★★★★★ 1/5
GoogleWhere do you start with this absolute shambles of a company and development?
They have consistently lied to residents, selling homes under false pretences. The main issue being the landscaping of the development which they wash their hands of and have backtracked on numerous statements.
Completing snagging jobs to an unacceptable standard, again failing to take responsibility for their “shoddy work”.
Holding the monopoly with WiFi / Network you to go with their own WiFi company (FibreNest) which is overpriced and has countless issues. Again which are never solved.
If I could go back in time I would have never have bought a property off Persimmon Homes, and especially at Castle Garden development. Avoid at all costs.
J · 25 February 2025
★★★★★ 1/5
GoogleI had an extremely disappointing and frustrating experience with Persimmon Homes. I was in the process of purchasing Plot 377, which was initially priced at £299,995. However, the whole experience turned out to be a nightmare, and I would strongly advise against dealing with this company.
From the start, they repeatedly contacted me directly instead of my lawyer, which was incredibly unprofessional and unnecessary. They bombarded me with calls and emails, constantly harassing me for personal details about my mortgage, especially after I chose not to go with their preferred brokers. Despite my clear choice, they pressured me time and time again to change to their brokers, even suggesting that my mortgage might not go through, as mentioned by someone named Amanda. This caused a lot of unnecessary stress and anxiety.
To make matters worse, after weeks of delays and continuous chasing from their end, the plot was sold to someone else for £309,995, an increase in price from the original £299,995. It felt like nothing more than a blatant attempt to make a profit at my expense. Not only did they take my £750 reservation fee without any consideration, but their greed was evident in how they handled the entire situation. It’s clear to me that Persimmon Homes is only focused on making a quick sale, with no care for customer experience or integrity.
In short, my experience with Persimmon Homes was nothing short of a nightmare. They were rude, unprofessional, and ultimately cost me both time and money. I would strongly recommend looking elsewhere for a more reliable and customer-focused homebuilder.
AVOID THIS COMPANY AT ALL COST
Farah · 14 January 2025
