Trusted Agent profile · West Yorkshire

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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more

4.6

★★★★★ Excellent

2,307 reviews across 9 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,210

Reviews on Google

All 9 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robert Watts's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Robert Watts office

Newest first, from every platform, with the office each review is about. First names only.

5/5

The Trusted Agent
Tenant

Couldn't ask for better!!

Amazing estate agents who move mountains to ensure you get the right property. Gill and Robin are an assert to the company and have helped us so much over the last 18 month's. We wouldn't deal with anyone other than Robert Watts

Mandy · 22 November 2017 · Robert Watts Idle

Agent replied · 23 November 2017

Thank you Mandy for your lovely comment. We are just glad you have found a lovely new property and you have settled in. Regards Gill

5/5

Google

Me and dean brought a house from robert watts. The lady called Mel who been great and helpful from the start

Emma · 6 November 2017 · Robert Watts Kirklees

5/5

Google

Good customer service. Good communication between customers. Easy to deal with.

Fiona · 29 October 2017 · Robert Watts Kirklees

5/5

The Trusted Agent
Seller

Great service and good value for money!

Very professional and communication was spot on, keeping me up to date every step of the way. I couldn't ask for more and Tabby was absolutely fantastic, would highly recommend!

Hannah · 2 October 2017 · Robert Watts Birkenshaw

5/5

Google

Good customer service. Good communication between customers. Easy to deal with.

Fiona · 29 September 2017 · Robert Watts Kirklees

5/5

Google

Rating only, no written review.

Fiza · 16 September 2017 · Robert Watts Wibsey

1/5

Google

When I rang enquiring about a property I was told all the info was on the website!!!! rude

Dave · 16 September 2017 · Robert Watts Wibsey

Agent replied

We are sorry for your poor experience. This is obviously not our intention but which office did you ring?

1/5

Google

disgusting service think the wibsey office needs a good clear out of staff either that or Robert himself should be discipline his staff and teach them how to speak to customers

Richard · 16 September 2017 · Robert Watts Wibsey

Agent replied

We are sorry you had such a poor experience. Were you dealing with Sales or Lettings?

5/5

Google

Robert Watts delivered an outstanding experience for us. We were nervous about selling my wifes old house which had been an investment property for the last 8 years. We don't live locally and just didn't have the knowledge of the area to get things done or the ability to show people round. Julie & Lucy put us at our ease and were absolutely incredible - they really helped us see where our house was strong, and how we could add a bit of value easily. They even helped with introducing us to reliable, cost effective and good trades people. Their professionalism, proactive approach & outstanding knowledge of the local market is an example not just to other estate agents - but to any professional who believes themselves to be an expert. They understand the market, have a balanced view between vendor and purchaser and a total can-do attitude. Nothing was ever too much trouble - and the service level exceeded expectations at all times. Just in case you're not sure how good they are, we went from a live listing on the 25th of January - to completion on the 28th of April. This wasn't luck, or a cheap house - this was dedication, salesmanship & a desire to work with us to get the property sold to our timescales. Don't tell her, because she'll get a big head - but Julie is one of the best people I've dealt with at any company, ever. Kudos. Thanks all, James & Kellie

James · 16 September 2017 · Robert Watts Wibsey

Agent replied

Wow what a great review and we really appreciate your time to post it. We're glad everything went smoothly and you had s great sale. We'll let the team know and try and keep Julie's ego in check.

1/5

Google

Booked a viewing for 4:45 for an apartment in Bradford. Was there from 4:40 and waited until 5:15 as nobody showed up. Apparently when I called, someone was waiting there from 4:45 and left at 4:50, no phone call to let me know this was the case as apparently it isn't normal practice to confirm a viewing. Absolute time waste, the estate agent clearly never showed up.

Gareth · 16 September 2017 · Robert Watts Wibsey

5/5

The Trusted Agent
Seller

Fantastic service from all at Robert Watts

The team were very professional, realistic and proactive which (as I work in the conveyancing industry) is very refreshing and evident when I had to switch estate agents to sell my property. The service was equivalent to day and night. Tabby in particular was exceptional. Cannot recommend these guys enough! Many thanks to you all, you're superstars! Bx

Rebecca · 2 September 2017 · Robert Watts Birkenshaw

1/5

Google

Rating only, no written review.

Gillian · 25 August 2017 · Robert Watts Kirklees

5/5

The Trusted Agent
Seller

Sale of property

They were very professional with great communication throughout the sale of my property.

Grahame · 21 July 2017 · Robert Watts Birkenshaw

Agent replied · 16 August 2017

Many thanks for your kind review. Glad everything went well.

5/5

The Trusted Agent
Buyer

Informative and supportive

Kept us informed and helped whenever they could. Special mention to Tabby for her help.

Mary · 12 July 2017 · Robert Watts Birkenshaw

5/5

The Trusted Agent
Buyer

Tabby was fantastic

This was my first house purchase as a single buyer and the agent I dealt with was very helpful. Tabby explained everything to me and constantly kept me informed of the progress of both my purchase and the sellers progress. In my opinion she went above and beyond with her service and I am very grateful for all her efforts. My daughter and I are now very happy in our new home.

Tina · 9 July 2017 · Robert Watts Birkenshaw

Agent replied · 16 August 2017

Many thanks for your kind words. We are so happy you thought Tabby was on the ball.

5/5

The Trusted Agent
Seller

excellent service from Robert Watts, Birkenshaw

We had excellent service from beginning of the house being put on the market until completion of the sale of our property. We were kept informed of progress every week and given feedback after all viewings.. Special thanks to John and Tabby.

Michael · 6 July 2017 · Robert Watts Birkenshaw

5/5

Google

Robert Watts delivered an outstanding experience for us. We were nervous about selling my wifes old house which had been an investment property for the last 8 years. We don't live locally and just didn't have the knowledge of the area to get things done or the ability to show people round. Julie & Lucy put us at our ease and were absolutely incredible - they really helped us see where our house was strong, and how we could add a bit of value easily. They even helped with introducing us to reliable, cost effective and good trades people. Their professionalism, proactive approach & outstanding knowledge of the local market is an example not just to other estate agents - but to any professional who believes themselves to be an expert. They understand the market, have a balanced view between vendor and purchaser and a total can-do attitude. Nothing was ever too much trouble - and the service level exceeded expectations at all times. Just in case you're not sure how good they are, we went from a live listing on the 25th of January - to completion on the 28th of April. This wasn't luck, or a cheap house - this was dedication, salesmanship & a desire to work with us to get the property sold to our timescales. Don't tell her, because she'll get a big head - but Julie is one of the best people I've dealt with at any company, ever. Kudos. Thanks all, James & Kellie

Average · 25 June 2017 · Robert Watts Wibsey

Agent replied

Wow what a great review and we really appreciate your time to post it. We're glad everything went smoothly and you had s great sale. We'll let the team know and try and keep Julie's ego in check.

5/5

Google

Good customer service. Good communication between customers. Easy to deal with.

Fiona · 17 June 2017 · Robert Watts Estate Agents

5/5

The Trusted Agent
Seller

A personable and efficient team who kept us informed

We picked Robert Watts to sell an elderly relative's house, as they had done a great job on a previous [very similar] occasion - and we weren't disappointed! From the moment John [Watts] came to value the property, right up to the final completion day [only 11 weeks later], all communications were prompt, relevant and delivered by a team who clearly cared about the process. The fact that Robert Watts also offered a 'link' to a local solicitor made the entre sale process simpler - which was important with an 86 year-old vendor now living in a Care Home. Oh, and we shouldn't forget that the property sold FOR THE ASKING PRICE to only the second person to view it ! Excellent performance !!

Rob · 9 June 2017 · Robert Watts Birkenshaw

Agent replied · 9 June 2017

Many thanks for your kind review. Glad everything went so well.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The nine Robert Watts offices, by town:

What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent.

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