4/5
GoogleRating only, no written review.
Trusted Agent profile · Devon, Somerset and Dorset
Verified
Stags reviews in Exeter, Totnes, Honiton and 14 more
★★★★★
1,374 reviews across 17 offices and 1 platform
Stags has 17 offices, in Exeter, Totnes, Honiton, Tiverton, Torquay, Taunton, Barnstaple, Wellington, Bridport, Bideford, Okehampton, Dartmouth, Kingsbridge, Plymouth, Dulverton, South Molton and Yeovil (Devon, Somerset and Dorset). Together they have 1,374 reviews on 1 platform, rated 4.6 out of 5 overall.
1,374
Reviews on Google
All 17 offices
Our offices
Stags's 17 offices, most reviewed first. Each has its own page.
- Stags Exeter21 Southernhay West, EX1 1PR242 reviews · 242 on Google (4.7)17 in the last 90 days
- Stags TotnesThe Granary Coronation Road, TQ9 5GN159 reviews · 159 on Google (4.5)2 in the last 90 days
- Stags Honiton66 High Street, EX14 1PS125 reviews · 125 on Google (4.2)3 in the last 90 days
- Stags Tiverton19 Bampton Street, EX16 6AA113 reviews · 113 on Google (4.5)3 in the last 90 days
- Stags Torquay6 Vaughan Parade, TQ2 5EG109 reviews · 109 on Google (4.6)0 in the last 90 days
- Stags Taunton5 Hammet Street, TA1 1RZ95 reviews · 95 on Google (4.1)1 in the last 90 days
- Stags Barnstaple30 Boutport Street, EX31 1RP81 reviews · 81 on Google (4.5)2 in the last 90 days
- Stags Wellington7 High Street, TA21 8QT63 reviews · 63 on Google (4.8)1 in the last 90 days
- Stags Bridport29 South Street, DT6 3NR62 reviews · 62 on Google (4.3)4 in the last 90 days
- Stags Bideford4 The Quay, EX39 2HW59 reviews · 59 on Google (4.7)1 in the last 90 days
- Stags Okehampton11 Charter Place, EX20 1HN56 reviews · 56 on Google (4.9)2 in the last 90 days
- Stags Dartmouth9 Duke Street, TQ6 9PY54 reviews · 54 on Google (4.2)0 in the last 90 days
- Stags Kingsbridge83 Fore Street, TQ7 1AB35 reviews · 35 on Google (4.9)0 in the last 90 days
- Stags Plymouth34-36 North Hill, PL4 8ET31 reviews · 31 on Google (4.8)0 in the last 90 days
- Stags Dulverton13 Fore Street, TA22 9EX30 reviews · 30 on Google (4.8)0 in the last 90 days
- Stags South Molton29 The Square, EX36 3AQ30 reviews · 30 on Google (4.7)2 in the last 90 days
- Stags Yeovil4-6 Park Road, BA20 1DZ30 reviews · 30 on Google (4.8)0 in the last 90 days
Latest reviews from every Stags office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleRating only, no written review.
5/5
GoogleGreat service, friendly staff kept me well informed, and sold my house. ' Nuff said!
Agent replied
Dear Mr Wright, it was good fun acting for you and we very much hope to be able to do some more business with you in the future. James Baker
1/5
GoogleIgnorant, rude staff. I have been messed about as a prospective tenant with Stags for over 3 years. They have allegedly added me to their mailing list although I have never received one mailing with suitable properties. I have queried this with them by email, over the telephone and in person over 10 times and have been constantly assured that they will contact me as soon as a suitable property becomes available. Last week after chasing them for the millionth time they emailed me to say they cannot recommend me as a tenant. I responded to ask why, they ignored me. I responded again to ask them to elaborate or provide reasons, they did to respond. I emailed them to ask for their formal complaints procedure as I believe they are discriminating against me on several grounds, they have not responded. Breaking every ARLA and NAEA rule in the book. I shall be taking this further.
1/5
GoogleAn extremely upsetting experience .. I felt pushed and even when I explained I did not want to go into a bidding war they used me to push up the price for the vendor. I know they support the vendor but it just felt all wrong and one of their female staff was so rude to me twice. I know they represent the vendor but as a buyer you want to be treated with respect and feel that you are of value thats not the case at this office. Beware they don't care about the buyer only the vendor!!! SAD
Agent replied
I have recently joined to manage the Totnes office and would love the opportunity of discussing your experience. We are sorry that you missed out on the property you were bidding for and we have looked into how we communicate with our potential buyers in these competitive situations. We are confident that this will not happen again. James Baker
5/5
GoogleWe found Stags to be highly professional and we were most impressed with the effort they put in to selling our house, which was achieved in line with our expectations. Highly recommended as the best Estate Agent in Totnes.
Agent replied
Thank you for leaving us a review. We try very hard to make sure each client receives the highest possible service. We are thrilled to have been thought of as the best Estate Agent in Totnes. James Baker
5/5
GoogleGreat estate agents
5/5
GoogleI found Stags Totnes to be most helpful and professional throughout my whole dealings with them and would recommend their services.
5/5
GoogleGreat friendly and professional service. I would highly recommend to any potential buyer or seller within the South Hams area.
1/5
GoogleSHOCKINGLY POOR EXPERIENCE We agreed a cash purchase of a property in South Devon and agreed to exchange within 3 weeks if the agent stopped marketing the property. 8 days later we arrived at the property to find that the 'For Sale' board was still up and the property was still being marketed on Rightmove and the agents own website despite having emailed and asking them to remove it. When we phoned and spoke to Linda, she screamed at us over the phone and said that 'she doubted we had the funds to complete the transaction'. We spoke to the manager James whilst we could hear Linda wailing in the background of the call, he made no apology nor did he attempt to get the board taken down. Instead the vendor had to ask a neighbour to remove the board and called 3 times to the agent to tell them to remove it from their website. There is something very unhelpful, rude and suspicious about an agent that behaves in this way: they are either extremely disorganised and incompetent or just a bunch of cowboys. We exchanged in 3 weeks as we had said we would despite the agent's unhelpfulness - we liaised directly with the owner throughout the course of the transaction and things went very smoothly. It is a great shame as we have a long standing and good relationship with Stags in Honiton and Bridport and feel that we are unlikely to use them again.
Agent replied
Dear Mr Camillin, Thank you for your review. We are sorry to hear of your dissatisfaction with our service and apologise for the delay in placing the ‘under offer’ slip on the board. We did make contact with you on the day to resolve this as soon as possible. We also removed the property from the website completely and cancelled any further viewings as requested. If you would like to discuss this matter further please do not hesitate to contact the office.
5/5
GoogleA fantastic company who I would be happy to refer to anyone I know. Stags Totnes has a very professional team of individuals who have a wealth of knowledge of the real estate industry as long as providing excellent customer service. I hope to deal with them again in the future.
5/5
GoogleSuperb service. As an applicant from out of the area, it was imperative I didn't waste any time travelling down to the west country viewing inappropriate properties. The advice and knowledge given by the Totnes staff relating to the properties they were selling was second to none. Wouldn't hesitate to recommend.
5/5
GoogleI am very happy with the service we received from Stags Totnes when selling our house recently. James and everyone we dealt with, Linda, Louie, Robin, Amy and Imogen, were extremely professional, friendly and hardworking. Feedback from viewings was always timely and helpful. Would highly recommend.
1/5
Googlelast few times ive called stags they've been pretty snotty and unhelpful. they've said they'll let me know about suitable properties in our area but they so far have never contacted me.
Agent replied
Dear Anna, We are disappointed to see your comments as we review all newly registered applicants on a daily basis. Please do get in touch as we would like to be able to review the profile we have for you to ensure it is correct, i.e email address, buying criteria and that we have obtained the correct permissions to email you suitable property in line with GDPR regulations. Thank you, James Baker
5/5
GoogleJames Baker and his team at Stags Totnes have sold several properties for us in the past 18 months. Always professional and very easy to deal with they did a great job of negotiating each of the sales and then following them through to completion, despite very lengthy legals!
5/5
Googlei had no hesitation in instructing Stags Totnes office, well knowing their reputation. My confidence was not misplaced and once a buyer had been found the sale process was expertly overseen by Hilary Hook. Thanks for the excellent service.
5/5
GoogleVery professional and yet friendly team, Just what you need from an Estate Agent
5/5
GoogleThis was a prolonged transaction on account of the fact that a number of other sales were dependant on it and each sale has its own complications. The staff of Stags were always helpful and patient as the sale proceeded. The outcome was a case of patience rewarded!
5/5
GoogleThanks to Matt and the team for dealing with our purchase in such a personable and professional manner.
Agent replied
Dear Katharine, Thank you for your kind review, we work hard to provide a level of service that we can be proud of and one we would like to receive ourselves- it has been a pleasure to work with you. We wish you all the very best for the future, The team at Stags Totnes
5/5
GoogleA great service from Stags, from my initial meeting with James to Hilary keeping me in the loop at every step the service was faultless. they also sold my property within a week which helps!
Agent replied
Thank you Mike, always nice to be able to agree a sale so quickly. Best Wishes, The team at Stags Totnes
5/5
GoogleI was very happy with the service that we received from Stags, in the quick and efficient sale of my father’s property. The staff were friendly and communicated very effectively. Hilary Hook who handled our sale, acted in a very professional way, ensuring that we got a good price for the property. All details of viewing's, progress of the sale, were quickly and clearly communicated. I would highly recommend Stags.
5/5
GooglePhenomenal service from the team. I bought a house with Stags. Lauren Anthony dealt with my case, so she was the main one I communicated with (although I'm sure there were others helping behind the scenes.) She made a very stressful thing as stress free as possible. My conveyancers were rubbish but she made no issue of chasing up and making sure everything was sorted. Couldn't have asked for anything better!
5/5
GoogleIt is difficult to describe the absolutely first-class services given by Lauren Anthony through the entire process of reviewing a property, confirmation that our offer was accepted, and eventually completion of the sale. Bravo!
5/5
GoogleThe Lettings team in Dartmouth could not possibly do any more to help and support us - for the last couple of years they have gone over and above our expectations in terms of assistance we would expect to receive - cannot rate them highly …
Agent replied
Dear Susie, Thank you for your very kind review, it’s a pleasure dealing with you and thank you for always being so understanding and helpful. Best Wishes, Stags team Dartmouth
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Stags
How many reviews does Stags have?
Stags has 1,374 reviews across its 17 offices, rated 4.6 out of 5 overall: 1,374 on Google.
Which Stags office has the most reviews?
Exeter has the most, with 242 reviews rated 4.7 out of 5, followed by Totnes with 159.
Where are the Stags offices?
The 17 Stags offices, by town:
- Barnstaple: 30 Boutport Street, Barnstaple, Devon, EX31 1RP
- Bideford: 4 The Quay, Bideford, Devon, EX39 2HW
- Bridport: 29 South Street, Bridport, Dorset, DT6 3NR
- Dartmouth: 9 Duke Street, Dartmouth, Devon, TQ6 9PY
- Dulverton: 13 Fore Street, Dulverton, Somerset, TA22 9EX
- Exeter: 21 Southernhay West, Exeter, Devon, EX1 1PR
- Honiton: 66 High Street, Honiton, Devon, EX14 1PS
- Kingsbridge: 83 Fore Street, Kingsbridge, Devon, TQ7 1AB
- Okehampton: 11 Charter Place, Okehampton, Devon, EX20 1HN
- Plymouth: 34-36 North Hill, Plymouth, Devon, PL4 8ET
- South Molton: 29 The Square, South Molton, Devon, EX36 3AQ
- Taunton: 5 Hammet Street, Taunton, Somerset, TA1 1RZ
- Tiverton: 19 Bampton Street, Tiverton, Devon, EX16 6AA
- Torquay: 6 Vaughan Parade, Torquay, Devon, TQ2 5EG
- Totnes: The Granary Coronation Road, Totnes, Devon, TQ9 5GN
- Wellington: 7 High Street, Wellington, Somerset, TA21 8QT
- Yeovil: 4-6 Park Road, Yeovil, Somerset, BA20 1DZ
