Parkers Reading reviews

★★★★★ 5/5

Google

Callum from Parkers Reading was absolutely wonderful with the entire renting process. The viewing went smoothly and he made sure to address all of my concerns. He was very professional and helpful at every stage of the process and I'm thankful to him for making the entire experience more easy. Highly recommend Callum and the team at Parkers Reading ✨

Madhuri · 1 August 2026

★★★★★ 5/5

Google

I've been a landlord with Parker's for many years now. Sophie has been my go to person for help and support with any requests or issues that pop up. Thank you for always dealing with these in a timely, friendly and professional manner. It's very much appreciated. Thank you to all the team at Parkers.

Erika · 20 August 2026

★★★★★ 1/5

Google

The worst agency I have dealt in my entire life. Our flat close to Addington Road had clear dump issues, consistently over 80% humidity despite dehumidifier on 24/7 collecting 2 litres of water daily. Many objects got damages by mould including laptops, clothing and optical instruments. I had pneumonia after I left the flat, and was on inhaler for months. My girlfriend was on steroid inhalers for months despite we never had asthma in our entire life. The agency refused to help, claiming they had fixed the issue and it was basically our fault. We refused the price increase as they lied about fixing the issue and we left the flat one year ago, what a blessing. We now live in a normal flat and normal humidity levels and never had any payback for the damage we had on our health and goods. All we can do is to warn everyone about this agency. In my opinion avoid, any other agency Reading seem to take these issues more seriously. Awful experience, STAY AWAY. Edit to respond to the agent: the problem was not fixed and we have evidence of that. What they call “appropriate action” was literally to paint two walls, they said they would replace the old windows but they never done it. The tenancy has long ended and I am truly glad about it, as we live in a normal flat and our health is not in jeopardy.

Danilo · 7 January 2026

★★★★★ 5/5

Trustpilot

The experience I had with Parkers was…

The experience I had with Parkers was very professional and everything went smoothly from me viewing the property by Callum Rumble who was very helpful and knowledgeable about the flat. Getting the offer, to processing all of the checks through Homelet. Sam Ruchpaul was also helpful about the deposit process too. Ruby Mcgrath was helpful in making sure everything was set up and answered any questions I had. All was completed so quickly and efficiently. Great customer service overall.

Ingrid · 28 August 2026

★★★★★ 1/5

Google

Please avoid dealing with this agency. They speak very sweetly when you want to rent a place, but in the end they will charge and fine you for no reason, even when you return the property in an ultra-clean and well-maintained condition. I had a six-month agreement but stayed only four months. Despite this, I handed over the property after four months and paid the remaining two months’ rent in full. Even then, they showed no consideration whatsoever. They charged for cleaning three times under different terms and deducted £595 for a very old property that was cleaned and handed over in far better condition than when it was initially given to me. Everything was taken for granted, and no fair assessment was done. They deliberately use different people to handle different situations, passing you around until you become tired and frustrated, which allows them to extract as much money as possible. The worst part is Mathew, the director, a completely heartless person who does not allow anyone to escalate matters beyond him. This makes it impossible to reach leadership or resolve issues fairly. His standard response to everything is simply “NO.” I lost two months’ rent and half of my security deposit due to their poor management and careless customer service. I am extremely disappointed, and this is the worst real estate agency I have ever dealt with in my life.

Fayaz · 18 December 2025

★★★★★ 5/5

Google

I would like to extend my sincere and special thanks to Kira, Alice, Cerice and the entire Property Management team at Parkers Reading for the professional and dedicated way they have managed my property. I have been very impressed with their professionalism, responsiveness, attention to detail, and commitment to providing a high-quality service. They have always handled matters efficiently and kept me well informed, giving me confidence that my property is being looked after properly. A particular thank you to Kira, Alice and Cerice for their continued support and excellent communication. Their friendly, helpful, and professional approach has made the whole property management experience much easier and more reassuring. I truly appreciate all the hard work and effort from the whole team at Parkers Reading, and I would be very happy to recommend their property management services to other landlords.

Leo · 15 August 2026

★★★★★ 5/5

Trustpilot

We had such a great experience with…

We had such a great experience with Parker’s reading, From the offer being accepted on our house. I want to do a big shout out to Beth and Damien Glowaki , as they done amazing, making sure we were kept in the loop all the way to moving. They calmed our nerves, and kept us staying positive, which was amazing. I would definitely recommend them, to anyone buying or selling a house 🏠

Maryann · 22 September 2026

★★★★★ 1/5

Google

The worst experience I've had with an estate agent in Reading, which is saying something. There were so many problems that I ended up moving out within a month. A lot of the problems were to do with their dreadful customer service: - During an issue where I had no heating (in November), they provided two small heaters (for a two-bedroom house), but not for four days and not until the day it was fixed anyway. When the agent handed them to me, she said "Are you happy now?" - No solution was offered to the issue of having no hot water at this time, except when my property manager recommended that I fill the bath using the kettle. - I was told that no one at Parkers has the authority to engage an emergency plumber, which strikes me as an extremely dangerous policy. - My property manager refused to answer my calls after I dared to suggest that Parkers weren't being very useful. - They disagreed with me on an extremely important issue affecting the property, despite the fact that I had provided evidence and they had provided no counter-evidence. - They couldn't be bothered to read (or write) e-mails properly, and so I was often asked questions I'd already given the answers to. In addition to that, when I looked around the property it was in need of a professional clean, which I was told it would have. And indeed it did have this - but it occurred before other remedial work took place, so the property was not clean again by the time I moved in. Please don't put yourself through the aggravation. Find another property that is not marketed or managed by Parkers. EDIT: Regarding the response from the owner, please note that they have quoted the initial response from The Property Ombudsman, and not the response upon appeal, which upheld the complaints about customer service.

Chris · 24 November 2025

★★★★★ 5/5

Google

We have used Parker’s to find a flat in Reading. We were shown a flat with Callum and once we told him we were interested acted very quickly to ensure we can move forward. His communication has been great in terms of responding to emails and calling to ensure we are informed each step of the way. Would highly recommend Parker’s and Callum’s services.

Nikhita · 8 April 2026

★★★★★ 5/5

Google

Alice Beavis of Parkers Estate Agency, Reading, has been a great help to us as proprty manager over the past few years . We have found her always to be pro active and responsive in all the various issues arising from our property. A great ally to have.

Paul · 1 August 2026

★★★★★ 5/5

Trustpilot

I started my BTL journey with Parkers…

I started my BTL journey with Parkers about 16 years ago. They let and manage all my properties in Reading. Over the years I have built a very good working relationship with the team, specially with Mark B and Sophie F. I have found them to be extremely courteous and competent. All my queries are answered expediently and all issues with the properties and the tenants are dealt with professionally and with care. I trust the whole team at Parkers completely and have never had cause to feel, in the least bit, unsatisfied with their services and ethical stance. If anyone out there is looking for a great team to take care of their property purchase and/or letting requirements, please consider Parkers as your first choice.

Nazmil · 1 August 2026

★★★★★ 5/5

Google

Sophie Fowler has been looking after our rental properties for several years now. We have always found her to be most friendly, courteous and efficient. She looks after our and therefore our tenants needs exceptionally and we exchange many friendly emails! Many thanks Sophie.

Beth · 1 August 2026

★★★★★ 5/5

Google

So dealing with Kira, my property manager, is always a pleasure, she always offers an amazing service from start to finish in a friendly yet totally professional manner,,,,,,, Parkers Reading letting team all offer a fast , helpful and efficient service. 5 Star

Neil · 1 August 2026

★★★★★ 5/5

Google

Bernadette kept me informed throughout the journey and always followed up when she said she would so I never had to chase, which is a real asset when selling a house. One less thing to think about. Bernadette was always on hand to answer questions whatever they were and incredibly supportive. I would highly recommend Bernadette

Stephen · 15 April 2026

★★★★★ 5/5

Trustpilot

First time buyer!

Huge thanks to Barbara and the rest of the team at Parker’s Reading for supporting me on the lengthy journey towards buying my first home! The communication has been great all the way from the first viewing to the completion date. Every single one of my calls and emails has been responded to timely and with nothing but sincere support. Warmly recommend Parker’s for your next property endeavour in Reading!

Sinisa · 5 December 2025

★★★★★ 5/5

Google

It was very great experience. Zach was very patient and understanding. First viewing i didn't like it, and he was patient to take me to other other and yet I didn't like it. And Zach kept professional and smiling even when I said I was sorry, I give Zach 5 star 🌟 …

Katherine · 1 April 2026

★★★★★ 5/5

Google

I have recently worked with Parker's regarding rental properties, and my primary point of contact has been Tracy Why. Tracy consistently delivers an exceptional level of customer service that exceeds expectations. She is highly responsive, …

Andrea · 1 August 2026

★★★★★ 5/5

Google

I had a really positive experience with Muhammad. From the first conversation through to the property viewing, everything was handled professionally and without any hassle. The viewing itself was well organised, and Muhammad was friendly, …

Ranjith · 1 August 2026

★★★★★ 5/5

Google

Parker’s Reading have now completed the sale of my property. Parkers were both professional and informative throughout this process. From negotiating with prospective buyers, achieving a good price and managing the process through to …

Gary · 1 August 2026

★★★★★ 5/5

Google

I have always been treated with respect, kindness and professionalism by this agency, especially Tracy. She has responded to my concerns or questions promptly and did everything she could to help me. She has made the 18 years I had with this agency a very nice and safe experience.

E · 15 April 2026

★★★★★ 4/5

Google

Leah Kandohla was helping me for the check out event, she was always be able to keep me updated and she was very helpful to provide information I need! Appreciate her support!

Stacy · 1 August 2026

★★★★★ 5/5

Trustpilot

Parker’s help me sell my shared…

Parker’s help me sell my shared ownership flat, once it was able to come off the shared ownership only market. There were all very friendly. Reading Parker’s were very proactive with getting viewings booked in and thankfully found a buyer a lot quicker than expected. When things started to slow down during the sale process Bernadette made sure that everything as being chased and that I was made aware and of any issues which allowed me to act when possible. I would recommend Reading Parker’s to Everyone.

Ele · 2 April 2026

★★★★★ 1/5

Google

Parkers has been a huge letdown. I've been waiting over two weeks for a basic mattress protector quote from Jay Carter, something that should take a minute. Communication is slow and unresponsive. Alice Beavis was just as useless...rude and unwilling to help with simple things like letting a plumber in to fix a leak. Everything was ended up being liased with the landlord directly anyway...not sure what's her purpose other than to delay and annoy tenants. Look elsewhere. Ideally, at an agency that doesn’t rely on fresh uni grads to run the show. They will be the first ones to take your money in exchange for disappointing service.

Piotr · 7 May 2025

★★★★★ 5/5

Google

Parkers were fantastic from start to finish with the sale of my property, I have always used Parkers but this was my first experience of the Reading branch, I was not not disappointed the high standards are company wide. I always highly recommend.

Christopher · 15 April 2026