26 reviews from buyers, newest first, with the office each one is about.
★★★★★ 5/5
View AgentsOutstanding
We were recently involved in a very, very drawn out sale/purchase and ended up being clients of Robert Watts for 5 months. Despite selling our house in just a week our sellers dragged things out to ridiculous extremes. Throughout the stress and frustration Robert Watts were brilliantly supportive and provided great advice. The staff were patient (despite having to deal with very difficult sellers!), knowledgeable and friendly.....I'm convinced we wouldn't have lasted the distance without them but now we have our dream house and are completely grateful. I'd recommend this company to anyone.
James · 1 March 2018 · Robert Watts
★★★★★ 5/5
View AgentsInformative and supportive
Kept us informed and helped whenever they could. Special mention to Tabby for her help.
Mary · 12 July 2017 · Robert Watts
★★★★★ 5/5
View AgentsTabby was fantastic
This was my first house purchase as a single buyer and the agent I dealt with was very helpful. Tabby explained everything to me and constantly kept me informed of the progress of both my purchase and the sellers progress.
In my opinion she went above and beyond with her service and I am very grateful for all her efforts. My daughter and I are now very happy in our new home.
Tina · 9 July 2017 · Robert Watts
Agent replied · 16 August 2017
Many thanks for your kind words. We are so happy you thought Tabby was on the ball.
★★★★★ 5/5
View AgentsTabby could not have done more for us
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely brilliant and kept Rob and I in the picture throughout the whole year. She sympathised, understood and always remained professional and calm even when I think her patience was tested as well as our own! This is our first ever dealings with Robert Watts but after our experience working with them, in particular Tabby, I would happily recommend them to anybody. I cannot thank her enough and we are two very happy and thankful homeowners now. It was all well worth the wait.
Leanne and Robert
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Leanne · 10 February 2017 · Robert Watts
Agent replied · 10 February 2017
We shall pass your kind words onto Tabby, thank you. Sometimes moving can be stressful but being kept upto date at all stages is so important and its something we pride ourselves on a Robert Watts. Good luck in your new home.
★★★★★ 5/5
View AgentsGreat service from helpful, knowledgable staff.
We had a great experience with Robert Watts at Highfield. They were efficient with arranging viewings and getting answers to questions we had.
Towards completion they were helpful in progressing the sale and chasing solicitors on both sides where needed to support both the vendor and ourselves.
We would highly recommend Robert Watts and particularly the Highfield branch due to the helpful, friendly staff - especially Nicola who was fantastic throughout!
Thank you again.
Mr & Mrs Butterfield
Victoria · 19 December 2016 · Robert Watts
Agent replied · 20 December 2016
Hi Victoria , many thanks for taking the time to leave a review. I am so pleased that you had a great experience while purchasing your home through us. Nicola and the whole team take great pride in giving the very best customer service. As a family business this is at the core of everything we do. Your willingness to highly recommend us is very much appreciated. I truly hope your new house will be a lovely home for you. Don't forget the "before and after" photos!
★★★★★ 5/5
View AgentsAlways on the ball
We purchased a property through Robert Watts.
Rebecca Hey was brilliant. If I had a query she got back to me in super quick time - usually within 5 - 10 mins.
I never had to chase them for anything, which was SUCH a refreshing change in this day and age.
If Rebecca wasn't in the other ladies Tabby & ? (sorry cannot remember name) were equally as good at getting answers to my queries.
I give them 100/100 for customer service.
Rebecca & her colleagues are a credit to Robert Watts.
Rita · 20 September 2016 · Robert Watts
Agent replied · 26 September 2016
Many thanks for your kind words - glad everything went according to plan. Go Team Birkenshaw.
★★★★★ 5/5
View AgentsExcellent service provided with no issues throughout the process
The service provided was of a high quality from start to finish. The valuation was fair and meant we sold within a very short time frame. Communication between us and Watts was clear and timely. Advice given was helpful and staff were always polite. The positive experience made the whole process less stressful. Thank you again
Katherine · 18 August 2016 · Robert Watts
★★★★★ 5/5
View AgentsExcellent service
Mel was very helpful and friendly throughout the whole procedure, always rang back when she said she would. Nothing was too much trouble.
I would recommend Robert Watts to all my friends.
Mo · 11 August 2016 · Robert Watts
Agent replied · 12 August 2016
Really appreciate your kind words and I will pass onto Mel.. Keep recommending us please!!
★★★★★ 5/5
View AgentsThe perfect home
After viewing a property which was not for us, we were contact a week later with the perfect home. We were kept upto date from offer to completion. Pam is lovely and will do everything and more to keep the process running smoothly.
Would highly recommend.
Andy · 10 August 2016 · Robert Watts
Agent replied · 11 August 2016
Hi Andy , many thanks for taking the time to leave a review. I am really pleased that you were able to benefit from the high levels of service we aim to offer to all clients. Pam is one of our most experienced colleagues and she always delivers exceptional service.
★★★★★ 5/5
View AgentsEfficiency and professionalism.
Robert Watts of Birkenshaw were very efficient, professional and friendly throughout the process of our recent purchase.
Excellent communication is important and the RW's team kept us informed throughout the various stages, liaising efficiently with several legal teams and other agents.
Recommended!
Peter · 22 July 2016 · Robert Watts
Agent replied · 25 July 2016
Many thanks for the kind words and review Peter. It is always rewarding for our team when someone says "thank you". I wish you all the best in your new home. Best wishes John Watts
★★★★★ 5/5
View AgentsPurchasing 63 Halstead Place.
This was my first property purchase and was made so much easier by the help of Robert Watts and in particular by the friendly but professional and effiicient help of Julie Maran.
I would have liked to be able to submit this review without having to register.
Mic · 6 July 2016 · Robert Watts
Agent replied · 11 July 2016
Hi Mick , many thanks for taking the time to leave a review. I am so pleased we were able to make the process of buying your first property a little easier. We always pride ourselves on delivering exceptional service to all our clients no matter what their level of experience. I know Julie and the team at Wibsey will be thrilled that you have taken the time to praise them for their efforts. Enjoy your new home!
★★★★★ 5/5
View AgentsFantastic Service
Thank you Tabby & Rebecca for your great service and help throughout my purchase.
Anthony · 24 May 2016 · Robert Watts
Agent replied · 22 July 2016
It is always really pleasing for us to get positive feedback from our clients. Many thanks
★★★★★ 5/5
View Agents34 Beckhill, Wibsey, Bradfod, BD6 3JA
I would just like to say a massive thank you to both Jayne and Julie for helping me through the sale of Beckhill which I bought as a buy to let property. There were a few hick ups a long te way bu both Jayne and Julie were constantly on the ball chasing it and getting i across the line, so I really appreciate all they did for me. I hae now completed the work has been done and the tenant is in so I couldnt be happir. Again great service from Robert Watts and wont go anywhere else to buy property. thanks
Adam · 20 May 2016 · Robert Watts
Agent replied · 26 May 2016
Hi Adam , thank you for taking the time to leave a review. I am really pleased that Julie and the team at Wibsey were able to ensure your investment purchase completed - despite the hiccups ! We feel the vast experience we have across the company is essential to ensure all transactions get over the line and to the satisfaction of all.
★★★★★ 5/5
View AgentsFantastic Service
Brilliant service provided by Julie and the rest of the team in Wibsey.
Ellen · 17 May 2016 · Robert Watts
Agent replied · 20 May 2016
Hi Ellen , many thanks for taking the time to leave a review. I am really pleased that you found the service from Julie and the team at Wibsey to be "brilliant". We aim to provide the very best service to all our clients and it is always pleasing for the team when clients appreciate their efforts.
★★★★★ 5/5
View AgentsExcellent Service :)
Rating only, no written review.
Michael · 17 May 2016 · Robert Watts
★★★★★ 5/5
View AgentsFantastic service and great to deal with
We recently purchased our new house through Robert Watts in Birkenshaw and were highly impressed with Tabby. Fantastic service from start to finish. Tabby was always available to speak to and went above and beyond to get everything sorted. Very pro-active and always knew exactly where we were in the process. Towards the end of the process we had regular progress updates from Tabby so we knew what was happening and she ensured all other parties where up to date which was a great help as our solicitors weren't very forthcoming. Thanks for all your help Tabby!
John · 17 May 2016 · Robert Watts
Agent replied · 22 July 2016
Many thanks for taking time to give us a review. Tabby is an extremely important member of the team and always aims to give 100% commitments to our clients. She is delighted with your kind words.
★★★★★ 5/5
View AgentsExcellent Customer Service
Excellent service, we were constantly updated throughout the purchase of Drub Lane , we would highly recommend to friends and family and have no hesitation in using Robert Watts in the future, well done to all the team at Robert Watts 10 out of 10 Nick and Sharon
Nicholas · 26 April 2016 · Robert Watts
Agent replied · 22 July 2016
Many thanks for the kind words, it means a lot to us that we are doing the job properly.
★★★★★ 5/5
View AgentsLike no other sale they had seen!!!! This didn't phase them though!!
We finally completed the purchase of our house last Friday having had our offer accepted back in January,
It has been a long drawn out process to say the least but we got there despite the many hurdles, complications, and emails and telephone calls along the way.
We are particularly grateful for the time invested on our behalf as buyers by Melanie and also Kayleigh who always seemed to be able to get the answers we needed to keep things moving. James and the rest of the team however were also happy to get involved when necessary to ensure things ran smoothly and we met our required completion date in the end,
Huge thanks to Melanie, who understood our frustrations and actually proved more effective in getting things done than our poor choice of solicitor!
Many thanks again
LP · 7 April 2016 · Robert Watts
Agent replied · 11 April 2016
Many thanks for your kind words. As I mentioned to you, there were issues here which we've never come up against before and I know it wasn't easy but we got a positive result and I hope you are happy in your new home. James Watts
★★★★★ 5/5
View AgentsSurprised me
I am not normally a great fan of estate agents in general, nor of writing reviews of businesses, but in this case I'll make an exception.
The agent arranged 3 viewings for me and was prompt, efficient and timely in each case. Having chosen a property, I was always kept well informed of the progress of the purchase, and pleased that the agent chased up solicitors regularly which I am sure helped to speed up the process.
Peter · 4 March 2016 · Robert Watts
Agent replied · 9 March 2016
Many thanks for the kind words Peter. It means a lot to me and the team that we do the job properly. Hope your daughter gets moved in and all goes well.
★★★★★ 5/5
View Agentsvery professional
It was a pleasure dealing with them. Jane was brilliant
Nicola · 30 January 2016 · Robert Watts
Agent replied · 1 February 2016
Hi Nicola, many thanks for taking the time to leave a review. I am really pleased that you found dealing with Jayne was a pleasure. As one of our most experienced colleagues Jayne is well equipped to provide the best levels of service, which is our aim for all clients.
★★★★★ 5/5
View AgentsFirst time buyers
First time buyers and they helped make sure it went smoothly. Only downside is that the property had been overvalued.
Robert · 28 January 2016 · Robert Watts
Agent replied · 31 January 2016
Hi Robert , many thanks for taking the time to leave a review. I am really pleased you found our service helped your purchase go through smoothly. In essence we feel the value of every property is only determined once a buyer ( and their surveyor) and a seller reach agreement.
★★★★★ 5/5
View Agents23 Moresby Rd
just purchased 23 Moresby Rd of R Watts in wibsey
Clare Oconnor was the girl facilitating the sale and purchase,
Through out my purchase Clare kept in touch giving me updates, chasing solicitors on both sides making sure the sale went through as smoothly as possible.
Each time i went into their offices in Wibsey Clare was very helpful and patient with me
I would highly Recommend Robert Watts
Regards
Mr Wormald
Tony · 28 January 2016 · Robert Watts
Agent replied · 29 January 2016
Hi Tony, many thanks for taking the time to leave a review. I am really pleased you found our service helped the purchase move along smoothly. Your willingness to recommend Robert Watts is very much appreciated.
★★★★★ 5/5
View AgentsVery helpful 5 star service
Great service, had to be let in the property throughout the buying process to to empty buckets due to roof leaking and never had a problem, always let in within the same day as ringing, big thanks to josh who mostly met us ther and was very helpful and patient, james and the other agents also emtremely friendly and great phone service from the girls. Thanks a lot to all the staff.
Sam · 15 January 2016 · Robert Watts
Agent replied · 19 January 2016
Hi Sam , many thanks for taking the time to leave a review. I'm really glad you found the service from all the team was great it means a lot to all of us. I am looking forward to seeing the house when you've put your mark on it!
★★★★★ 5/5
View AgentsFriendly efficient service.
Will use again and would definitely recommend. Many thanks Jayne, a big effort from a great team.
Martin · 14 December 2015 · Robert Watts
Agent replied · 17 December 2015
Hi Martin , many thanks for taking the time to leave a review. I am so pleased you appreciate the efforts of the team, it means a lot to all of us when clients are happy to recommend us and would use our services again.
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