Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleTop class service!
All members at Robert Watts Estate Agents were amazing in sorting out the purchase of my first home. It couldn't have gone any smoother. A special mention to Lisa Hewitt who dealt with nearly everything to the highest quality.
The communication throughout was top class and the overall service was definitely worth 5 stars!
Would very much recommend! Thank you so much.PositiveResponsiveness, Quality, Professionalism
Rishi · 26 August 2021 · Robert Watts Kirklees
Agent replied
Thanks Rishi we really appreciate you posting this review and glad Lisa and the team could get you into your new home - enjoy
★★★★★ 5/5
GoogleI used Robert Watts to sell my house and they provided a great service. Robert Watts marketing was excellent, were able to find a buyer and we agreed on a price. The service continued through the sale process and I was kept informed at all stages.
I was very impressed by the whole process and big thanks to Jenny for all her help.PositiveResponsiveness, Quality, Professionalism
Adrian · 26 August 2021 · Robert Watts Kirklees
Agent replied
Great feedback Adrian, thanks for the full and comprehensive review
★★★★★ 5/5
GoogleUnrivalled professionalism, work ethic, and a service offered like none other!!
I selected Robert Watts as wanted to ensure it wasn’t just simply an ‘agent’ I was placing my home on the market with, but it was a team who would push progress on any transaction gained on my property - and they delivered on absolutely every aspect! Nicky was my main point of contact in the office and the response times were absolutely unbelievable, even giving me a run for my money and that’s some going ;-) Also Lisa too, between these ladies the process was made as easy as possible, just an absolutely fantastic team. I could only wish I was buying my next home through Robert Watts as let’s say it highlights all over again just how amazing this team at Robert Watts is - other agents should take note, sit up and realise this is the standards they should be working to. Also for reference, 8 weeks from sale to completion and that was inclusive of a valuation discrepancy, again highlighting the level of unbelievable reaction response from the Robert Watts team. I appreciate this is a long review, but take the time to read it and you’ll thank me after choosing this team to help you sell your home or purchase another. James - you have the best team around & should be proud! Cannot recommend highly enough!PositiveResponsiveness, Professionalism, Value
Stacey · 26 August 2021 · Robert Watts Kirklees
Agent replied
Wow Stacey that is one the most comprehensive and fantastic reviews we’ve ever got and we really appreciate you taking the time to do it. We know we’ve got a great team here but it’s nice to get such a glowing recommendation and we will pass your words onto the team, Nicky and Lisa especially. Good luck in the future and hope to see you again at some stage.
★★★★★ 5/5
GoogleOur house sold within a week of going on the market and achieved the asking price. James came round at very short notice to value and take photographs. The brochure produced was fantastic and showcased our house particularly well.Nicky, Lisa and Jenny were brilliant throughout the negotiation process and even helped to speed up the exchange process when the first time buyers solicitors at the bottom of the chain were failing to communicate.
I would highly recommend Robert Watts. They are extremely knowledgable and very skilled on what they do. We had a superb experience with them and hope to use their letting services in the future . I wouldn’t use anyone else to sell my property.PositiveResponsiveness, Professionalism, Value
Clair · 26 August 2021 · Robert Watts Kirklees
Agent replied
What a great review, thank you so much Clair and glad we could help the move run smoothly
★★★★★ 5/5
GoogleI had used Robert Watts for the purchase of my home over 3 years ago and when the time came to sell my home, I knew they'd be the best Estate Agents to do this too! They've been helpful, professional and always there at the end of the phone or email for any updates, questions and communications.
I have mainly dealt with John and Lisa who have both been fantastic, along with the rest of the team. They have provided a friendly, reliable and professional service from start to finish. They've done the majority of the viewings, I had an offer accepted on my house in a week of it going on the market and then they've been great at liaising with my buyer. The online tracker is also an amazing tool so I could keep an eye on the viewings booked in and progress.
Thank you so much for all of your hard work! Couldn't recommend a local estate agent more!PositiveResponsiveness, Quality, Professionalism
Lucy · 26 August 2021 · Robert Watts Kirklees
Agent replied
Great review thanks Lucy glad we could help and really appreciate your recommending us
★★★★★ 5/5
GoogleWe sold our house within 3 days with Robert Watts.James was on the mark regarding the asking price for our property and we achieved 5K over,which was a huge plus.
It took about 16 weeks to complete - but that was due to other solicitors messing around and an exceptionally busy time for solicitors and estate agents in general.
I would definitely use Robert Watts again and Jenny and Lisa were very good to work with - nothing too much trouble.
Overall a good experience and I wouldn't hesitate to recommend Robert Watts to friends and family 👍🏽👍🏽👍🏽PositiveResponsiveness, Quality, Professionalism
Martin · 26 August 2021 · Robert Watts Kirklees
Agent replied
What a great review Martin - the team all appreciate your kind words and glad we got there in the end.
★★★★★ 5/5
GoogleVery happy with service. Any queries were dealt with immediately. No complaints.PositiveResponsiveness, Quality, Professionalism, Value
Jessica · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
Thanks Jessica glad we could help
★★★★★ 5/5
GoogleVery helpful. Prompt and efficient. Updated us weekly re progress of sale and quick to respond to any queries.PositiveResponsiveness, Quality, Professionalism, Value
Carol · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
Thanks Carol and we’re glad we get help get the sale through for you
★★★★★ 5/5
GoogleBig thanks to the team at Robert Watts Birkenshaw, who provided guidance and support to my mother throughout the sale process. Being able to see them face to face and draw upon their knowledge and experience of dealing with tricky situations, was key to ensuring the sale happened.PositiveResponsiveness, Quality, Professionalism
Alastair · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
Thank you Alastair and glad our experience could help your mother complete successfully
★★★★★ 5/5
GoogleFew bumps along the way but Robert Watts (Tabby) was always easy to contact and push things along when I needed it. The team were professional and easy to work with in these difficult times. Would recommend Robert Watts and will certainly use them again in the future I'm sure!PositiveResponsiveness, Professionalism, Value
Wayne · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
Wayne thanks got taking the time to post this and we’ll let Tabby and the team know. Glad we got you there despite a few problems.
★★★★★ 5/5
GoogleRobert Watts (Birkenshaw) were acting as our seller's Agent and were extremely professional at all times supporting our requests for information and facilitating both Exchange and Completion. Particular thanks to Tabby who was very helpful at all times.PositiveResponsiveness, Quality, Professionalism
Richard · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
Thanks Richard for your kind review and we're glad we made a difference and it means a lot coming from a purchaser as well. Good luck in your new home.
★★★★★ 5/5
GoogleIncredibly happy with the service provided. The house was sold and Rebecca kept me updated and well informed on progress every step of the way. You get what you pay for so if you want hassle free I can wholeheartedly recommend John & his team.PositiveResponsiveness, Quality, Professionalism, Value
Stuart · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
What a great review, thanks Stuart
★★★★★ 5/5
GoogleRobert Watts Estate Agents are the best Estate Agents in the area. All staff are very professional, they respond promptly to any enquiry and their communication skills are second to none. They kept us informed and updated at every stage of our sale and we would not hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Jill · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
Thank you Jill that is a super review and we’re glad you are happy to keep recommending us.
★★★★★ 5/5
GoogleAll I can say is fantastic from start to finish. The service is extremely professional and we couldn’t fault it. A special recognition to Tabby who made the whole sale feel really easy for us. She regularly checked in to update us and keep things moving and gave us great advice as we were making decisions. The team at Birkenshaw are great and we couldn’t thank them anymore.PositiveResponsiveness, Quality, Professionalism, Value
Anna · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
That is a fantastic and thorough review Anna and we really do appreciate you taking the time to do this. We’ll let Tabby know your comments.
★★★★★ 5/5
GoogleI recently bought a property that Robert Watts were selling. They have been nothing but helpful and professional throughout the whole purchase journey. Replying to my emails in a quick manner and answering any issues or queries I had efficiently. They were able to provide real time updates from their vendor and vendors Solicitors. Special mention to Rebecca & Tabby who have dealt with the majority of my purchase. But also Angela who helped secure my offer at the very beginning. Although I didn't nominate Robert Watts as my estate agent. If I ever do decide to move again I would not think twice about choosing them to market my property purely based on the level of service I have received. Thank you.PositiveResponsiveness, Quality, Professionalism
Jamie · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
Thank you Jamie for the glowing review and glad the girls got you through the process - hopefully next time we can act for you on the sale side
★★★★★ 5/5
GoogleHaving just completed a house sale through Robert Watts I most definitely recommend this estate agent.
During what has been an extremely difficult period in my life, I found them very friendly and professional at all times. They kept me updated from the beginning through to the end of the sale, and I could not have asked for a better service throughout.
A great big thank you to Tabby and all of the team. I hope to use Robert Watts again in the not too distant future.PositiveResponsiveness, Quality, Professionalism, Value
Susan · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
Thank you Susan for this super review and Tabby and the team are delighted we could help you through the sale
★★★★★ 5/5
GoogleHad an absolutely fantastic experience selling my first property with the Birkenshaw Robert Watts team!
John And all the girls in the office are always friendly, polite, professional and responsive.
When selling my property I received a weekly update on where we were in the process meaning I never had to chase, this was really reassuring when doing it all for the first time. I can honestly say that I would recommend them to anyone.
Sales leaflets and photos were professional and the online tracker was really handy to keep me up to date.PositiveResponsiveness, Quality, Professionalism, Value
Hollie · 25 August 2021 · Robert Watts Birkenshaw
Agent replied
We really appreciate your great review Hollie and we’ll pass all the comments back to the team. It can be stressful selling your first house so we’re glad we could help.
★★★★★ 5/5
GoogleAs a tenant for the last 5 years I have received brilliant service and repairs have been done quickly and efficiently. Always polite and friendly staff.PositiveProfessionalism
Joanne · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Thanks Joanne
★★★★★ 5/5
GoogleJust sold our house through the Cleckheaton branch couldn’t have been happier with the very friendly and professional staff who kept us well informed on the progress of the sale of our house .Thanks again.PositiveProfessionalism
Richard · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Many thanks Richard we're really pleased you were so happy with our service.
★★★★★ 5/5
GoogleAll of the staff I dealt with at robert watts were kind and professional. I usually dealt with Lisa who always kept me updated throughout the process and helped me whenever I needed it. Lisa was lovely and I would definitely go back to Robert Watts.
Thank youPositiveResponsiveness, Quality, Professionalism, Value
Paige · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Great to hear you had a good service Paige and thanks for posting this. We’ll let Lisa and the team know.
★★★★★ 5/5
GoogleThe Robert Watts team were great from start to completion, always kept me informed of what was happening and where we were at with the sale of the house. I would highly recommend Robert Watts to anyone looking for a good estate agent.PositiveResponsiveness, Professionalism
Gaynor · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Thanks Gaynor we really appreciate your great review
★★★★★ 5/5
GoogleRobert Watts were brilliant throughout the sale of our house. Lisa kept us up to date throughout abs the communication was second to none! Thanks to Lisa, James & team at Cleckheaton. Would highly recommend!PositiveResponsiveness, Quality, Professionalism
Abby · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Many thanks Abby really glad we could help and we’ll let the team know. Hope you enjoy your new home.
★★★★★ 5/5
GoogleIncredibly superb customer service which made the stress more manageable, in particular Lisa Hewitt who went above and beyond to help with the purchase of my first home!
Lisa is, in my eyes, such an essential asset to the company she was always very professional, well mannered and a breath of fresh air to communicate with!
Everybody within the Cleckheaton branch who assisted myself were all the same, very nice people and a pleasure dealing with and very quick to respond with any queries I bombarded them with.
Everybody really makes you feel valued and listened too, I cannot speak highly enough about everybody involved.PositiveResponsiveness, Quality, Professionalism
Ben · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Thanks Ben for taking the time to post this great and super review and we’re glad Lisa and the team were here to help
★★★★★ 5/5
GoogleWe bought our first house from Robert Watts in Cleckheaton. They have been very proactive, friendly, available, hardworking and also seems to actually care about their customers on the buying and selling sides. This is a big difference from other estate agents and we would recommend the Robert Watts to friends and family.
Big thanks to Robert Watts team in Cleckheaton.PositiveProfessionalism
Mehdi · 25 August 2021 · Robert Watts Estate Agents
Agent replied · 15 June 2024
Thanks Mehdi really appreciate you taking time to post this and it’s nice to get good feedback from buyers aswell as sellers
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