★★★★★ 5/5
The Trusted AgentExcellent service and a supportive team
Nicola Astley, based at the Highfield Road branch, was amazing and supportive in helping me sell my house. She kept in regular contact with me and went the extra mile to iron out issues arising which could have delayed the sale.
I would highly recommend using Watts to sell your property and am giving them a 5 star rating to show my appreciation.
Janet · 2 November 2018 · Robert Watts Bradford (21 Highfield Road)
Agent replied · 6 November 2018
Hi Janet, many thanks for taking the time to leave a review. I am really pleased that we (especially Nicola) were able to provide such supportive service.
★★★★★ 5/5
The Trusted Agent BuyerOutstanding
We were recently involved in a very, very drawn out sale/purchase and ended up being clients of Robert Watts for 5 months. Despite selling our house in just a week our sellers dragged things out to ridiculous extremes. Throughout the stress and frustration Robert Watts were brilliantly supportive and provided great advice. The staff were patient (despite having to deal with very difficult sellers!), knowledgeable and friendly.....I'm convinced we wouldn't have lasted the distance without them but now we have our dream house and are completely grateful. I'd recommend this company to anyone.
James · 1 March 2018 · Robert Watts Birkenshaw
★★★★★ 5/5
The Trusted AgentGreat agent
Hi Kate,
I just wanted to give you some feedback on my experiences with your team in Cleckheaton, especially Hilary Darling.
3 years ago I bought a house to let out, then 1 year ago I rented a flat to work up here midweek when we moved our family home down south to Peterborough.
Hilary has been brilliant in sorting out issues when my tenant started to give me difficulties by not paying the rent, then subsequently leaving the house with damage.
She has always been there to call upon and always followed up with great communication and advice then tough action when needed, she is a credit to your team!
My circumstances have now changed, so I am living in the house I bought up here, not renting anymore, but I wanted to give you some feedback that I would recommend your team to anyone letting or renting in the future.
Thanks again, to your team for the last 3 years!
Steve
Steve · 29 January 2018 · Robert Watts Cleckheaton (Churchill House)
★★★★★ 5/5
The Trusted Agent TenantSuper helpful staff!
The team at Robert Watts in Cleckheaton were so helpful when I moved into my property recently. They could not have done enough for me. Having always owned historically, moving to rented was quite daunting and I had no idea what to expect. They helped me with the application forms, make my move really smooth and even recommended a removal company to help with my furniture. Would highly recommend this agency.
JD · 11 January 2018 · Robert Watts Cleckheaton (Lion Chambers)
★★★★★ 5/5
The Trusted AgentAn agent that does things properly!
Having been involved in helping a couple of my staff recently in renting properties through agents in Yorkshire, I have quickly realised that there is a massive quality and competence difference between agents. Some claim to be qualified and cost effective, but as I have recently found, some have no clue about Tenancy Law or even how to treat a tenant fairly. One company that I cannot praise enough though is Robert Watts. They are not only qualified and registered with the appropriate schemes but they treat both the tenant and landlord as individuals. How do I know this? I used to Manage one of their branches and know just how professional they are. I only realised how important this was when I found how incompetent and Ill-knowledgeable some other agents are. My views are impartial, as my days with Robert Watts are behind me. But take it from me, if you are a landlord who needs the peace of mind......use RW, and if you’re a tenant who doesn’t want to be ripped off or made feel second class...again use RW.
Paul · 18 December 2017 · Robert Watts Cleckheaton (Lion Chambers)
★★★★★ 5/5
The Trusted Agent LandlordExcellent service from this professional team
From the very first call with Kate Watts I knew that this was going to be a great relationship. Up until then, we had had some terrible dealings with other agents and Kate just gave us so much confidence, it was such a relief. Kate and her team just made everything so easy for us. Thank you very much.
Gillian · 12 December 2017 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 13 December 2017
I has been our pleasure, we have thoroughly enjoyed working with you and thank you so much for your kind words. I am very proud of my team and all their hardwork. Thank you once again. Warm Regards Kate
★★★★★ 5/5
The Trusted Agent TenantCouldn't ask for better!!
Amazing estate agents who move mountains to ensure you get the right property. Gill and Robin are an assert to the company and have helped us so much over the last 18 month's. We wouldn't deal with anyone other than Robert Watts
Mandy · 22 November 2017 · Robert Watts Idle
Agent replied · 23 November 2017
Thank you Mandy for your lovely comment. We are just glad you have found a lovely new property and you have settled in. Regards Gill
★★★★★ 5/5
The Trusted Agent SellerGreat service and good value for money!
Very professional and communication was spot on, keeping me up to date every step of the way. I couldn't ask for more and Tabby was absolutely fantastic, would highly recommend!
Hannah · 2 October 2017 · Robert Watts Birkenshaw
★★★★★ 5/5
The Trusted Agent SellerFantastic service from all at Robert Watts
The team were very professional, realistic and proactive which (as I work in the conveyancing industry) is very refreshing and evident when I had to switch estate agents to sell my property. The service was equivalent to day and night. Tabby in particular was exceptional. Cannot recommend these guys enough! Many thanks to you all, you're superstars! Bx
Rebecca · 2 September 2017 · Robert Watts Birkenshaw
★★★★★ 5/5
The Trusted Agent SellerSale of property
They were very professional with great communication throughout the sale of my property.
Grahame · 21 July 2017 · Robert Watts Birkenshaw
Agent replied · 16 August 2017
Many thanks for your kind review. Glad everything went well.
★★★★★ 5/5
The Trusted Agent BuyerInformative and supportive
Kept us informed and helped whenever they could. Special mention to Tabby for her help.
Mary · 12 July 2017 · Robert Watts Birkenshaw
★★★★★ 5/5
The Trusted Agent BuyerTabby was fantastic
This was my first house purchase as a single buyer and the agent I dealt with was very helpful. Tabby explained everything to me and constantly kept me informed of the progress of both my purchase and the sellers progress.
In my opinion she went above and beyond with her service and I am very grateful for all her efforts. My daughter and I are now very happy in our new home.
Tina · 9 July 2017 · Robert Watts Birkenshaw
Agent replied · 16 August 2017
Many thanks for your kind words. We are so happy you thought Tabby was on the ball.
★★★★★ 5/5
The Trusted Agent Sellerexcellent service from Robert Watts, Birkenshaw
We had excellent service from beginning of the house being put on the market until completion of the sale of our property. We were kept informed of progress every week and given feedback after all viewings.. Special thanks to John and Tabby.
Michael · 6 July 2017 · Robert Watts Birkenshaw
★★★★★ 5/5
The Trusted Agent SellerA personable and efficient team who kept us informed
We picked Robert Watts to sell an elderly relative's house, as they had done a great job on a previous [very similar] occasion - and we weren't disappointed! From the moment John [Watts] came to value the property, right up to the final completion day [only 11 weeks later], all communications were prompt, relevant and delivered by a team who clearly cared about the process. The fact that Robert Watts also offered a 'link' to a local solicitor made the entre sale process simpler - which was important with an 86 year-old vendor now living in a Care Home. Oh, and we shouldn't forget that the property sold FOR THE ASKING PRICE to only the second person to view it ! Excellent performance !!
Rob · 9 June 2017 · Robert Watts Birkenshaw
Agent replied · 9 June 2017
Many thanks for your kind review. Glad everything went so well.
★★★★★ 5/5
The Trusted AgentFantastic - Highly recommend
We used Robert Watts to both sell our house and find our new home and they were fantastic.
Rebecca was our main point of contact and she was brilliant. She could not have done more. She was able to help with a number of concerns we had throughout the process and also helped push things along when certain stages used to slow down. In particular Rebecca went above and beyond and helped clarify a number of issues that were found with the .Home Buyers Survey. Without her assistance we would still be trying to understand it now!
Richard · 22 March 2017 · Robert Watts Birkenshaw
★★★★★ 5/5
The Trusted Agent SellerExcellent professional service with regular updates
From the beginning when John Watts visited to value the house I was impressed with the professionalism and likeable nature of John. The house was an inheritance from my mother and I did not want to be involved showing people around, this was not a problem as the agency did all the viewings, following up with all the potential clients and reporting back to me with details within a few days of the showing. I cannot recommend this agency enough as they provided me with information to make the house more saleable and nothing was too much trouble for them. Excellent service.
Chris · 21 March 2017 · Robert Watts Birkenshaw
★★★★★ 5/5
The Trusted Agent BuyerTabby could not have done more for us
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely brilliant and kept Rob and I in the picture throughout the whole year. She sympathised, understood and always remained professional and calm even when I think her patience was tested as well as our own! This is our first ever dealings with Robert Watts but after our experience working with them, in particular Tabby, I would happily recommend them to anybody. I cannot thank her enough and we are two very happy and thankful homeowners now. It was all well worth the wait.
Leanne and Robert
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Leanne · 10 February 2017 · Robert Watts Birkenshaw
Agent replied · 10 February 2017
We shall pass your kind words onto Tabby, thank you. Sometimes moving can be stressful but being kept upto date at all stages is so important and its something we pride ourselves on a Robert Watts. Good luck in your new home.
★★★★★ 5/5
The Trusted Agent LandlordLetting a property with Robert Watts, Cleckheaton
The staff in the lettings office are efficient, knowledgeable and friendly.. The property was let quickly with the valuation rental achieved. The staff kept us informed throughout the process and we have been delighted with the service we have received since the property was let. Very good tenants were found via the vetting procedures and we have complete peace of mind knowing that our property is so well managed.
Patricia · 2 February 2017 · Robert Watts Cleckheaton (Lion Chambers)
★★★★★ 5/5
The Trusted Agent LandlordQuality of service
All staff are always helpful, friendly and supportive. The response to any enquiries or issues is always prompt and informative.
The new initiative of photographic evidence in presenting information is very welcome as this also helps to keep track of conditions in the property and enables us as landlords to appraise any concerns or alterations..
Advice is usually sound and based on their wide experience.
Alida · 3 January 2017 · Robert Watts Cleckheaton (Lion Chambers)
★★★★★ 5/5
The Trusted Agent BuyerGreat service from helpful, knowledgable staff.
We had a great experience with Robert Watts at Highfield. They were efficient with arranging viewings and getting answers to questions we had.
Towards completion they were helpful in progressing the sale and chasing solicitors on both sides where needed to support both the vendor and ourselves.
We would highly recommend Robert Watts and particularly the Highfield branch due to the helpful, friendly staff - especially Nicola who was fantastic throughout!
Thank you again.
Mr & Mrs Butterfield
Victoria · 19 December 2016 · Robert Watts Bradford (21 Highfield Road)
Agent replied · 20 December 2016
Hi Victoria , many thanks for taking the time to leave a review. I am so pleased that you had a great experience while purchasing your home through us. Nicola and the whole team take great pride in giving the very best customer service. As a family business this is at the core of everything we do. Your willingness to highly recommend us is very much appreciated. I truly hope your new house will be a lovely home for you. Don't forget the "before and after" photos!
★★★★★ 4/5
The Trusted Agent SellerAfter a slow start it was all go
After a slow start, we had a few viewings which came to nothing then when we did get an offer we were kept in the loop all the way through. The agents at Robert Watts were always available and we would like to say a special thank you to Rebecca and Angela.
Angela · 25 October 2016 · Robert Watts Birkenshaw
★★★★★ 5/5
The Trusted Agent SellerExcellent
Lucy gave us a realistic price my property could achieve. She was confident of a price and made us feel at ease and feel confident of a sale. We recieved an offer within a couple of weeks and sold the property there after. All the Robert Watts team in Wibsey are bubbly making you feel welcome and are straight talking and up front with everything. They establish a rapport from day one and keep you informed of all progress. Thanks for a positive experience.
Mamraze.
Mamraze · 22 October 2016 · Robert Watts Wibsey
Agent replied · 24 October 2016
Hi Mamraze, many thanks for taking the time to leave a review. I am really pleased that you found Lucy and all the team at Wibsey to honest, straight talking realistic and bubbly! As a family owned and run business we aim to treat all our clients as we would like to be treated ourselves. Excellent customer service is at the core of everything we do and I'm glad you were able to experience this first hand.
★★★★★ 5/5
The Trusted Agent LandlordWonderful service.
I have used Robert Watts to manage a property I own in Bradford , and over the past five years I have found that they provide a great service . Reliable, honest and helpful at all times .
Highly recommend them .
Sharon · 4 October 2016 · Robert Watts Idle
★★★★★ 5/5
The Trusted Agent BuyerAlways on the ball
We purchased a property through Robert Watts.
Rebecca Hey was brilliant. If I had a query she got back to me in super quick time - usually within 5 - 10 mins.
I never had to chase them for anything, which was SUCH a refreshing change in this day and age.
If Rebecca wasn't in the other ladies Tabby & ? (sorry cannot remember name) were equally as good at getting answers to my queries.
I give them 100/100 for customer service.
Rebecca & her colleagues are a credit to Robert Watts.
Rita · 20 September 2016 · Robert Watts Birkenshaw
Agent replied · 26 September 2016
Many thanks for your kind words - glad everything went according to plan. Go Team Birkenshaw.
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