Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI was dealing with Robert watts for the sale of my property & onward purchase. Despite the chain being stressful, the entire team at RW Cleckheaton were really helpful, organised and well informed. The team went above and beyond, including staying late so I could collect my keys that day. I’ll definitely be recommending RW to friends and family & I’ll be using them for future sales.
Thank you everyone!
Elizabeth · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 12 January 2025
Thank you Elizabeth we really appreciate you posting this as we know the process was very stressful. It's so nice to get a glowing review from both a vendor and a buyer and we wish you well in your new home.
★★★★★ 5/5
GoogleWe have recently sold our house with Robert Watts Estate agency. We were extremely satisfied with the service we received. The valuation and sales service were excellent. The staff were at all times efficient, helpful and very pleasant. Jenny was always there to help deal sympathetically with our questions and worries. Trevor and Christine Newton
Christine · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 28 December 2024
Trevor and Christine many thanks for posting this lovely and comprehensive review. We know it can be a stressful time when you selling but we’re so pleased Jenny and the team were there to help. Good luck in your new home and thanks for using us to sell.
★★★★★ 5/5
GoogleI have recently completed a house purchase via robertwatts.
I cannot praise cleckheaton branch enough all the team but especially Jenny.
The whole process was a long and stressful experience through no fault of robertwatts what so ever but lack of communication via the solicitors in the chain.
If it had not of been for Jenny I don’t think I would have sanely got through the whole sale. Jenny and the team went above and beyond to chase things that was not even their job to do and made sure to keep me up to date with regular updates. Was always quick to reply with any update when asked even if there was no update.
I cannot thank you enough for finally getting me in my new home, without you all I think I’d still be waiting.
Sarah · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 11 November 2024
Wow, Sarah thank you posting such a super review and we are delighted Jenny and the team were on hand to get you through the process. It can feel never ending but we pride ourselves on our professional service and like you say, constant communication is vital. Jenny has so much experience in the industry there is little she hasn't dealt with so we're so happy you appreciate all her efforts. Do enjoy your new home and all the best for the future.
★★★★★ 1/5
GoogleI'd give them zero stars if I could.
Please avoid these cowboys.
I've recently vacated a property that they manage and I've received nothing but threatening emails from Kate, Alex and Gail saying they are going to apply for a CCJ against me, yes I admit that I was owning some rent when vacating however offered them a repayment plan as they stated they were unable to take this from the deposit however I have now had then claim this from the deposit, and they seem to think I'll still be paying the £40 a month offered, not a chance your not getting double from me.
The property I vacated was deemed as not fit for human inhabitation due to the dangerous loft and the roof needing a major repairs.
I will be taking legal advise and will fight them the whole way as they have new tenants in the property now
EDIT in response to the reply from yourselves, notice wasn't given for rent arrears, the rent owed is for the last month and I have emails to prove this and also the threat of a CCJ.
The property has been re let as I've been informed by a number of neighbours and for for you saying it needed cleaning, the property was left in the state it was given, I admit I forgot a chair in the small room but that doesn't warrant you trying to claim over £2000 from myself, I will be speaking to my solicitor
Nicholas · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 22 October 2024
We’re really sorry to receive this Nicholas as it is obviously not our aim to upset people. This should really have been posted on the Rentals page but we will look into your complaint and come back to you. However when rent arrears are due we have to protect our client who is owed the monies otherwise they can fall into arrears with their lender.
Nicolas, we have now looked into this and we will contact you direct to try and resolve the matter. We do however dispute your review as we have not threatened you with a CCJ, the house has not been re-let as it needs cleaning, the rent is owed to the landlord and he gave notice because of this.
★★★★★ 5/5
GoogleRecently purchased a house advertised by Robert Watts Estate Agents
From start to finish I found the whole experience easy to deal with.
Amy Roebuck in particular was easy to communicate with and always responded to Emails quickly.
David · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 22 October 2024
Thank you so much David and we're so pleased Amy was on hand to help the whole way through.
★★★★★ 5/5
GoogleRecently sold my house with Robert Watts and after a few hic ups initially Stephen was always on hand to offer support and advice. Although my on going house purchase fell through with them I felt supported and treated with compassion. If I ever come to sell another house again I would definitely approach Robert Watts again. Thank you Stephen!
Claire · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 20 March 2026
Thank you Claire that is really kind of you. We know the process wasn’t straightforward, it seldom is unfortunately, but we’re delighted Stephen was on hand to help. We wish you all the luck in future and thanks for using us.
★★★★★ 5/5
GoogleFantastic service provided selling our home through some very difficult circumstances with the lower chain
Jenny at the Cleckheaton office was outstanding and made sure that we were kept updated at each step as well as chasing regularly to solicitors and other agents in the chain.Without her expertise I’m not sure the sale would have completed.
Thank you Robert Watts and James for the outstanding service your team provided
Graeme · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 20 March 2026
Thank you Graeme we really appreciate this lovely review. We know it was a difficult process as it it often is in today's market and it's great to know that Jen's diligence and hard work was appreciated. Like you said, we do not think it would have happened without her efforts and she and the whole team were thrilled when you finally moved. Good luck in your new home and thanks for using us.
★★★★★ 1/5
GoogleRenters - avoid at all costs. Just not worth the hassle. Pulled our application, but did not tell us we had 24hrs to fill out an application. Myself and my partner both have full time professional jobs and had a busy weekend which did not provide time to complete the referencing. Molly claims to have emailed to warn us, but we have found no evidence of this. Also said they had called, but only called my partner not me, when my number was on the form as well.
I've had better communication from a brick wall.
Generally awkward to deal with.
James · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 20 March 2026
Sorry James this is the Sales page but we will look into this and come back to you.
We have looked into this and reply as we did to your partner above, its a competitive rental market and please let us state quite clearly, we do not set the rental prices. This is simple supply and demand and if the Government keeps forcing private landlords out of the market rents will rise unfortunately. We sympathise with you having to work but we were clear in our requirements and we cannot be to blame if you didn't respond and we have other tenants waiting. We act for the landlord who wanted to go with the other party and have to look after their interests first. Good luck finding suitable accommodation.
★★★★★ 1/5
GoogleIf I could give zero stars i would. Not worth the hassle, the lettings agent was a pain from the start, wouldn’t let us email them across most of the information, had to spend the day rushing around to get the application in. Then to make matters worse they withdrew our application without telling us, until they did it! They said they tried ringing us, however I work 12 hour shifts and work nights so I’m not awake in the day to answer their calls. They expect you to reply straight away and be at the beck and call. I work so I can pay your ridiculous rent prices! People can’t just drop work because you expect them to, whether it’s viewings or filling the referencing out. Also, they never said we had 24 hours to fill in the referencing, so clearly a lack of communication and inept staff.
You’ve just lost some really good tenants now.
Amy · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 20 March 2026
Amy again you have left this review on the Sales page like your partner and we do feel it is unfair to react with 1 star reviews if things do not go your way. However it its a competitive rental market and please let us state quite clearly, we do not set the rental prices. This is simple supply and demand and if the Government keeps forcing private landlords out of the market rents will rise unfortunately. We sympathise with you having to work but we were clear in our requirements and we cannot be to blame if you didn't respond and we have other tenants waiting. We act for the landlord who wanted to go with the other party and have to look after their interests first. Good luck finding suitable accommodation.
★★★★★ 5/5
GoogleI recently completed a purchase from sellers who used Robert Watts Cleckheaton as their estate agent. I wanted to say that even though I wasn't technically their 'customer' I really did feel they gave me great support during the purchase process, with some challenging and hairy moments from further up the chain we were in! Special thanks to Jenny who was extremely responsive when I asked for information or help (and when I was very stressed!). And whenever I spoke to anyone in the office they were all really great (Angela and Stephen). Thank you.
Hannah · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 20 March 2026
We really appreciate you posting this Hannah thank you. Buying and selling can be stressful but it’s lovely to hear from a buyer and we’re delighted Jenny and the team were hand to help. Good luck in your new home.
★★★★★ 5/5
GoogleWe have recently completed the sale of our house through Robert Watts; the property we subsequently bought was also marketed by them. From valuation to completion the service we received was flawless; unlike other agents we feel that James provided a fair and achievable valuation of what our house was worth rather than giving unrealistic expectations of its worth. Within hours of the advert going live we had viewings booked in and received multiple offers.
We had the pleasure of having Jenny being assigned to manage our case; the service we received was nothing short of exceptional, she went above and beyond chasing solicitors and ensuring progress was being made.
We don't intend on moving again but we would thoroughly recommend Robert Watts to anyone looking to sell and would specifically recommend Jenny look after the case.
Thank you
James · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 20 March 2026
Wow what a fantastic review James thank you so much for posting this. It’s great to get a review from a seller and buyers perspective and are so pleased James and Jenny and the team exceeded your expectations. Thanks for using us and enjoy your lovely new home.
★★★★★ 5/5
GoogleRobert Watts were the estate agent we used to sell our property. We would like to pass on our appreciation to Jenny and Steven at the Cleckheaton office who both worked very hard on our behalf to get our sale ( and related purchase) to exchange of contracts and ultimately legal completion. We are really grateful to you. You were both so friendly, helpful and very kind throughout the transaction and yet still kept your professionalism. Would definitely recommend this company to anyone looking to sell.
Janet · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 20 March 2026
Many thanks Janet for posting this lovely review. It is great to hear both Jenny and Stephen were both on hand to assist and it's really pleasing they could help on both your sale and your purchase. We pride ourselves on our professionalism and experience as much as our friendliness down to earth approach so we're delighted this comes across well. Thank you for using us and enjoy your new home.
★★★★★ 5/5
GoogleI had a fantastic experience working with Angela from Robert Watts during the purchase of my new home. She was professional, friendly, and kept me well-informed every step of the way. The whole process went smoothly thanks to her dedication and clear communication. I highly recommend Angela and Robert Watts to anyone looking to buy a property!
Joe · 25 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 20 March 2026
Thank you Joe that’s a very lovely review and we’re so pleased Angela was there to help you and keep you in the loop which is so important in the buying process. It’s always nice to get feedback from buyers as well as sellers so we really appreciate your comments. Good luck in your new home.
★★★★★ 5/5
GoogleWe were buying through Robert Watts but unfortunately had the worst solicitors to start with. Throughout, Amelia was amazing. Always helpful and very professional whilst also teaching me to grow a backbone! Finally with a brilliant …
Lorraine · 22 September 2025 · Robert Watts Wibsey
Agent replied · 20 March 2026
Thank you Lorraine and we are so sorry you had a poor experience with solicitors at the beginning which is a common complaint unfortunately but we're delighted Amelia and the team could help you sort it all out. It is so nice to hear such … More
★★★★★ 5/5
GoogleOutstanding service from start to finish professional and caring .
Highly recommend Robert Watts and their wonderful attentive staff .
They made the sale of my late fathers house much easier than I thought it would be . Thankyou
Tina · 20 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 20 March 2026
We really appreciate you posting this great review Tina thank you. It can be stressful selling, particularly in probate circumstances, but we are delighted you were happy with our service. Thanks for using us.
★★★★★ 5/5
GoogleJenny and the team were great help in managing the sale of my house. I would highly recommend.
Harry · 20 September 2025 · Robert Watts Cleckheaton (Lion Chambers)
Agent replied · 20 March 2026
Thank you Harry we really appreciate you posting this and were delighted Jenny and the team were there for you. Thanks for using us and good luck going forward.
★★★★★ 5/5
GoogleCarly and the team at Robert Watts dealt with the sale of my late Aunts property. I can't thank them enough for all the assistance they have given me during this time. Nothing was too much trouble for them. They have kept me informed every step of the way and also given me lots practical help too. What a service! I can't thank them enough and will not hesitate to recommend them in the future.
Lorraine · 13 September 2025 · Robert Watts Idle
Agent replied · 13 April 2026
Thank you Lorraine that is a super review. Our aim is to help our customers throughout the whole process and Carly and the whole team's experience and professionalism is a real asset for us here. We're delighted you were so happy with Carly in particular and many thanks for using us and good luck with your future plans.
★★★★★ 5/5
GoogleOutstanding service and systems in place! As a landlord, having the support of Kate and Robert Watts Lettings really makes a difference to running our property business. I have used many other agents and NONE have been as knowledgeable or structured as the Watts team. Highly recommended! Dan Dalton - ALTO Homes
Dan · 10 September 2025 · Robert Watts Cleckheaton (Churchill House)
Agent replied
Thanks Dan - much appreciated your review for our rental team
★★★★★ 5/5
GoogleOutstanding service from start to finish professional and caring .
Highly recommend Robert Watts and their wonderful attentive staff .
They made the sale of my late fathers house much easier than I thought it would be . Thankyou
Tina · 8 September 2025 · Robert Watts Cleckheaton (Churchill House)
Agent replied · 8 May 2026
We really appreciate you posting this great review Tina thank you. It can be stressful selling, particularly in probate circumstances, but we are delighted you were happy with our service. Thanks for using us.
★★★★★ 5/5
GoogleRating only, no written review.
Lucy · 2 September 2025 · Robert Watts Bradford (704 Road)
Agent replied · 9 September 2025
Thanks Lucy
★★★★★ 5/5
GoogleGreat service friendly staff went above and beyond with help with the process.
Thank you Rachel and Tabby
Margaret · 2 September 2025 · Robert Watts Bradford (704 Road)
★★★★★ 5/5
GoogleExcellent service for the second time, would highly recommend
Tom · 2 September 2025 · Robert Watts Bradford (704 Road)
★★★★★ 5/5
GoogleOutstanding service from start to finish professional and caring .
Highly recommend Robert Watts and their wonderful attentive staff .
They made the sale of my late fathers house much easier than I thought it would be . Thankyou
Tina · 28 August 2025 · Robert Watts Kirklees
Agent replied · 2 September 2025
We really appreciate you posting this great review Tina thank you. It can be stressful selling, particularly in probate circumstances, but we are delighted you were happy with our service. Thanks for using us.
★★★★★ 5/5
GoogleOutstanding service and systems in place! As a landlord, having the support of Kate and Robert Watts Lettings really makes a difference to running our property business. I have used many other agents and NONE have been as knowledgeable or structured as the Watts team. Highly recommended! Dan Dalton - ALTO Homes
Dan · 26 August 2025 · Robert Watts Kirklees
Agent replied
Thanks Dan - much appreciated your review for our rental team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
