5/5
sale
Thank you to Dannie with the help in my recent sale, with his prompt, courteous and very patient advice.

Trusted Agent profile
Verified
★★★★★
1,092 reviews across 5 offices and 3 platforms
Thorgills has five offices, in Brentford, Chiswick, Ealing, Hammersmith and Isleworth. Together they have 1,092 reviews on three platforms, rated 4.6 out of 5 overall.
742
Reviews on Google
All 5 offices
345
Reviews on View Agents
All 5 offices
5
Reviews on Trustpilot
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ...Read all 42 from sellers
My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ...Read all 35 from buyers
We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ...Read all 76 from landlords
"Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ...Read all 174 from tenants
Thorgills's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
sale
Thank you to Dannie with the help in my recent sale, with his prompt, courteous and very patient advice.
5/5
Sean Tully
Great management of our flat. From selecting trustworthy, professional tenants, to making sure the property was well maintained and rent was received on time. Always easy to contact, and would reply promptly.
5/5
Rate my agent
Valentino performed his selling techniques in an excellent manner. He supported my issues and did whatever it took to try and get the right property. Valentino never gave up on my search for the property that catered my requirements. As time nearly ran out he finally found the right property for me and also saved me a fair amount of money. I am very happy with the outcome and will definitely go back to Valentino if I ever need to in the future. Thank you so much for putting up with me.
5/5
Super efficient, timely and friendly - All that I could ask for!
Rating only, no written review.
5/5
Very helpful and professional
Danny was very friendly and professional in helping me find my first property. He lined up more properties every time and made the most of my time to show me a wide enough range of flats meeting my criteria. Not over the top either, he left me time and space to think.
5/5
House viewing and facilitation review
I wpuld like to recommend Thorgills, and Dannie Walton in particular, for his outstanding support and knowledge in our recent property viewing and offer process. Can strongly recommend this company to support you in this process.
5/5
First time buyer review
This is the first time having bought a house, and Dannie was superb throughout the presale process. By circumstance, decisions needed to be made quickly, and Dannie was always prompt in providing further information and support in order for us to come to a decision Highly recommend Dannie, and Thorgills in general for their support during this process. I look forward to a similar experience through the contractual process with Thorgills!
5/5
Daniel Fay - very professional
It has been an absolute pleasure in dealing with Daniel Fay whilst purchasing our flat. He has maintained his professionalism and remained very informative throughout the whole process. I have no reservations in recommending him further.
5/5
Excellent service, very helpful and responsive
We had a great experience finding, applying for and securing a short term rental agreement through Thorgills. Andy Glowacki was a pleasure to deal with, and very helpful and responsive to our needs. I would recommend Thorgillls and Andy in particular.
5/5
Property rent
I would definitely recommend Thorgills, particularly Leon, his attitude and commitment is great. He is very professional, helpful and great to deal with agent in all aspects of renting a property.
4/5
Lovely service Leon
Reliable, friendly, polite and he understands what the customer is searching for and he is always happy to help
5/5
Friendly & professional approach. Very helpful. Would definately recommend.
Rating only, no written review.
5/5
Dannie Walton review
Very professional experience. Would recommend dealing with this man.
5/5
Thorgills isleworth - letting Agent Valentino
Professional attitude, clear explanations, I would certainly recommend him if you want to rent a house or apartment.
4/5
Good work
Good work and helpful advice
5/5
Good service and competitive fees
Can't fault the guys at this branch at all. Kept me in the loop at all times, very professional when coming to do the valuation and knew my property would be in safe hands.
5/5
They understand what you looking for
Looking for your new space with all aspects that make you feel like home can be really difficult. When dealing with estate agents, many only care about your budget, instead of listening to what you're looking for in a home. After being let down by several letting agencies who promised "spacious, stunning, new, etc", but in reality they were different, we were lucky to receive a call from Tomek. He's very positive, and with him, everything was easy, and more importantly, he showed us properties that suited our criteria, helping us to find our new home. Tomek closed the deal very quickly after we made our offer and was always available to answer my questions. We're very happy and will soon be moving into our new home that we fell in love with as soon as we entered it. Thank you Tomek for your outstanding customer service! Nebo & Charlotte
5/5
Fantastic customer service!
Really enjoyed working with Tomek! He was energetic & knowledgeable, and exceeded our expectations. He took us to view flats in an area we hadn't originally considered, but because he understood what we were looking for, he led us to the ideal new home for us. Highly recommend him!
5/5
Helpful and professional
Dannie arranged a great many viewings, and always provided timely and constructive feedback. Thorgills certainly aim to provide a high level of service, and this has been our experience.
5/5
Best Customer Service
Thorgills is simply speaking the best. I have been working with other agents, potentially more 'famous' on the High Street, where agent turnover was so frequent that I ended up changing point of contact multiple times within the same year, or not knowing anymore who I should spek to. Thorgills feels like a family or a business partner, always welcoming you and your questions, and being very approachable. On the top of that, fees are maintained at a competitive level, making it a good balance between cost and quality.
4/5
Letting
I've been letting my flat over two years through Thorgills and in general I am happy with their service. When I have been treated unfairly by one of the Letting Managers I've submitted a complaint to the head office and got the issue sorted promptly. The property managers I've been assigned were quite young and to my opinion didn't have much experience but they are always professional and willing/motivated to help you with your queries.
5/5
Fantastic Service
Emma and the team kept me up to date with viewings on my property. Look forward to working with them again next year.
5/5
Very good and helpful
Rating only, no written review.
5/5
Excellent estate agent
Stayed open late so we could view a property and really helpful with all information! really helpful and informative and has been a great process so far!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Thorgills has 1,092 reviews across its five offices, rated 4.6 out of 5 overall: 742 on Google, 345 on View Agents, 5 on Trustpilot.
Brentford has the most, with 717 reviews rated 4.6 out of 5, followed by Chiswick with 179.
The five Thorgills offices, by town:
42 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."
35 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."
76 reviews from landlords, rated 4.8 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."
174 reviews from tenants, rated 4.8 out of 5 on average. For example, Asli wrote: ""Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ..."