/5

View Agents
Tenant

Amazing service

Good and prompt service and good selection of properties

Rakesh · 3 May 2016 · Thorgills

5/5

View Agents
Buyer

Ferry Lane flat purchase

Many thanks to Dannie Walton for his professional service. I will be looking to use Thorgills when the time comes round to selling due to the great service i received.

Steven · 23 April 2016 · Thorgills

5/5

View Agents
Buyer

A real pleasure to deal with

We had a really great experience with Dannie. He had great knowledge on all the properties he showed us and always came prepared. He was really patient with us and was always thinking outside of the box. He really went above and beyond and we would definitely recommend Thorgills in future because of our experience with him. 10 out of 10 !

Serene · 22 April 2016 · Thorgills

5/5

View Agents
Landlord

Helpful and professional

A big THANK YOU to Sean at the Ealing branch office for helping us to rent our house . He has all been incredibly helpful and professional in the process with regular updates to keep us informed along the way. I would not hestitate in recommending Sean to my friends and family. -

Nagylab · 18 April 2016 · Thorgills

5/5

View Agents
Tenant

Amazing agent

Amazing team, kind staff and very helpful in every ways. I'm happy I rented from them and I will always recommend them. Thanks Thorgills, Ealing branch

Orsolya · 18 April 2016 · Thorgills

1/5

View Agents
Landlord

Strongly DO NOT recomment

Poor management of property. Very slow in doing their job. Not very professional. Lack of anticipation of issues. Not prone to help find solutions or alternatives. Always saying "sorry" with no action behind it to follow up. Upon moving in, the flat was to be professionally cleaned and that is why we had t delay moving in. The time at which we were to move in, the previous tenants were having their furniture moved out. The flat was disgusting, used toilet paper etc... on the floor. A professional cleaner was not arranged and could not be provided for over 3 days, our movers were there, so we had to clean the flat ourselves. Other parts of the flat are not working entirely since over 6 months we are here, and if it 50% working, they consider that to be fine and will not seek more. Strongly disrecommend as they lack professionalism and ethics.

Carine · 5 April 2016 · Thorgills

5/5

Google

On placing our property recently with Thorgills within 2 hours we had 5 viewings and by early evening had 2 offers on the table. Within 48 hours we have professional tenants resident. Sean and his team were really friendly, helpful and most …

Richard · 17 February 2016 · Thorgills

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Thorgills

How many reviews does Thorgills have?

Thorgills has 1,092 reviews across its five offices, rated 4.6 out of 5 overall: 742 on Google, 345 on View Agents, 5 on Trustpilot. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Thorgills office has the most reviews?

Thorgills has the most, with 717 reviews rated 4.6 out of 5, followed by Thorgills with 179.

Where are Thorgills's offices?

Thorgills, 44 High Street TW8 0BB; Thorgills, 13-15 Turnham Green Terrace W4 1RG; Thorgills, 27 St Marys Road W5 5PR; Thorgills, 88-90 Fulham Palace Road W6 9PL; Thorgills, 44 High Street TW8 0BB.

What do sellers say about Thorgills?

42 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."

What do buyers say about Thorgills?

35 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."

What do landlords say about Thorgills?

76 reviews from landlords, rated 4.8 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."

What do tenants say about Thorgills?

174 reviews from tenants, rated 4.8 out of 5 on average. For example, Asli wrote: ""Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ..."

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.