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1,092 reviews across 5 offices and 3 platforms
Thorgills has five offices, in Brentford, Chiswick, Ealing, Hammersmith and Isleworth. Together they have 1,092 reviews on three platforms, rated 4.6 out of 5 overall.
742
Reviews on Google
All 5 offices
345
Reviews on View Agents
All 5 offices
5
Reviews on Trustpilot
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ...Read all 42 from sellers
My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ...Read all 35 from buyers
We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ...Read all 76 from landlords
"Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ...Read all 174 from tenants
Thorgills's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Dear Rahul Nigade, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleQuick respond and follow up
Hi Mike, thank you for your review! We're delighted you've had a good experience with us. We're fans of Sara's attentiveness and Natasha's attention to detail, you were certainly in capable hands. If there's anything else we can help you with please let us know. Thanks again!
5/5
GoogleI reccomend Louis King MARLA! π― β¦
Dear Ieva Bajorunaite Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Property Management
5/5
Google5 stars for Louis King! MVP!
Aidas BajorΕ«nas, thank you for your kind review; we are happy to pass along your comments to Louis.
5/5
GoogleDushali - amazing and very helpful! Gone above and beyond for us
Dear Jasmine Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLouis King the best agent...thank you for all your help and professionalism!
Dear Lenard Major Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Property Management
5/5
GoogleI would like to say my special thanks to Haffeeza for her hard work and responsibility.
Dear Seyit Ziya Mazhari Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Property Management
5/5
GoogleGood experience - Louis King Marla was very quick and efficient in answering my queries about the property.
Dear Larisa Ionescu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Property Management
1/5
GoogleVery bad experience like first time buyer . Be careful with the agents from this agency because they are not professionals ! Thank you .
Dear Irinel Buse, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleThis is for Louis King, our property manager. Great professionalism and always gets things done as soon as possible.
Hi Tayla Venter, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care! Property Management
1/5
GoogleOne of the worst agency Iβve ever deal with. They donβt care a bout customer after they take their money. They are always reachable when need you, after that they donβt respond.
Dear Sam R, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleLouis King has been great. He responds promptly to any queries I have and always has a solution!
Dear Camilla Neave, We are very happy we could provide you with a positive customer experience. Kind regards Property Management
5/5
GoogleI am so happy with their service, especially Louis king he always get back to me with same day with best solution.
Dear Huyda Albeshene Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Property Management
5/5
GoogleReally polite and always respond quickly. Louis has been so helpful in arranging our move and sorting out any problems we found!
Max Dickson, we are glad we could help! Thank you for your kind review; we are happy to pass along your comments to Louis Kind regards Property Management
5/5
GoogleGreat experience since viewing the flat and getting the keys to my apartment. Louis king always been very helpful and sort out if there was any problems.
Dear Jordi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI want to appreciate Louis King our Property Manager. He is very responsive, clear the concerns and problems within short time . Thanks for all your Support!!
Rachel Sonia, thanks for your praise and kind comments about Louis. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out! Kind regards Property Management
5/5
GoogleI had the pleasure of dealing with Louis King at Thorgills who has been very professional, super responsive and extremely efficient. I can highly recommend him!
Hi Zahra Shah, thank you so much for your positive comments about Louis. Until the next time take care!
5/5
GoogleExperience with Louis having him manage my properties for multiple years, has been absolutely exceptional. Always prompt and very helpful.
Dear Sara Hemmings Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJust wanted to say a massive thank you to Louis King in the Brentford office who is the best property manager you could wish for! Nothing is ever an issue and he gets things done straightaway. A true trailblazer!
Peter Yates, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind regards Property Management
5/5
GoogleI have been renting with GG for more than 2 years now & very happy with the promptness in support. I would thank & appreciate Louis King for managing any questions/concerns I have with the property!
Kalyani Patil, thank you for your kind review; we are happy to pass along your comments to Louis! Thank you so much again for your feedback! We hope you have a great day! Property Management
5/5
GoogleLouis King has been very attentive as a project manager. Answering emails quickly and chasing up issues raised. Everything you'd want out of an estate agent.
Hi Samy Narrainen, thank you so much for your positive comments about Louis. Thank you so much again for your feedback! We hope you have a great day! Kind regards Property Management
5/5
GoogleLots of people say renting out a property is difficult - not with Louis King as your property manager! Professional, efficient, and friendly, I'd highly recommend asking for him to be your property manager if renting through GG. Thank you Louis!
Priya Pankhania, we're happy you found our staff to be so supportive. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out! Kind regards Property Management
5/5
GoogleLouis King is one of the best property managers Iβve ever dealt with and Iβve dealt with quite a few in my time. He is efficient, a brilliant communicator and nothing is ever too much of an ask for him.
Daniel Madden, thanks for your praise and kind comments about Louis King Kind regards Property Management
5/5
GoogleWe started our renting process last year with Thorgills and ended at Gibbs Gillespi. For last 14 months Loui has been a constant support, he is always helpful and responds to every query (even the petty one's) quickly. Renting through Gibbs has been a pleasurable experience because of Loui.
Suprita Naik, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case with Louis. If you have further needs or questions, please reach out! Kind regards Property Management
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Thorgills has 1,092 reviews across its five offices, rated 4.6 out of 5 overall: 742 on Google, 345 on View Agents, 5 on Trustpilot.
Brentford has the most, with 717 reviews rated 4.6 out of 5, followed by Chiswick with 179.
The five Thorgills offices, by town:
42 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."
35 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."
76 reviews from landlords, rated 4.8 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."
174 reviews from tenants, rated 4.8 out of 5 on average. For example, Asli wrote: ""Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ..."
