Trusted Agent profile · West Yorkshire
Verified
★★★★★
2,307 reviews across 9 offices and 2 platforms
Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Robert Watts's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAmazing service from beginning to end. We sold our house in three days - honest, professional, friendly and helpful. Highly recommended by us. Mark and MandyPositiveResponsiveness, Quality, Professionalism, Value
Mark and Mandy we really appreciate your great review which just nails it we feel and glad it all went well for you. Good luck.
5/5
GoogleI purchased a house through Robert Watts. The staff have been friendly and professional with good communications supporting me through the whole process. Would recommend.PositiveResponsiveness, Professionalism
Samantha thank you for posting this and we are glad the team could help in the buying process. Good luck in your new home.
5/5
GoogleAll of the staff I dealt with at robert watts were kind and professional. I usually dealt with Lisa who always kept me updated throughout the process and helped me whenever I needed it. Lisa was lovely and I would definitely go back to Robert Watts. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Great to hear you had a good service Paige and thanks for posting this. We’ll let Lisa and the team know.
5/5
GoogleLisa was really helpful, responsive and kept on top of all aspects of our move. From the initial survey through to completion - very impressed with the service - thanks all at the Robert Watts team.PositiveResponsiveness, Quality, Professionalism
You are welcome Kevin and thanks for posting this great review
5/5
GoogleAbsolutely amazing estate agents from start to finish were always helpful, we had a bit of a nightmare purchase with our chain through no fault of Robert watts, Lisa and Nicky were amazing always helpful and went out of their way to make things run as smoothly as possible would 100% recommend them.PositiveResponsiveness, Quality, Professionalism
Really appreciate your great review Catherine and glad we got you over the line as it can be stressful
4/5
GoogleRobert Watts were not my estate agents but acted for the vendor for the house I was buying. Nicky was always friendly and professional and helped with my enquiries throughout the process even though I was not their client. Thankyou. IanPositiveResponsiveness, Professionalism
Thank you for the review Ian and glad we could help you through the process.
5/5
GoogleThe Robert Watts team were great from start to completion, always kept me informed of what was happening and where we were at with the sale of the house. I would highly recommend Robert Watts to anyone looking for a good estate agent.PositiveResponsiveness, Professionalism
Thanks Gaynor we really appreciate your great review
5/5
GoogleIf you're selling a property Jenny and the team are a real asset and will go the extra mile for the vendor. If you are buying a property marketed by Robert Watts they will also aim to help you through the process. I was unfortunate enough to have a poor solicitor and Jenny's advice about dealing with them was invaluable.PositiveResponsiveness, Professionalism
Thanks JC and we’ll pass your comments onto Jenny. It’s tough getting sales through at the moment so we’re glad we could help.
5/5
GoogleI am writing on behalf of my in-laws that have just used the services of watts in the purchase of their new home They were exceptionally pleased with the service provided and thought that Jenny in Cleckheaton Tabbie at the birkenshaw office was also helpful. More so than our own solicitor.PositiveResponsiveness, Quality, Professionalism
Many thanks Geoff for taking the time to post this for your in-laws. We’ll let Jenny and Tabby know they were happy with their help.
5/5
GoogleAlthough Robert watts were not our estate agent in the chain, they were the estate agent of the vendors we were buying from. We were in a large chain and having a number of issues with the lower end of the chain. Jenny was really good in helping things move along and was very supportive with the process.PositiveResponsiveness, Professionalism
Thanks Katie we really appreciate you taking the time to post this, especially as you were not actually our client. Glad we could help our buyers aswell and we’ll let Jenny know. All the best in your new home.
5/5
GoogleRobert Watts were brilliant throughout the sale of our house. Lisa kept us up to date throughout abs the communication was second to none! Thanks to Lisa, James & team at Cleckheaton. Would highly recommend!PositiveResponsiveness, Quality, Professionalism
Many thanks Abby really glad we could help and we’ll let the team know. Hope you enjoy your new home.
5/5
GoogleIncredibly superb customer service which made the stress more manageable, in particular Lisa Hewitt who went above and beyond to help with the purchase of my first home! Lisa is, in my eyes, such an essential asset to the company she was always very professional, well mannered and a breath of fresh air to communicate with! Everybody within the Cleckheaton branch who assisted myself were all the same, very nice people and a pleasure dealing with and very quick to respond with any queries I bombarded them with. Everybody really makes you feel valued and listened too, I cannot speak highly enough about everybody involved.PositiveResponsiveness, Quality, Professionalism
Thanks Ben for taking the time to post this great and super review and we’re glad Lisa and the team were here to help
5/5
GoogleJames came to value our house at short notice during a very busy period in the middle of Covid lockdown. The photos he took were professional and showed the house at its best. We wanted a quick sale and James' advice on pricing was spot on. The first viewers arrived about 5 hours after the house went on the market and they made an offer for the asking price there and then and formally via Robert Watts at 9am the following day. From then on Nicky and Lisa facilitated easy communication with our buyers and ensured that the process was as smooth as it could be during a pandemic. Though we hope not to move again for a long time, we would definitely use Robert Watts to sell our house again and recommend them to anyone who is thinking of selling.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Andrea we’ll let the team know you were happy with the service. Good luck in your new home.
5/5
GoogleA big thank you to Jenny and the staff at Robert Watts Cleckheaton.We received a first class professional service from the initial valuation through to completion.We found the property tracker to be an excellent tool,simply log on to check the progress of your sale at any time. We have no hesitation in recommending this company to anyone requiring the services of a local Estate Agent.PositiveResponsiveness, Quality, Professionalism, Value
We really appreciate you posting this super review Michael and glad we could help get you moved.
5/5
GoogleJames Watts and Nicky are very professional and they went out of there way to help me buy my home off them, they did more than the ones I where paying to sell my home no comments but won’t use ever again, Robert Watts acted for my purchase. Great estate agents and would deffinatley recommend if your serious about selling or buying your home from. I will deffinatley use Robert Watts to sell my home when the time comes to move on in the future. Nicky was great and so where the other staff at Robert Watts, going the extra mile, Thankyou all.PositiveResponsiveness, Quality, Professionalism
Thanks Andrew - what a great review and glad Nicky and team were able to help.
5/5
GoogleWhen recently selling my house with Robert Watts I was impressed with the service from the first phone call. All staff were helpful and professional at all times. Through lockdown they continued to update me. Appreciated guidance and support. Thanks to James and the team.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Tracy really appreciate your review and glad we could provide the support to get the house sold.
5/5
GoogleWe have had such a fantastic service from Robert Watts in Cleckheaton. As first time buyers, during a pandemic...!, it was bound to be a stressful and tiring experience. However, the team were so helpful, honest and gave priceless advice. I’d like to give a special mention to Nicky, who made communication channels between the vendor and ourselves super smooth. When our valuation took and unexpected turn, she dealt with it so effortlessly and quickly, it was so much appreciated. Would definitely use Robert Watts again. Thank you so much Nicky and the team! Hayley & Matt xPositiveResponsiveness, Quality, Professionalism
Hayley, we really appreciate your great review and glad Nicky and the team made things a little easier. Good luck in your new home.
5/5
GoogleWe bought our house through Robert Watts and they were fantastic from start to finish. They kept us in the loop constantly. We dealt with Nicky Aspin, she was fantastic, very professional and lovely to talk too. She chased everything and updated me regularly. We had a bit of a nightmare towards the end of the sale with the top of the chain messing around. The sale would of gone on even longer if it wasn’t for Nicky constantly chasing all the other parties. Couldn’t be happier with the service I received from Nicky and the rest of the team.PositiveResponsiveness, Professionalism
Thanks for posting this Adam - it’s never easy buying a house in today’s market so we’re delighted Nicky could help you along the way.
5/5
GoogleWe used Robert Watts for the sale of our house. They was very efficient from start to finish. Lisa was our sales negotiator and always went above and beyond . This made the sale side of our move practically stress free as Lisa was always updating us on progress. Would definitely recommend Robert Watts if you are thinking of selling.PositiveQuality, Professionalism
Thanks Melanie we really appreciate your great feedback and glad Lisa was there throughout the whole process
5/5
GoogleWe bought our first house from Robert Watts in Cleckheaton. They have been very proactive, friendly, available, hardworking and also seems to actually care about their customers on the buying and selling sides. This is a big difference from other estate agents and we would recommend the Robert Watts to friends and family. Big thanks to Robert Watts team in Cleckheaton.PositiveProfessionalism
Thanks Mehdi really appreciate you taking time to post this and it’s nice to get good feedback from buyers aswell as sellers
5/5
GoogleWe used Robert Watts Cleckheaton for the sale of our home and the team were brilliant. They made the process really easy and straight forward and were really supportive throughout the whole process. Lisa was our contact and was fantastic, she went above and beyond and was really cheerful every time we called her. I couldn't recommend the team enough.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Chris we’re really pleased you were happy with our service and we’ll let Lisa know her efforts were appreciated
5/5
GoogleWe purchased a semi detached house through Robert Watts and the service we recieved was fantastic. The staff were very efficient and the sale went through within 6 weeks as promised. I would 100% recommend Robert Watts if you are buying or selling. They were very honest and extremely professional throughout.PositiveProfessionalism
Claire that is a great review thank you very much and please do recommend us
5/5
GoogleWe initially asked James for advice on the housing market. His knowledge and understanding of the local market was invaluable and the reason we decided to sell our house. With guidance from James we sold our house within 24 hours. His staff, especially Lisa, were extremely professional and responsive to our requirements and helped us through the whole sale process making the move much less stressful. I highly recommend them.PositiveResponsiveness, Professionalism
Really appreciate you posting this Tim and glad you were happy with our service.
5/5
GoogleWe recently sold our property with Robert Watts. I cannot undervalue the service we received, from initial valuation (thank you James), throughout the process, to completion. Jenny was invaluable in following up any necessary details, being both professional and reliable. She made a stressful time as painless as possible. I would not hesitate to use their services again - thank you so much!PositiveProfessionalism
Thank you Cat we really appreciate you posting this great review and we are really pleased we could help you throughout the process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
The nine Robert Watts offices, by town:
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent.
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