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★★★★★
1,092 reviews across 5 offices and 3 platforms
Thorgills has 1,092 reviews across five offices (Brentford, Chiswick, Ealing, Hammersmith and Isleworth) and three platforms, rated 4.6 out of 5 overall. Thorgills has the most, 717. Checked 9 October 2026.
742
Reviews on Google
All 5 offices
345
Reviews on View Agents
All 5 offices
5
Reviews on Trustpilot
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ...Read all 42 from sellers
My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ...Read all 35 from buyers
We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ...Read all 76 from landlords
"Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ...Read all 174 from tenants
Thorgills's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleDushali has been absolutely amazing with our move! So helpful, so approachable and we're really grateful for her support during what can be a stressful time.
Dear Dana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDushali Joshi was amazing in every way possible! She really made my move into my new place seamless, even though there were alot of complications because I just moved to the country from abroad, she went above and beyond to find solutions for me to ensure that I got the property I wanted. I am really happy with the level of service at Gibbs Gelespie Brentford and would highly recommend them to anyone looking for a place around the borough.
Dear Abdulaziz Goni Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear, Abraham Oommen! Thanks for the great review! All the best, Customer Care Team
1/5
GoogleVery poor customer support,especially during check out and end of tenency.
Dear Thulasi T, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleThank you for your service & support. Your management team is very friendly & helpful and I’m so happy to have your service.
Sahereh, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Property Management
1/5
GoogleI've called 3 times requesting the removal of signage, it's still up 2 weeks later after being up for months on end. Signage is banned here and it's also on a highway road. I'll be informing all the relevant authorities if it's not removed by the end of the day (8/3). The manager Dan said it would be gone by Wednesday 6th at the latest, still a whole week overdue. And if you damage the fence, expect a bill for it. EDIT: What is the point of your response? Just take down the sign.
Dear A Dee, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
1/5
GoogleI've called 3 times requesting the removal of signage, it's still up 2 weeks later after being up for months on end. Signage is banned here and it's also on a highway road. I'll be informing all the relevant authorities if it's not removed by the end of the day (8/3). The manager Dan said it would be gone by Wednesday 6th at the latest, still a whole week overdue. And if you damage the fence, expect a bill for it. EDIT: What is the point of your response? Just take down the sign.
Dear A Dee, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleHaving a single point of contact with Abbie makes the management of my property so much smoother. She is my go-to person for all my landlord needs - thanks Abbie!
We appreciate your positive review about your recent experience with us! We're so happy we were able to help you out!
5/5
GoogleMy property manager is Abbie and I am so pleased about how efficient she is with contacting us and keeping us up to date on ongoing matters. She is so kind and is always willing to help.
India Steward, thank you for your kind review; we are happy to pass along your comments to Abbie If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
1/5
GoogleAppalling! Mismanaged the tenancy twice in a row incurring loss of 20+k due to poor referencing and selection of tenant, poor follow up of defaulting rental payments, never visited the property even once despite the continued non payment of rent for more than a year. I shall not recommend this company to anyone. We are in the process of taking g legal action.
Dear Snehalatha Boggavarapu, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleOur experience with our property manager Abbie Lomo Dash has been great, she is very proactive, responds timely and always does her best efforts to support.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleDushali was great to me - She was always proactive and helpful by chasing up on things. She has real empathy and understanding, this helped me in this difficult process to feel reassured and put my trust in her to help me. Thanks Dushali :)
Dear Elisha Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWhere do I begin.. I have always liaised directly with Abbie Lomo-Dash for any queries or concerns. Abbie has been always very friendly, warm and professional from the phone calls to any emails. I have always been so impressed. Thank you Abbie for all your help this last year!
Dear A' Carolina Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWhere do I begin.. I have always liaised directly with Abbie Lomo-Dash for any queries or concerns. Abbie has been always very friendly, warm and professional from the phone calls to any emails. I have always been so impressed. Thank you Abbie for all your help this last year!
Dear A' Carolina Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExceptional service, always attentive when needed and ready to help. A real pleasure as a tenant to work with Louis King.
Dear Arturo Ortega Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLouis has been an excellent property manager. He manages our queries quickly and efficiently.
Dear M G Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWhere do I begin.. I have always liaised directly with Abbie Lomo-Dash for any queries or concerns. Abbie has been always very friendly, warm and professional from the phone calls to any emails. I have always been so impressed. Thank you Abbie for all your help this last year!
Dear A' Carolina Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI was very happy to hear that our property manager, Abbie Lomo-Dash, had returned from her maternity leave. She has been our favorite manager because she is easy to contact, pro-active and always comes up with sensible solutions. I have enjoyed working with her because I felt I could trust her to advise us honestly and professionally.
Dear Kasia Riding Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleRating only, no written review.
Dear Waad Study, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleVery helpful and modest folks. Helped me rent my first home in UK with ease of process. Thanks a lot Louis King and Haffiza for everything so far.
Dear Dhanya Sridharan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleOne of the best estate agents as for the past 4 years we never had any problems with them. All the property queries were solve promptly as we had the best property manger Louis King. Much appreciated for all the support and help
Muriel R, we are glad we could help! We appreciate your positive review about your recent experience with us and Louis!
5/5
GoogleDealing with property managers can sometimes be a hassle but that is far from the truth when you have the pleasure of dealing with Louis King. It is not without reason the majority of 5 star reviews were left because of his exceptional and above-and-beyond attitude and commitment to delivering nothing short of perfection. Thank you Louis King, you are a diamond in the rough!
Dear Vito Szoma Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleI've been dealing with Louis King and Abbie Lomo-Dash, and both are doing an excellent job in tenant-landlord communication and management, following up with outstanding issues and keeping me updated on the progress. Earlier this year, there were issues with holiday cover, but this is no longer an issue, as I have been receiving Out-Office notices when they are on holiday. This helps set my expectation on when to expect a response, usually only a short time after they return from leave.
Dear Dion Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleQuite understanding and multilingual realtors. I think it is one of the few agencies that will be able to effectively carry out work related to real estate issues.
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Thorgills has 1,092 reviews across its five offices, rated 4.6 out of 5 overall: 742 on Google, 345 on View Agents, 5 on Trustpilot. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Thorgills has the most, with 717 reviews rated 4.6 out of 5, followed by Thorgills with 179.
Thorgills, 44 High Street TW8 0BB; Thorgills, 13-15 Turnham Green Terrace W4 1RG; Thorgills, 27 St Marys Road W5 5PR; Thorgills, 88-90 Fulham Palace Road W6 9PL; Thorgills, 44 High Street TW8 0BB.
42 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."
35 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."
76 reviews from landlords, rated 4.8 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."
174 reviews from tenants, rated 4.8 out of 5 on average. For example, Asli wrote: ""Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.