Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am deeply grateful to Bernadette and Parker’s for their incredible support and commitment to ensuring a smooth purchase so one of their clients properties went through , with me as a buyer despite , some major challenges and hurdles along the way they at all times remained calm and positive. I would have no hesitation in recommending Parker’s to friends and to using Parker’s to sell or purchase another property in the future .
Dr · 1 August 2026
Agent replied · 22 August 2026
Thank you very much for taking the time to leave us a review, Carly! It is much appreciated, we're glad you had a nice experience and we wish you all the best :)
★★★★★ 1/5
GoogleWe have been tenants of Parkers. They do not work as a mediator between landlord and tenant. They work only for the landlords. No matter how genuine point or the fault is from landlord they will only listen and act as per the landlord. Do not use the services if you are a tenant and think the letting agency is there to help, fecitilate or a mediator between you and the landlord.
Priyanka · 20 August 2026
Agent replied · 22 August 2026
Hi Priyanka, we appreciate that deductions from a deposit are often unwelcome and can understandably be disappointing. However, please be assured that any deductions proposed are made based on the evidence available, including the inventory and check-out reports, and in accordance with the relevant guidelines and standards set by the applicable deposit protection scheme.
The purpose of these reports is to provide an objective record of the condition of the property at the start and end of the tenancy, and any proposed deductions are assessed against this evidence.
We're happy to discuss this in more detail, feel free to contact us, 0118 957 5455
★★★★★ 5/5
GoogleRecently, my house was rented out through Parkers. I was impressed that it took them only about two weeks to find suitable tenants and complete all the necessary paperwork. I would like to specifically thank Mark for helping me find great tenants so quickly, and Ruby for ensuring everything went smoothly. Overall, their service was responsive, considerate, and efficient, highly recommended!
Huihai · 24 October 2025
Agent replied · 27 October 2025
Thank you for the wonderful review for our team and for our lettings director Mark. Our goal is to deliver exceptional service and to ensure our customers have the best property journey possible. Thank you again for praising our team and service. 🙏 …
★★★★★ 5/5
TrustpilotParkers in Reading have managed rental property since 2003
Parkers in Reading have managed my property since 2003 and I can highly recommend them. In particular Kira Kinnison, who is the Property Manager, has arranged maintenance when required and rent reviews in a professional and diligent manner which gives me confidence that my interests are being properly looked after.
Andrew · 16 September 2026
★★★★★ 5/5
TrustpilotThank you Ruby!
I would say that there was a missunderstanding in regards to when we should grab the keys.. I want to take a few seconds and thank Ruby for putting so much effort in helping my flat mate and I speed up the process so that we collect the keys a bit earlier than we should have. This really showed a great communication, organisation and leadership effort. I am really pleased with the outcome!
Stefania · 25 February 2026
★★★★★ 5/5
GoogleZack was a friendly and professional estate agent who made the viewing smooth and comfortable. He answered all our questions clearly and gave us space to explore without being pushy. A great experience overall!
Reigel · 1 April 2026
Agent replied · 22 April 2026
This is great to hear, Reigel! Delivering excellent customer service is at the forefront of what we do here at Parkers :)
★★★★★ 5/5
TrustpilotKira , Ruby and the team at Parker’s are very helpful
Kira , Ruby and the team at Parker’s are very helpful. Thank you so much for taking care of the issue in the room so quickly! Your prompt response and fast coordination made a huge difference, and I really appreciate how smoothly you handled everything.
Abdul · 28 August 2026
★★★★★ 5/5
TrustpilotFantastic service from all the team at Parkers Reading
Fantastic service from all the team re - letting my property in Reading. Big thanks to Alice for overseeing the extended move out of the previous tenants, Mark, Sam & Callum for marketing & finding new tenants so quickly & lastly to Ruby for ensuring a smooth move in of the new tenants. I’ve been a landlord with Parkers for 25 years & highly recommend their Landlord services - Thank you!
JAT · 17 February 2026
★★★★★ 5/5
TrustpilotMuhammad Virk was excellent and helped…
Muhammad Virk was excellent and helped my wife and I secure this property. After a stressful experience with another agent, he was a reassuring presence and behaved diligently and professionally throughout. Callum Rumble and Ruby McGrath were exceptional throughout the process too. Would recommend them going forward
Stephen · 10 August 2026
★★★★★ 5/5
GoogleRuby (Move in manager), is an asset to Parker’s in central Reading. She had been extremely helpful with the transition to my new flat. She constantly provided courtesy calls to maintain me updated as well as requesting any additional information that I needed to provide, with a fast turnaround response.
She ensured the experience was a smooth transition, if possible, I’d hope she would be my point of contact in future moves.
10/10 of experience received and highly commendable for her service.
Reece · 20 November 2024
Agent replied · 2 November 2024
Thank you for the 10/10 review for Ruby! As a team, we pride ourselves on delivering high-grade customer service, communication and insight, all to make your move as stress-free as possible. thank you again for choosing Parkers.
★★★★★ 5/5
GoogleWe couldn’t be happier with our estate agent Sam Rachpaul of Parkers who clearly understood what kind of rent property we were both looking for.
Sam was on handy to give as advice and indeed he just got the property which made us smile.
Sam is jolly and when talking to you, any one else would think you have known each for a while.
His professionalism and a pleasant approach made feel we were with right person.
When we went to see the property Sam was already to receive us. He explained everything and explained the process which look simple as he was theoto guide us all through.
Sam is one person you like to chat with when it comes to property search.
Sam will do anything to place you where you want to be just like that. So simple.
Sam Rachpaul is the man for you on your property rent journey. You will never go wrong with Sam.
John & Anne
Wathende · 16 November 2024
Agent replied · 23 November 2024
what a wonderful five-star review, thank you John and Anne! Sam is dedicated to providing the best customer support and aims to find everyone the best property match and then be on hand to answer any and all questions to make your property journey as memorable, smooth and stress-free as possible! Thank you again for choosing Parkers!
★★★★★ 5/5
TrustpilotWow!!
Wow!!! What a great experience we had with Ruby McGrath of Parkers Estate Agent on our property to rent search. Ruby made our property rent so easy and explained to us all the processes.She gave us advice and kept our hope alive. For Ruby, it was not about selling but to serve her clients to their satisfaction. We sent so many emails to her and she was kind to respond to each of them and never gave up on us.Ruby is the gal to talk on your property search journey. She made feel like we were so close to her. Talk to Ruby for peace of mind in property search.John & Anne
Wathende · 11 November 2024
Agent replied · 13 November 2024
John and Anne, thank you so much for the five-star review! Ruby is an incredible member of our team who consistently goes above and beyond for our customers, providing exceptional, reliable service and clear communication. Thank you again for choosing Parkers!
★★★★★ 5/5
GoogleI am delighted to recommend Callum as an exceptional estate agent. His professionalism greatly enhanced our client experience. Callum showcased outstanding communication skills, ensuring clarity and responsiveness throughout the entire process.
His meticulous attention to detail and unwavering commitment to client satisfaction are particularly noteworthy; he actively listened to our needs and diligently strived to achieve optimal outcomes. For those seeking a dedicated and reliable estate agent, I wholeheartedly endorse Callum.
May · 13 March 2025
Agent replied · 14 March 2025
Thank you for the incredible five-star review May! Callum is an incredible member of the team who delivers exceptional customer service and expert communication. Thank you again for choosing Parkers and thank you for the great review!
★★★★★ 5/5
TrustpilotSo pleased I used Parkers
So pleased I used Parkers; the team in the Reading branch were helpful, informed and continually on top of my process to sell my flat in Reading. I benefited specifically from the talents of Harry and Damien, who were able to get people through my door to buy my flat and went above and beyond to help me get my sale over the line - I will always use Parkers going forward, and can recommend them for any prospective seller/buyer in Reading
C · 5 November 2024
Agent replied · 9 November 2024
Thank you for the incredible review! Damien, Harry, and the entire team are committed to delivering exceptional customer service from the very first conversation. We prioritise outstanding communication, insight, and service then maintain this high standard right through to the final sale!
★★★★★ 5/5
GoogleI had an excellent experience working with Callum as my negotiation agent. He was professional, knowledgeable, and attentive to all my questions and concerns throughout the tenancy process. Callum’s communication was prompt and clear, making what can often be a stressful experience feel seamless and manageable. His attention to detail and dedication to ensuring my needs were met went above and beyond expectations. I would highly recommend Callum to anyone seeking a reliable and supportive agent in their tenancy journey.
Iryna · 31 October 2024
Agent replied
Thank you for the five-star review Iryna!
★★★★★ 5/5
GoogleI recently purchased my new property with the help of Damien Glowacki and Harry Buck from Parker’s Estate Agent, and I couldn’t be happier with the service I received. Damien, the Sales Director, went above and beyond to ensure everything ran smoothly, keeping me updated every step of the way. Harry, the Sales Manager was professional and supportive throughout the entire process, always ready to answer my questions and provide expert advice.
Their knowledge of the market and attention to detail made the whole experience stress-free. I truly appreciate their hard work and dedication. If you’re looking for a reliable, friendly, and professional team to help you with your property needs, I highly recommend Damien and Harry.
W · 4 October 2024
Agent replied · 7 October 2024
Thank you for the incredible five-star review! Damien and Harry are two of the best estate agents when it comes to helping you find and secure your property, and making sure you stay informed throughout your move. The entire Parkers team ensure you're kept up to date with all the information you need, so your property journey is as stress-free as possible.
We truly appreciate your recommendation, and we wish you all the best in your new home!
★★★★★ 4/5
GoogleNew review: I have now moved into the flat and had to come back to edit my review from the initial 5stars. Although, the key collection process was smooth and the inside of the house was clean, the storage room in the flat is full of pre-packed boxes. There are also a few areas in the flat that need repair. I have complained about these issues and I am hoping they get cleared/fixed soon.
Old review: I just applied for a rental property with Parkers and the entire process has been smooth and transparent. Callum was really helpful, responded on time and communicated clearly. The viewing also went well as the team was there on time and they were very professional. The referencing process has also been smooth thus far.
I’m hoping that moving in and staying at the property will be as good as the onboarding process was. I will revisit this review then.
Damilola · 24 September 2024
Agent replied · 10 July 2024
Thank you for the five-star review, Damilola! Our goal is to provide five-star service from your first touchpoint with our team. We look forward to continuing to deliver the exceptional service you have received so far.
★★★★★ 1/5
GoogleAll good reviews seem to be a new experience with Parkers. Try them for 2 + years and say. I have had years of experience with Parkers Reading. Like most, I cannot afford huge rent rises in last years fobbing you off with excuses as to why for average size property without garden, away from town and not efficient in gas/electric as costly and lots of condensation in winter. In fact they concealed the mould problem before I have moved in, corrected later a bit but not fully. I have worked in facilities for years. Basically if you dont insulate house fully and dont have efficient heating system as maybe valves need changing or there is sludge in heaters, then flat gets dump. They would not bother as time is working somehow.
Be aware and make your own decision. They will force you to leave, threat with notice if you do not pay ridiculous rent raise against your contract and if it doesnt work, they will give notice. But not to worry, I rather add more money to bigger and better property. I only wanted the price a bit down but asking over £100 a month more, that`s not OK.
Regarding repairs if something is not totally dead, they will wait till it gives last breath and dies on you. One time I was asked to fill up bath daily because scaly electric shower was giving too hot water as was blocked and could burn me. For them I had hot water then why changing. Eventually they did.
Parkers all this has emails evidence and reports so no need to say that you have had good reviews.
Once I finish being busy, will take you to Ombudsman so you can explain how you had dealt with me.
My advice to all is, get better jobs people to get more independent, as these agents know that there are too many people but not enough of houses and think they won with bullying tactics.
I will update my review after check out and see if this at least looks fair. Some people state it is not. Parkers be aware that you do periodic inspections that you need to pick up things yourself too. Either way we will see this one.
Response as per 16.8.2024- I am not making this review for you to do something as we are done talking, but making this review as free speech right for people to be aware, so they can decide what to do.
User · 17 August 2024
Agent replied · 20 August 2024
Hi - we believe this review to be unjust, as all processes are being followed as they should. As you have left no information for us to find you on our database, please contact our Lettings team to discuss any thoughts regarding a tenancy agreement. 0118 957 5455.
★★★★★ 5/5
GoogleWe have recently had viewings with Callum and correspondence with Sam and all we can say is that they are doing a fantastic job. Thank you Sam for the quick replies to our e-mails and thank you Callum for the information offered during our viewings.
Flory · 22 October 2025
Agent replied · 27 October 2025
Thank you for the five star review, Flory. Callum and Sam strives to give the best service and make your property journey is as smooth and enjoyable as possible.
★★★★★ 5/5
GoogleVery professional competent staff. Very helpful and friendly, which made the process very straight forward, keep up the great work, makes life a bit easier :-) Special thanks to Ruby, Kurt and Sam - great team work. Thank you
Lorna · 18 August 2026
★★★★★ 5/5
GoogleI've rented for most of my adult life and I had moved 9 times in 10 years at one point so I've worked with a lot of estate agents. I've been particularly impressed with Parkers in Reading. They've been responsive to emails and quick to act when something needs to be addressed. I'd have no problem with recommending and working with them. Thank you!
Charlotte · 18 March 2025
Agent replied · 19 March 2025
Thank you for the wonderful review, Charlotte! We're thrilled to hear we made such a positive impression. Timely communication is one of our core values, and our team takes great pride in delivering the best service possible.
★★★★★ 1/5
GoogleBeware pf this agency! They are okay with advertising a property but once you rented out once, will take time to respond and act. If you can avoid, PLEASE, do so. There are other better agencies in Reading.
Pepe · 17 December 2025
Agent replied · 17 December 2025
We're sorry to hear this Pepe. We’re sorry to hear you feel frustrated and understand how disappointing this situation is. The return of the deposit is ultimately subject to the landlord’s agreement, and we are continuing to liaise with them on your behalf. As soon as we receive confirmation, we will update you immediately.
★★★★★ 5/5
TrustpilotMy family recently came out of a…
My family recently came out of a serious immigration haul, we viewed a house with parkers and explained our situation! Without thinking twice, Callum started looking for ways to help us move cities. We are very grateful to Parkers for listening when nobody wanted to. This is a very emotional thing for me. Thank you Parkers.. Thank you Ruby, Thank you Callum.
Okemute · 23 February 2026
★★★★★ 1/5
TrustpilotDon't rent through Parkers
Don't rent through Parkers. Such a disgraceful company. I rent a property for 8 years and the landlord used Parkers to find tenants but wanted to manage the house on his own because he didn't want to pay the management fee. After we ended the contract, he used parkers again. Parkers sent someone taking photos when I was packing so the house wasn't tidy and used to take all my deposit. I should have refused them to take photos because they had no rights but I didn't know better back then. They will help landlords to screw you. Those 5 stars reviews from landlords say it all. I have stopped friends selling their houses with Parkers although rent and sell are difference departments but the company is despicable.
Nan · 22 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.