Trusted Agent profile
Verified
β β β β β
1,092 reviews across 5 offices and 3 platforms
Thorgills has five offices, in Brentford, Chiswick, Ealing, Hammersmith and Isleworth. Together they have 1,092 reviews on three platforms, rated 4.6 out of 5 overall.
742
Reviews on Google
All 5 offices
345
Reviews on View Agents
All 5 offices
5
Reviews on Trustpilot
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ...Read all 42 from sellers
My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ...Read all 35 from buyers
We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ...Read all 76 from landlords
"Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ...Read all 174 from tenants
Thorgills's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleIβve had an overall positive experience with Gibbs - particularly my property manager Louis has always been very prompt and efficient if Iβve ever had any issues. Thank you!
Anna Merrick, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind regards Property Management
5/5
GoogleGibbs Gillespie was known as Thorgills back then but regardless of its name change, my family and I are very happy with the outstanding service provided by Louis King. He has been very approachable from the beginning to the (approaching) end. His patience with our queries is commendable. I cannot recommend Gibbs Gillespie (and Louis!) to the community if you're looking for somewhere to let or to buy. π
Hi Kathleen Ruthnel Denoman, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind regards Property Management
5/5
GoogleIt has been more than a year since Louis King was our property manager. We appreciated his prompt response and his effort to resolve our problem. Also, he was always on top of everything and kept us informed. He handled everything with professionalism and made the process as smooth as possible. Our sincere gratitude goes out to him for everything he has done.
Sung Yi Wong, thanks for your praise and kind comments about our team and Louis. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind regards Property Management
5/5
GoogleLouis is really the best Property Manager we've ever dealt with. He's aware of all ongoing issues, really cares about you and deals with anything that comes up in a super quick and direct manner. We are very glad of having him!
Xavier Catafal Luaces, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Kind regards Property Management
5/5
GoogleI started with Thorgills and had the best team when I started renting out my property. Was so pleased when carrying on with Gibbs to find that I could still liaise with Mr Louis King to manage my property! Friendly, professional, sharp, quick responsive and practical: that's what to expect from the best! Nothing is too much of a problem when you are in good hands. Thank you Louis for your help in all issues,big and small!
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case If you have further needs or questions, please reach out! Kind regards, Property Management
5/5
GoogleAmazing service, Dushali helped me from start to finish. He explained it to me in detail and helped me every step of the way. I highly recommend it.
Dear Xoch Hdez, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleA big thanks to our property manager - Louis for his help (always getting immediate responses!) and professionalism in the past few months.
Dear Jola, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Neil Peters, Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Brentford. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleChristine we canβt thank you enough for helping us in our journey. Shoyab, Rayan and Vito thank you. Best sales team in Brentford
Dear Behnaz Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleKaram did a great job at finding a new tenant for me, at super short notice. Couldnβt have been happier with the service and communication I received.
Dear Lois Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would like to thank Dushali from Brentford office for all her kind assistance in sorting out the new tenant for us. I praise her communication skills, responsiveness and expert advice. It is always a pleasure dealing with Dushali.
Dear Elena Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Ben Phibbs, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Sarah Johnson, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleRating only, no written review.
Dear Nadia K. London, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Ka Kei Fan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleRating only, no written review.
Dear, Umm Sereen Algeria! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Dear, Maya Lodhi! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Jakub, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleTop service from Hafeeza
Dear Dalia Shaker, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
5/5
GoogleNice and friendly people are working here. Always helpful and understanding.
Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service, efficient and professional. Staff are very polite, helpful and responsive.
Dear Callum Hind, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAmazing staff very helpful especially Louis King just an all round brilliant chap!
Hi Wardhere Adan! We're so happy we were able to help you out! We agree Louis is brilliant! Kind regards Property Management
5/5
GoogleGreat service. Great team with good contacts to create a smooth sale.
Dear Gary, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHaffeeza has been a pleasure to have as a Property Manager!
Dear Martha, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Thorgills has 1,092 reviews across its five offices, rated 4.6 out of 5 overall: 742 on Google, 345 on View Agents, 5 on Trustpilot.
Brentford has the most, with 717 reviews rated 4.6 out of 5, followed by Chiswick with 179.
The five Thorgills offices, by town:
42 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."
35 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."
76 reviews from landlords, rated 4.8 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."
174 reviews from tenants, rated 4.8 out of 5 on average. For example, Asli wrote: ""Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ..."
