5/5
Bernadette and Beth were both amazing. Really clear communication, quick to respond and knowledgeable, would recommend!
Agent replied · 10 October 2026
Thank you very much, for your five stars Navraj. It was a pleasure working with you :)

Trusted Agent profile · Reading, Berkshire
Verified
★★★★★
1,353 reviews across 4 platforms
11-12 Market Place, Reading, Berkshire, RG1 2EG
Part of Parkers, see every office.
Parkers's office in Reading, Berkshire, at 11-12 Market Place, is rated 4.4 out of 5 across 1,353 reviews on four platforms, including 761 Google reviews rated 4.4. It won Gold in The Trusted Agent 2026 awards.
761
Reviews on Google
This office
50
Reviews on Facebook
This office
411
Reviews on Trustpilot
This office
131
Reviews on allAgents
This office
Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.
The Trusted Agent 2026 results for Parkers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
Bernadette and Beth were both amazing. Really clear communication, quick to respond and knowledgeable, would recommend!
Thank you very much, for your five stars Navraj. It was a pleasure working with you :)
5/5
We used Parkers for what turned out to be a difficult sale in the current market that took ~ 12 months due to complications, but Parkers were excellent and it wouldn't have gone through without their advice and chasing. Would not hesitate to use them again. We also use them for our letting and we get the same excellent service.
Thank you so much for your kind words and for trusting us across both sales and lettings, Peter. Some transactions really test the value of good communication, persistence and experience, so feedback like this means a lot to the team. We really appreciate your support and would be very happy to work with you again in the future.
5/5
Good and informative service, from start to finish. Callum was very helpful.
This is fantastic to hear, Wayne, we'll be sure to pass on your feedback to Callum :)
5/5
Thank you Ruby!
I would say that there was a missunderstanding in regards to when we should grab the keys.. I want to take a few seconds and thank Ruby for putting so much effort in helping my flat mate and I speed up the process so that we collect the keys a bit earlier than we should have. This really showed a great communication, organisation and leadership effort. I am really pleased with the outcome!
5/5
Zack was a friendly and professional estate agent who made the viewing smooth and comfortable. He answered all our questions clearly and gave us space to explore without being pushy. A great experience overall!
This is great to hear, Reigel! Delivering excellent customer service is at the forefront of what we do here at Parkers :)
5/5
Kira , Ruby and the team at Parker’s are very helpful
Kira , Ruby and the team at Parker’s are very helpful. Thank you so much for taking care of the issue in the room so quickly! Your prompt response and fast coordination made a huge difference, and I really appreciate how smoothly you handled everything.
5/5
Fantastic service from all the team at Parkers Reading
Fantastic service from all the team re - letting my property in Reading. Big thanks to Alice for overseeing the extended move out of the previous tenants, Mark, Sam & Callum for marketing & finding new tenants so quickly & lastly to Ruby for ensuring a smooth move in of the new tenants. I’ve been a landlord with Parkers for 25 years & highly recommend their Landlord services - Thank you!
5/5
Ruby (Move in manager), is an asset to Parker’s in central Reading. She had been extremely helpful with the transition to my new flat. She constantly provided courtesy calls to maintain me updated as well as requesting any additional information that I needed to provide, with a fast turnaround response. She ensured the experience was a smooth transition, if possible, I’d hope she would be my point of contact in future moves. 10/10 of experience received and highly commendable for her service.
Thank you for the 10/10 review for Ruby! As a team, we pride ourselves on delivering high-grade customer service, communication and insight, all to make your move as stress-free as possible. thank you again for choosing Parkers.
5/5
Muhammad Virk was excellent and helped…
Muhammad Virk was excellent and helped my wife and I secure this property. After a stressful experience with another agent, he was a reassuring presence and behaved diligently and professionally throughout. Callum Rumble and Ruby McGrath were exceptional throughout the process too. Would recommend them going forward
5/5
We couldn’t be happier with our estate agent Sam Rachpaul of Parkers who clearly understood what kind of rent property we were both looking for. Sam was on handy to give as advice and indeed he just got the property which made us smile. Sam is jolly and when talking to you, any one else would think you have known each for a while. His professionalism and a pleasant approach made feel we were with right person. When we went to see the property Sam was already to receive us. He explained everything and explained the process which look simple as he was theoto guide us all through. Sam is one person you like to chat with when it comes to property search. Sam will do anything to place you where you want to be just like that. So simple. Sam Rachpaul is the man for you on your property rent journey. You will never go wrong with Sam. John & Anne
what a wonderful five-star review, thank you John and Anne! Sam is dedicated to providing the best customer support and aims to find everyone the best property match and then be on hand to answer any and all questions to make your property journey as memorable, smooth and stress-free as possible! Thank you again for choosing Parkers!
5/5
Wow!!
Wow!!! What a great experience we had with Ruby McGrath of Parkers Estate Agent on our property to rent search. Ruby made our property rent so easy and explained to us all the processes.She gave us advice and kept our hope alive. For Ruby, it was not about selling but to serve her clients to their satisfaction. We sent so many emails to her and she was kind to respond to each of them and never gave up on us.Ruby is the gal to talk on your property search journey. She made feel like we were so close to her. Talk to Ruby for peace of mind in property search.John & Anne
John and Anne, thank you so much for the five-star review! Ruby is an incredible member of our team who consistently goes above and beyond for our customers, providing exceptional, reliable service and clear communication. Thank you again for choosing Parkers!
5/5
I am delighted to recommend Callum as an exceptional estate agent. His professionalism greatly enhanced our client experience. Callum showcased outstanding communication skills, ensuring clarity and responsiveness throughout the entire process. His meticulous attention to detail and unwavering commitment to client satisfaction are particularly noteworthy; he actively listened to our needs and diligently strived to achieve optimal outcomes. For those seeking a dedicated and reliable estate agent, I wholeheartedly endorse Callum.
Thank you for the incredible five-star review May! Callum is an incredible member of the team who delivers exceptional customer service and expert communication. Thank you again for choosing Parkers and thank you for the great review!
5/5
So pleased I used Parkers
So pleased I used Parkers; the team in the Reading branch were helpful, informed and continually on top of my process to sell my flat in Reading. I benefited specifically from the talents of Harry and Damien, who were able to get people through my door to buy my flat and went above and beyond to help me get my sale over the line - I will always use Parkers going forward, and can recommend them for any prospective seller/buyer in Reading
Thank you for the incredible review! Damien, Harry, and the entire team are committed to delivering exceptional customer service from the very first conversation. We prioritise outstanding communication, insight, and service then maintain this high standard right through to the final sale!
5/5
I had an excellent experience working with Callum as my negotiation agent. He was professional, knowledgeable, and attentive to all my questions and concerns throughout the tenancy process. Callum’s communication was prompt and clear, making what can often be a stressful experience feel seamless and manageable. His attention to detail and dedication to ensuring my needs were met went above and beyond expectations. I would highly recommend Callum to anyone seeking a reliable and supportive agent in their tenancy journey.
Thank you for the five-star review Iryna!
5/5
I own two rental properties that have been managed by Tracy Why for at least 15 years. Tracy has always been very professional, helpful, and conscientious and knowledgeable. She has been a pleasure to talk with and I know I can rely on her to look after me and my tenants. David Reynolds.
Thank you, David. Fifteen years is a long-standing relationship and we’re very grateful for the trust you’ve placed in Tracy over that time. She takes real pride in looking after both landlords and tenants properly, and we know your comments will mean a lot to her. Thank you for taking the time to leave such a lovely review. :)
5/5
I recently purchased my new property with the help of Damien Glowacki and Harry Buck from Parker’s Estate Agent, and I couldn’t be happier with the service I received. Damien, the Sales Director, went above and beyond to ensure everything ran smoothly, keeping me updated every step of the way. Harry, the Sales Manager was professional and supportive throughout the entire process, always ready to answer my questions and provide expert advice. Their knowledge of the market and attention to detail made the whole experience stress-free. I truly appreciate their hard work and dedication. If you’re looking for a reliable, friendly, and professional team to help you with your property needs, I highly recommend Damien and Harry.
Thank you for the incredible five-star review! Damien and Harry are two of the best estate agents when it comes to helping you find and secure your property, and making sure you stay informed throughout your move. The entire Parkers team ensure you're kept up to date with all the information you need, so your property journey is as stress-free as possible. We truly appreciate your recommendation, and we wish you all the best in your new home!
5/5
Sam was great, super responsive and helpful in getting tenancy sorted
This is much appreciated, thank you for your five-stars! :)
4/5
New review: I have now moved into the flat and had to come back to edit my review from the initial 5stars. Although, the key collection process was smooth and the inside of the house was clean, the storage room in the flat is full of pre-packed boxes. There are also a few areas in the flat that need repair. I have complained about these issues and I am hoping they get cleared/fixed soon. Old review: I just applied for a rental property with Parkers and the entire process has been smooth and transparent. Callum was really helpful, responded on time and communicated clearly. The viewing also went well as the team was there on time and they were very professional. The referencing process has also been smooth thus far. I’m hoping that moving in and staying at the property will be as good as the onboarding process was. I will revisit this review then.
Thank you for the five-star review, Damilola! Our goal is to provide five-star service from your first touchpoint with our team. We look forward to continuing to deliver the exceptional service you have received so far.
5/5
Callum Rumble has been fantastic, super quick and thoughtful. We got the flat we wanted thanks to him in a couple of days, he explained the process really well and was super patient.
5/5
Callum has been very proactive in offering service and polit. He has got us over the line swiftly. Highly recommend Callum R and Parkers in case you are looking for a rental property.
5/5
We recently purchased our first home. Beth and Bernadette were our move managers. The communication throughout the process has been excellent. Everything was done in timely manner! Thank you for all your help!
1/5
All good reviews seem to be a new experience with Parkers. Try them for 2 + years and say. I have had years of experience with Parkers Reading. Like most, I cannot afford huge rent rises in last years fobbing you off with excuses as to why for average size property without garden, away from town and not efficient in gas/electric as costly and lots of condensation in winter. In fact they concealed the mould problem before I have moved in, corrected later a bit but not fully. I have worked in facilities for years. Basically if you dont insulate house fully and dont have efficient heating system as maybe valves need changing or there is sludge in heaters, then flat gets dump. They would not bother as time is working somehow. Be aware and make your own decision. They will force you to leave, threat with notice if you do not pay ridiculous rent raise against your contract and if it doesnt work, they will give notice. But not to worry, I rather add more money to bigger and better property. I only wanted the price a bit down but asking over £100 a month more, that`s not OK. Regarding repairs if something is not totally dead, they will wait till it gives last breath and dies on you. One time I was asked to fill up bath daily because scaly electric shower was giving too hot water as was blocked and could burn me. For them I had hot water then why changing. Eventually they did. Parkers all this has emails evidence and reports so no need to say that you have had good reviews. Once I finish being busy, will take you to Ombudsman so you can explain how you had dealt with me. My advice to all is, get better jobs people to get more independent, as these agents know that there are too many people but not enough of houses and think they won with bullying tactics. I will update my review after check out and see if this at least looks fair. Some people state it is not. Parkers be aware that you do periodic inspections that you need to pick up things yourself too. Either way we will see this one. Response as per 16.8.2024- I am not making this review for you to do something as we are done talking, but making this review as free speech right for people to be aware, so they can decide what to do.
Hi - we believe this review to be unjust, as all processes are being followed as they should. As you have left no information for us to find you on our database, please contact our Lettings team to discuss any thoughts regarding a tenancy agreement. 0118 957 5455.
5/5
We have recently had viewings with Callum and correspondence with Sam and all we can say is that they are doing a fantastic job. Thank you Sam for the quick replies to our e-mails and thank you Callum for the information offered during our viewings.
Thank you for the five star review, Flory. Callum and Sam strives to give the best service and make your property journey is as smooth and enjoyable as possible.
5/5
I've rented for most of my adult life and I had moved 9 times in 10 years at one point so I've worked with a lot of estate agents. I've been particularly impressed with Parkers in Reading. They've been responsive to emails and quick to act when something needs to be addressed. I'd have no problem with recommending and working with them. Thank you!
Thank you for the wonderful review, Charlotte! We're thrilled to hear we made such a positive impression. Timely communication is one of our core values, and our team takes great pride in delivering the best service possible.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Parkers's Reading office has 1,353 reviews across four platforms: 761 on Google, 50 on Facebook, 411 on Trustpilot, 131 on allAgents.
Parkers Reading is rated 4.4 out of 5 across all 1,353 reviews, and 4.4 out of 5 on Google from 761 reviews.
Yes. In The Trusted Agent 2026 awards: Parkers, Reading won Gold.
Parkers Reading, 11-12 Market Place, Reading, Berkshire, RG1 2EG.