Trusted Agent profile

Persimmon Homes estate agents in Durham, Wallyford, Malvern and 62 more

3.8

★★★★★ Good

668 reviews across 76 offices and 1 platform

Persimmon Homes has 76 offices, in Durham (four offices), Wallyford, Malvern, Aylesham, Towcester, Westhoughton, Clacton-On-Sea, Shaftesbury, Stoke-On-Trent, Derby (two offices), Colchester (three offices), Salisbury, Bamber Bridge, Newcastle-Under-Lyme (two offices), York, Bradford, Dawlish, Middlesbrough, Darwen, Newcastle Upon Tyne, Shavington, Stratford-Upon-Avon, Banbury, Edinburgh (two offices), Hartlepool, Anslow, Braintree, Colne, Doncaster, Glasgow (two offices), Liverpool, Workington, Cheadle, Penrith, Rainham, Redditch, Bridgwater (two offices), Clitheroe, Wakefield, Blackburn, Cannock, Newton Abbot, Selby, Stone, Ashford, Carlisle, Darlington, Livingston, Sandbach, Sedgefield, Swindon, Tiptree, West Lothian, Ely, Malmesbury, Pershore, Tranent, Cullompton, Gravesend, Grimsby, Shrewsbury, Telford (two offices), Warwickshire, Cranbrook and Tewkesbury. Together they have 668 reviews on 1 platform, rated 3.8 out of 5 overall.

Google logo

3.8 / 5

668

Reviews on Google

All 76 offices

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Persimmon Homes's 76 offices, most reviewed first. Each has its own page.

Latest reviews from every Persimmon Homes office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Wasted 50 miles round trip to visit their site only to find they are close. Disappointed they dont update timings on their website or google maps

Sami · 14 April 2024 · Persimmon Homes Westhoughton

4/5

Google

A new housing estate. Leads from Platt Lane and will eventually also have access to Chequerbent roundabout. There is a small restaurant near the restaurant called Rosa, which is lovely. There will eventually, be a park for kiddies here too. There are various types of houses on this estate, built by Persimmon. We have family on this estate and they are very happy there. The road from Platt Lane and eventually Chequerbent roundabout will be extremely busy when the estate is complete.

Beverly · 14 April 2024 · Persimmon Homes Westhoughton

5/5

Google

They are lovely houses in a very quiet area

Anita · 14 April 2024 · Persimmon Homes Penrith

1/5

Google

This review is for Burgh Gate, Musselburgh, Scotland. Plot 271. We moved in 17th December 2021, and on the first day we moved in we had noticed that our garage wall had collapsed and we’re told that “It must have been the wind that done it”. After 6 weeks, bearing in mind we were told it would take 3 days, the wall was corrected along with the rough casting. During this time many snagging issues were found. Our en-suite didn’t produce hot water. So we had to have our wall, in one of the bedrooms, cut into which showed that the person who had installed it put the pipes the wrong way round. Further to the snagging, our paintwork was absolutely atrocious and this was also agreed by one of the site managers at the time. So we had someone come round who we were told was the general managers personal painter”. He done a disaster of a job, it was later found out that he isn’t even a painter and just a handy man. We found this out because painters later attended our house after 1 year and a half. We had a faulty electric shower in the main bathroom, our tile in our en-suite was smashed, sinks were cracked in all bathrooms. During the episode of the snagging getting promised to be corrected, there were two site managers who told us that due to the inconvenience, of the garage wall, they would landscape our garden to how we liked. It was done, but the grass was just lumped onto all the rocks in the soil, our fence hasn’t been correctly put back into the ground, and we have been waiting for this to happen for over 1 year and a half. We were also getting chased by these two managers for the NHBC survey to be signed and to be told that they wouldn’t do the landscaping or fix any further issues if that survey wasn’t complete with a yes being ticked. There have been about 50 site managers so we don’t know who they are. We were also not given our welcome Pack with information on it such as having our boiler serviced within a year. We got our boiler serviced a year and a half later because we found out that many houses in the estate were having gas leeks. The service we got stated that it had been poorly fitted and it was corroded due to this. We made persimmons aware and they have told us us it’s not there issue and after further correspondence they are now ignoring us. Going back to the two managers who pressured us for the NHBC survey, one of them actually promised us a new kitchen but that never happened. I can honestly say it’s been the worst experience. Staying of work, losing annual leave days, promises of attendance of tradesmen and no attendance. I have also been told today that one of my neighbours called the bro Persimmons to speak with customer care and she overheard them on the phone stating “ you b***ard I told you not to put that one through’ We have emailed Dean Finch twice with no response. We have no went to our local MP and in talks with 2 local papers. Many of the residents are now coming together as they have had the same experience. Nearly two years later and things still haven’t been fixed. I CANNOT STRESS ENOUGH, don’t buy any persimmon home. Burgh Gate has 5 stars outside the sales office, a complete lie. No communications from Customer care for 4 months The only positive I can advise people of is Avril at the sales office, she’s brilliant. The rest of them are a disaster.

Jordan · 14 April 2024 · Persimmon Homes Wallyford

2/5

Google

Uninspiring! from sales office experience in Musselburgh, to the development and properties themselves.

Graham · 14 April 2024 · Persimmon Homes Wallyford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Persimmon Homes

Which Persimmon Homes office has the most reviews?

Durham (Aykley Heads) has the most, with 50 reviews rated 4.1 out of 5, followed by Durham (Rainton Gardens) with 38.

Where are the Persimmon Homes offices?

The 76 Persimmon Homes offices, by town:

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent