Trusted Agent profile
★★★★★
20 reviews across 1 platform
St. Andrews Road, Malvern WR14 3PS
Persimmon Homes's Malvern office at St. Andrews Road is rated 3.8 out of 5 across 20 reviews on 1 platform, including 20 Google reviews rated 3.8. Checked 9 October 2026.
Every review we hold for the Malvern office, from every platform, shown as written. First names only.
1/5
GoogleHouses are extremely crammed in, with no privacy at all. Bedroom windows look directly into the neighbours house. Very overpriced to live on a large estate. Many of the occupied social houses are an eyesore with huge piles of rubbish on the driveways, daily. Gardens not maintained and kids bikes and scooters all dumped in the road.
2/5
Google- Great sales team, beautiful location and style of property. One of the site managers is friendly and helpful and lots of our initial snags were fixed in the first year. Hence the 2 stars. - After-care is an incredibly stressful experience. If you buy, get a snag report done asap and be prepared to remind them about the outstanding jobs until you're blue in the face. Lots of false promises from Customer Care. - Don't move anything from your 7-day snag form to the 30-day, as this will release your retention fee to the builder. Once they've got it, they don't seem to care much about completing everything in a reasonable time frame. - It feels like there is cost-cutting and rushing to build. Look for variations in your build that aren't design changes noted on your plans as they may well signify a piece of work that is missed or incomplete. This could be something as basic as a vent in the brick or roof tiles for bathroom extractor fans. There are a number of properties without these, suggesting the moisture may be going into the attic like ours is.
5/5
GoogleMalvern Rise - Just had my demo with the site manager for my new home built by Persimmon Homes, and I have to say what a beautiful build it is. I was not expecting such a high quality of build and finishing touches, even though I went with standard finishes they are of a very high quality indeed. I was also very impressed with the heating system installed and the odd little safety extras within the home that come standard. Very well done Persimmon, I am very excited and looking forward to moving in soon :) Update now moved in. Again the house is beautiful, very pleased with it apart from the expected snagging. Only issues are with the Persimmon customer service team, they are shocking!!!! False promises and untimely repairs . I don't think ill be buying from them again
4/5
GoogleGreat location, close to local skops
5/5
GoogleNice houses good gardens. Carpentry is on point! Especially the cladding.
4/5
GoogleFriendly staff, service quicker than most 'spoons. Shortened food menu, reasonable selection of cask conditioned beers. Very convenient place to wait for the next train
5/5
GoogleWe completed on a new property at Malvern Rise after a wait of 10 months build time. Here and now I can say “Forget the negative press Persimmon seem to be haunted …
1/5
GoogleSeem disinterested in site office and mixed offers/incentives advertised. Houses aren’t selling and are overpriced
3/5
GoogleLovely home inside but not enough garage space and terribly overlooked. Very helpful staff
4/5
GoogleDoing a removal to there, lovely couple.
4/5
GoogleDoing a removal to there, lovely couple.
4/5
GoogleFresh new housing estate by persimmons. Quality houses with a view to the vale of Evesham.
5/5
GoogleLovely homes and wonderful views of Malvern hills
3/5
GoogleNice location
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Persimmon Homes's Malvern office has 20 reviews across 1 platform: 20 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Persimmon Homes is rated 3.8 out of 5 across all 20 reviews, and 3.8 out of 5 on Google from 20 reviews, checked 9 October 2026.
Persimmon Homes, St. Andrews Road, Malvern WR14 3PS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.