Trusted Agent profile · West Yorkshire

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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more

4.6

★★★★★ Excellent

2,307 reviews across 9 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,210

Reviews on Google

All 9 offices

The Trusted Agent logo

4.9 / 5

97

Reviews on The Trusted Agent

All 9 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers39 reviews

4.8 / 5 I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Glenn, 28 June 2016Read all 39 from sellers

Buyers26 reviews

4.9 / 5 It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Leanne, 10 February 2017Read all 26 from buyers

Landlords15 reviews

5.0 / 5 I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...MATYEN, 8 March 2016Read all 15 from landlords

Tenants4 reviews

5.0 / 5 There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...A customer, 22 April 2015Read all 4 from tenants

Our offices

Robert Watts's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Robert Watts office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

CDani-elle99 · 25 August 2018 · Robert Watts Kirklees

1/5

Google

Dont know why my previous review was removed! Rented my first property via Robert Watts. On the day of moving in the bath caused a huge water leak which ruined the hallway! to the day I moved out it had never been sorted and the damage was all still there. Had countless water leaks at the property from different windows etc and had bad mould. They couldn't care less. The house was practically falling to bits when I said I would be considering to hold the rent until the issues were resolved I was issued with my paperwork telling me to move out of the property within 3 months as "the owner of the property is wanting to sell" Surprise surprise the property was back on the market within weeks of me moving! Absolute joke and should be illegal to keep properties in that state then evict someone afterwards when you should fix it! Deposit was spanked for every little thing they could find. Tried charging me to replace a blind that was damaged from one of the several water leaks, The cheek! The second property I moved in via Robert Watts wasn't too bad but again, When issues arise they couldn't care less. All for the landlord, couldn't care less about the tenant as long as they are getting there cut!

Notorious · 25 August 2018 · Robert Watts Kirklees

1/5

Google

Don’t take orders from vendors

Richard · 31 July 2018 · Robert Watts Idle

5/5

Google

Me and dean brought a house from robert watts. The lady called Mel who been great and helpful from the start

Emma · 17 June 2018 · Robert Watts Estate Agents

5/5

The Trusted Agent
Buyer

Outstanding

We were recently involved in a very, very drawn out sale/purchase and ended up being clients of Robert Watts for 5 months. Despite selling our house in just a week our sellers dragged things out to ridiculous extremes. Throughout the stress and frustration Robert Watts were brilliantly supportive and provided great advice. The staff were patient (despite having to deal with very difficult sellers!), knowledgeable and friendly.....I'm convinced we wouldn't have lasted the distance without them but now we have our dream house and are completely grateful. I'd recommend this company to anyone.

James · 1 March 2018 · Robert Watts Birkenshaw

5/5

Google

Thanks to Lucy, Julie and others in helping to sell our property. 5*.

Bryan · 9 February 2018 · Robert Watts Bradford (21 Highfield Road)

Agent replied

Many thanks for your kind review from all at Watts.

1/5

Google

Staff on phone rude and abrupt...re viewings could do with some customer service skills..very unprofessional !

Angela · 9 February 2018 · Robert Watts Bradford (21 Highfield Road)

1/5

Google

I feel like from the moment my property went on the market I was forgotten about. It's not the most amazing property but 4 viewings in 6 months is very poor especially when other properties the same are being sold around it. I don't feel like anyone in the office is even interested and I've ended up finding my own buyer which is good because they have done nothing to earn their fee.

The · 9 February 2018 · Robert Watts Bradford (21 Highfield Road)

Agent replied

We are sorry to hear this and obviously this was not our intention. If we don't sell we don't receive a fee so it's in everyone's interest. Is there anything else we can do at this stage?

5/5

The Trusted Agent

Great agent

Hi Kate, I just wanted to give you some feedback on my experiences with your team in Cleckheaton, especially Hilary Darling. 3 years ago I bought a house to let out, then 1 year ago I rented a flat to work up here midweek when we moved our family home down south to Peterborough. Hilary has been brilliant in sorting out issues when my tenant started to give me difficulties by not paying the rent, then subsequently leaving the house with damage. She has always been there to call upon and always followed up with great communication and advice then tough action when needed, she is a credit to your team! My circumstances have now changed, so I am living in the house I bought up here, not renting anymore, but I wanted to give you some feedback that I would recommend your team to anyone letting or renting in the future. Thanks again, to your team for the last 3 years! Steve

Steve · 29 January 2018 · Robert Watts Cleckheaton (Churchill House)

5/5

The Trusted Agent
Tenant

Super helpful staff!

The team at Robert Watts in Cleckheaton were so helpful when I moved into my property recently. They could not have done enough for me. Having always owned historically, moving to rented was quite daunting and I had no idea what to expect. They helped me with the application forms, make my move really smooth and even recommended a removal company to help with my furniture. Would highly recommend this agency.

JD · 11 January 2018 · Robert Watts Cleckheaton (Lion Chambers)

5/5

The Trusted Agent

An agent that does things properly!

Having been involved in helping a couple of my staff recently in renting properties through agents in Yorkshire, I have quickly realised that there is a massive quality and competence difference between agents. Some claim to be qualified and cost effective, but as I have recently found, some have no clue about Tenancy Law or even how to treat a tenant fairly. One company that I cannot praise enough though is Robert Watts. They are not only qualified and registered with the appropriate schemes but they treat both the tenant and landlord as individuals. How do I know this? I used to Manage one of their branches and know just how professional they are. I only realised how important this was when I found how incompetent and Ill-knowledgeable some other agents are. My views are impartial, as my days with Robert Watts are behind me. But take it from me, if you are a landlord who needs the peace of mind......use RW, and if you’re a tenant who doesn’t want to be ripped off or made feel second class...again use RW.

Paul · 18 December 2017 · Robert Watts Cleckheaton (Lion Chambers)

5/5

The Trusted Agent
Landlord

Excellent service from this professional team

From the very first call with Kate Watts I knew that this was going to be a great relationship. Up until then, we had had some terrible dealings with other agents and Kate just gave us so much confidence, it was such a relief. Kate and her team just made everything so easy for us. Thank you very much.

Gillian · 12 December 2017 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied · 13 December 2017

I has been our pleasure, we have thoroughly enjoyed working with you and thank you so much for your kind words. I am very proud of my team and all their hardwork. Thank you once again. Warm Regards Kate

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The nine Robert Watts offices, by town:

What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent.

Want Robert Watts to help?

Send Robert Watts a message.

What do you need help with?

Robert Watts will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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