Trusted Agent profile · Berkshire, Oxfordshire, Wiltshire and more
Verified
★★★★★
6,500 reviews across 21 offices and 6 platforms
Parkers has 21 offices, in Reading, Witney (two offices), Tilehurst, Chinnor, Earley (two offices), Theale, Caversham, Burghfield Common (two offices), Pangbourne (two offices), Woodley, Tadley, Swindon, Newbury, Spencers Wood, Stroud, Twyford and Eynsham (Berkshire, Oxfordshire, Wiltshire and Reading). Together they have 6,500 reviews on six platforms, rated 4.7 out of 5 overall.
4,378
Reviews on Google
All 21 offices
326
Reviews on Facebook
All 21 offices
6
Reviews on Yell
All 21 offices
33
Reviews on The Trusted Agent
All 21 offices
1,611
Reviews on Trustpilot
All 21 offices
146
Reviews on allAgents
All 21 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Parker's Team at Burghfield Common acted professionally from the initial sales contact, right through the sale process for our house. We took on board their ...Read all 16 from sellers
We had had fantastic experience recently buying through Parkers which was really refreshing as we sold through another agent and had a terrible time. We think ...Read all 8 from buyers
Firstly I would like to thank you Parkers for their great service we received assisting with finding a tenant. The team from Parkers we have dealt with were ...Read the review from landlords
The process had also changed since I had last rented a property but Klara was extremely kind, reassuring and helpful through the entire process. She was always ...Read all 8 from tenants
Parkers's 21 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Parkers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
allAgentsDamian Glowacki was very
Damian Glowacki was very helpful playing teh go-between between parties in the chain and reliably provided regular updates throughout the process. Slightly disappointed with the finalk completion date, but all-in-all a happy customer.
1/5
GoogleRating only, no written review.
5/5
allAgentsI started looking for
I started looking for investment properties last summer. I used a selection of estate agents. Parkers were brilliant every step of the way. First they were always polite on the phone. Two, they were never late for viewings. Three and most importantly they were never ever pushy to hasten me to make a decision. Their staff member on viewings was independent of sales and was always impartial and helpful to consider the entire property. I found Amy, on the phone, consistently kind and thoughtful. She always followed up questions, finding out the answers and never pushed for a sale. She listened and responded to my requests, only sent me details of properties that were pertinent to me and after many viewings, I found a property which matched my all requirements. Ben, on the lettings side was very competent too. Again not pushy or presumptuous. Thorough on the first visit and answered all of my many questions. He was professional, always punctual. He was very reasonable on valuation and what to expect. He said when the information would go live on the web and it did. My only surprise was how quickly my property let (under a week!) If you want to be treated with respect, have attention to detail, and experience professional service - go to Parkers, Market Place in Reading. Professional, patient and not pushy!
1/5
allAgentsWhen signing up to a property
When signing up to a property with the above agents, they were all smiles. After we signed our contract, we got a house that was full of someone else's leftover furniture, was filthy, un-kept and needed work doing to it throughout. We spent our time and our money putting it right, being told we'd be 're-imbursed' at the end of our tenancy. As you can imagine, they do not have any recollection of such matters. Us spending £800 on carpets, having a handyman for 2 days putting wires back in walls and replacing lights, them having to hire cleaners AFTER we had signed for the house - seems to have totally vanished from their memories! Don't trust them, be taken in by their smiles or believe any of their stories. Get absolutely everything in writing as they will do their utmost best to screw money out of you however they can.
I am the Branch Manager at Parkers, Reading and I am sorry to hear you have experienced problems, we do have an internal complaints procedure and are members of The Property Ombudsman Scheme. Should you wish to raise an official complaint, please contact me in the first instance on 0118 9575455 or damien.glowacki@parkersproperties.co.uk and I will be happy to assist.
5/5
allAgentsWe have just recently dealt
We have just recently dealt with Parkers Estate Agency in the rental of 2 properties, all the staff there were extremely helpful and professional. They dealt with everything quickly and efficiently. We would definitly deal with this company again. Excellent service.
5/5
allAgentsMark was very polite,
Mark was very polite, professional and impartial. He presented me with all the information, facts and honest advice from his experience to allow me to make my own decisions. The rest of the Parkers team (including Grace) were very efficient in organisng my property to be ready for let and helped fill the property in under a week at a great price. These guys are highly recommended and didn't at any stage push or try any traditional "sales pitches" on me. Cheers Mark, a pleasure to do business with you.
2/5
allAgentsI was interested to buy this
I was interested to buy this property and made an offer. Parkers has accepted my offer after 4 days. But within 24 hour they changed their mind and informed someone else has offered more and so we will take that offer, if you do not increase. As they told the new offer is significantly higher than my offer, I was not in a position to make an higher offer. They may be right in taking up the higher offer, but they are wrong in accepting my offer when they knew that someone else has seen the property already and has not made any offer yet. They should have waited for the other person to make an offer before accepting mine. This particular property was in the market for more than 8 weeks when I made the offer and what is surprising is, within a day of my offer getting accepted someone else made a significantly higher offer. There might not be anything dodgy here, but I can't convince myself that everything was in order all the way. I hope they do not do anything like this to anyone else.
In response to your comment we would like to clarify the circumstances around your review and why we were unable to proceed with your offer. The original offer you made was within the first few weeks of marketing the property. Your offer was substantially lower than the asking price and was therefore rejected. After some time you requested we represent your offer, we attempted to do this but we were unable to get in touch with the vendor. When we finally had a response from the vendor, your offer was then accepted. In the meantime, other viewings were taking place and one of the applicants that viewed before your offer was accepted came in with a higher off which had to be presented to the vendor. The vendor decided to proceed with the higher offer, at which point we informed you of this and gave you the opportunity to increase on your original offer, which you declined. As an agent we have to act with our vendor’s best interest in mind and are legally obliged to present all offers. If you do wish to contact Parkers to discuss this further we would welcome this.
4/5
allAgentsQuick responses and provided
Quick responses and provided detailed information. Kept me up to date with properties before they were on the market. Friendly staff who were very professional and helpful.
5/5
allAgentsI have been working with the
I have been working with the lettings team at Parkers for a number of years using their fully managed service for my 3 properties. The service Parkers provide has always been excellent from a tenant finding, rent collection and maintenance perspective. Communications are prompt and with a light touch. Very satisfied.
5/5
allAgentsI have bought properties
I have bought properties through Parkers Reading Town Centre and also let them all, through the same. They provide an excellent professional service throughout, from sale to lettings to management of my properties. All the staff are switched on and informative at every stage.
5/5
allAgentsI have recently purchased a
I have recently purchased a property being marketed by Parkers Reading and my contact was Damien Glowacki. The service I have received from begiining to end has been fantastic and Damien has been thorough, honest and helpful all the way through. All of the numerous issues were on my side as I had problems with my mortgage lender. This caused delays amounting to around 3 months, during which time Damien was extremely understanding and helped keep the relationship with the vendor as smooth as possible. I never felt that Parkers was just representing their interests; I genuinely got the impression that they cared about customer service, both for the vendor AND the prospective buyer. I would highly recommend Parkers and they will be my first choice of agent as required.
5/5
allAgentsLast year I looked into an
Last year I looked into an investment property and at the time spent a lot of time with Parkers, who were honest, patient and gave excellent advice, which I followed and held off buying until this year. I have now put an offer in on a property which has been accepted. What I particularly like about Parkers is that they never pushed or tried to cajol me into buying. When I was being shown around Ben was really helpful giving balanced advice, highlighting pros and cons rather than trying to push me into a decision, he was patient and happy to show me as many properties as I wanted before I choose. He was also incredibly respectful of the vendors, whish I thought showed integritey. Honesty and respect are high on my agenda when buying a property and I can honestly say that all the staff treated me with these. I would thoroughly recommend Parkers. Mark who deals with lettings also spent a lot of time talking to me about practical issues and returns etc. I would like to take this time to thank everyone for their prompt, honest, professional yet personal service. It was a pleasure rather than headache buying this property, also thank you for your relentless patience.
5/5
allAgentsMark managed my property
Mark managed my property really well. He got me the asking price I wanted within 2 days. He liased between myself and the tenant in a very prompt and professional manner and the follow up work since the tenant moved in has also been dealt with in a positive manner; keeping me up to date with everything I need to know. Would highly recommend Parkers to all Landlords
5/5
allAgentsI went into Parkers in
I went into Parkers in Reading as I am currently looking to buy my first property. As it is my first purchase I found Jay very helpful as not only did she show me potential properties in my price range, she also gave me a good insight into the house buying process which I was unsure on. Unlike other estate agents that I went to I feel Jay was only too happy to spend time explaining this to me and found her very professional. I am still looking for my first property but I will definately be using parkers to assist me with this as I was very happy with the service.
5/5
allAgentsWe have been working with
We have been working with Parkers for nearly ten years. They have consistently given excelent service. They are both professional and fairly priced and most important reliable. I have no hesitation in recomending them.
5/5
allAgentsMark in Particular (as he was
Mark in Particular (as he was the 1st contact person I spoke to from Parkers), and all other Staff Members are brilliantly well skilled to have you experience a 5 star experience in customer services. Mark did everything to help me out from negotiating with the landlord about my requests to making sure everything else adapts with my needs (rather than me adapting to the property) .. I came in contact with him today as well. He's a great listener, a clear talker, passionate, and an important asset to your business. I would like to also thank every other person at Parkers there for "naturally " smiling anytime of day, regardless of the pressure of work.
5/5
allAgentsI have never bought a house
I have never bought a house before but I found Parkers really explained alot to me. I didnt know anything about how much i could afford and they got me in contact with one of their mortgage brokers, which I found very helpful. I also didnt know about solicitors fees which again they were very helpful in explaining to me. I have viewed various properties through Parkers and each time they have been efficient and thourgh. I am still waiting for the perfect property for myself and hopefully Parkers will help assist me with this!!!
4/5
allAgentsParkers showed me more
Parkers showed me more properties and variety of options with in less time. This made my life easy and I need not look at other agents. The service quality was good and they are ready to go extra mile to help customers.
1/5
allAgentsi recently just sold my house
i recently just sold my house through parkers reading and i can only say good things about the team from the moment ben mitchell put the house on the market the service was excellent jay kept us updated with viewings and the feedback and once an offer was made on our property damien looked after our house sale dealing with the solicitors and our buyer we would recommend parkers to anyone thinking of selling in the reading area
5/5
allAgentsThe service at Parkers has
The service at Parkers has always been great. I've have used them for over 5 years and they have managed 3 properties for me. They have always helped with any problems I have had. They have supplied good trades people when I have needed them. In every department, from viewings and rental negotiations right through to accounts, all the staff have been very attentive friendly and helpful. I have and do recommend their service to others.
5/5
allAgentsI visited today for advice on
I visited today for advice on buy to let flats. Amy was excellent in her manner, and her knowledge of the area and current letting climate. An asset to the branch. Thank you
5/5
allAgentsI have dealt with Parkers
I have dealt with Parkers Properties for a few years. They manage one of my property in Reading. They are always do the job very well. They are reliabile, trustworthy, hardworking and always honest with me. if i have any queries i always appraoch Craig Pearson who is professional and is always very helful and comes back to me with solution to my query. Thank you so much Craig, i really appreciate all your work in the past years. From Dr Naqvi and Mrs Naqvi.
5/5
allAgentsAlthough we didnt end up
Although we didnt end up using the company, Jay was thoroughly helpful and professional throughout the process. She provided good insight into the properties and the area which was good as we are new to the area.
5/5
allAgentsHave been with Parkers now
Have been with Parkers now for over two years. From our first time in reading we checked a few agencies but Mark and the team at Parkers helped us find what we were looking for ie, place, size and budget. Their level of service and friendliness was what led us to choose them. When we were looking to move we went back to Mark and again the help and advice was second to none. If ever there is a question or a problem they are just at the other end of the phone or email. They have always been helpful and we would recommend them to anyone.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Reading has the most, with 1,360 reviews rated 4.4 out of 5, followed by Witney with 671.
The 21 Parkers offices, by town:
16 reviews from sellers, rated 4.7 out of 5 on average. For example, Richard wrote: "The Parker's Team at Burghfield Common acted professionally from the initial sales contact, right through the sale process for our house. We took on board their ..."
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Caroline wrote: "We had had fantastic experience recently buying through Parkers which was really refreshing as we sold through another agent and had a terrible time. We think ..."
8 reviews from tenants, rated 5.0 out of 5 on average. For example, Michael wrote: "The process had also changed since I had last rented a property but Klara was extremely kind, reassuring and helpful through the entire process. She was always ..."
Yes. In The Trusted Agent 2026 awards: Parkers, Witney won Gold; Parkers, Reading won Gold; Parkers, Woodley won Gold; Parkers, Earley won Gold; Parkers, Tilehurst won Trusted Agent; Parkers, Chinnor won Trusted Agent; Parkers, Newbury won Trusted Agent; Parkers, Caversham won Trusted Agent.
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