Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
allAgents"stinking, moldy extremely..."
I was handed over a stinking, moldy extremely unhygienic property. Moreover despite of explaining the problem several times, I am hardly getting any solution. These guys are not even ready to accept their mistake and just leaving me and my family to suffer.
Tejas · 12 August 2019 · Parkers Reading
★★★★★ 1/5
allAgentsstinking, moldy extremely
I was handed over a stinking, moldy extremely unhygienic property. Moreover despite of explaining the problem several times, I am hardly getting any solution. These guys are not even ready to accept their mistake and just leaving me and my family to suffer.
Tejas · 12 August 2019 · Parkers Reading
★★★★★ 1/5
FacebookI do not recommend. The only competent person there is Jayne. But she alone will not do anything on the scale of the incompetence of other employees.
Everything was ok until I had to change my place of residence.
They announced their visits 16 hours before the planned arrival, and when I do not agree to them, they would come with clients banging on the doors and windows for 20 minutes, and then write emails full of regret that they saw someone in the window (86-year-old grandmother who did not have idea what was going on and she was afraid that someone would want to break in).
After moving out, they submitted to TDS false invoices for repairing the washing machine, issued by a plumber (living in this house before me), which I allegedly spoiled after 3 months of use. They collected money from my deposit for repairing it (despite the fact that I left them a new washing machine and sent the proof of purchase in the form of an invoice to the agency). I left the house on April 1, on April 6 I had an appointment for carpet washing and cleaning. On April 8, I received an email saying that everything is ok, but they are still asking to improve the garden, because the grass has grown back. So on April 13 I came with a gardener who left the garden in a better condition than I found when I moved in.
On April 13 I also gave the keys, paying for pensions until April 24 and giving the possibility of early rent to new tenants.
The check out report was conducted on April 29. They demanded £ 185 for a cleaning company, for dust and £ 185 for a gardener, because the grass had grown and weeds appeared, plus the cost of repairing an old washing machine, which is not really there, because I paid for removing the old.
But since the agency claims, based on the documents presented, that they have repaired the old washing machine ... I could probably do nothing but show up at the previous house to collect my washing machine.
TDS is not able to check the credibility of the invoices, so he advises me to take it to court.
I'll do it anyway. But I advise you to avoid this agency if you don't want to fight a few months later to get your money back. Special if you are calm, don't want to agrue with people or you are imigrant. They will distroy you mentally.
Sylwia · 7 August 2019 · Parkers Tilehurst
Agent replied
Hi Slywia
I’ve spoken with Jayne in detail over this matter and we feel your comments are not very accurate nor true.
We’d welcome you to contact us to discuss the matter further.
Please contact Jayne or Bruce on 01189420811 who will deal with any discrepancies.
★★★★★ 5/5
TrustpilotGreat service from Parkers Reading.
Great service from Parkers Reading. Letting process was very smooth and everything was done with professionalism.Rebecca was very helpful and the entire staff is friendly and eager to help.
Mihai · 6 August 2019 · Parkers Reading
★★★★★ 5/5
TrustpilotGreat service
Great service. Glynn was so approachable and kept us updated throughout the whole process of buying the house. Would highly recommend!
Jo · 4 August 2019 · Parkers Swindon
Agent replied
Hi Jo and thanks for the review. let me know if you ever want a free, up to date, valuation on your home. All the best for now. Glynn
★★★★★ 5/5
TrustpilotHighly recommend!
We’ve been so impressed with Parkers from the initial contact with Kate through to exchange. The pace had been fast and responsive. I’ve been particularly impressed by Emma’s professionalism, friendliness, transparency and focused drive in progressing our sale and purchase. We fell in love with a house before ours was even on the market and now it’s ours! Thank you very much for helping us to realise our dream. I would highly recommend!
Kirsten · 2 August 2019 · Parkers Reading
★★★★★ 5/5
FacebookGreat customer service. Communicate well. Friendly and always helpful.
Oliver · 30 July 2019 · Parkers Witney
★★★★★ 5/5
TrustpilotProfessional and honest, pleasure to have worked with
We are very pleased with the service Woodley Parkers has offered us. Everyone involved in the whole process of buying our first house, from the agents we had our viewings with to the sales people, was always very helpful, honest and professional. During the sale process they would always keep us updated, they would chase vendors and solicitors on our behalf and have always been very responsive to all our requests and communication.
Stella · 26 July 2019 · Parkers Caversham
★★★★★ 5/5
TrustpilotSelling my property with Parkers was an easy, painless experience.
Selling my property with Parkers was an easy process that was stress free for myself.I found that the communication & updates between myself & Parkers were frequent & informative.Emma George was particularly helpful during the final stages of the property sale, chasing solicitors etc.
Emma · 26 July 2019 · Parkers Reading
★★★★★ 5/5
TrustpilotGreat tem
We had a long struggle to move house due to being in a very long chain. We we kept updated by everyone at the parkers team and they did a great job of managing a difficult job.
Alex · 24 July 2019 · Parkers Swindon
Agent replied
Hi Alex it was a while ago now but I remember it well. It was one of the longest chains I have been involved in and thanks to everyone's patience we got there in the end. Thanks for the review and all the best for the future. Glynn
★★★★★ 5/5
TrustpilotPurchasing our first house
Emma, at Parkers, has done a fantastic job in ensuring the purchase of our first home went smoothly.We are both very pleased with how she has handled everything from both parties, and with our broker and solicitor.Of all the properties we had viewed prior to our chosen, we found that those viewed through Parkers were the most informative and we never felt pressured into anything.In a few years to come, when we are ready to move on to our next house, we will certainly list and look with Parkers again.
Craig · 23 July 2019 · Parkers Reading
★★★★★ 4/5
TrustpilotWould recommend!
We recently sold our house through Parkers. They kept us informed throughout the whole process, especially providing a link between us and our buyers. We would definitley recommend them.
Natalie · 22 July 2019 · Parkers Reading
★★★★★ 5/5
GoogleWe switched to Parkers having had a bad experience with a well established large Swindon agent. Despite initial reservations that they were smaller and did not have an office local to us (North Swindon) the experience has been nothing but a positive one. In fact I would say it proved to be a bonus. Our house was being viewed by genuinely interested and qualified buyers as opposed to being part of block viewings to buyers for whom our house was clearly not right for.
They were in contact with us regularly, providing fact based feedback on how the house was performing and being viewed on line. They were very personable and provided sound advice, always open to our suggestions. They handled every single viewing and have remained in constant contact with ourselves and our solicitors from start to finish. I would not hesitate in recommending Glynn, Mike and the team at Parkers and would definitely use them again. Don’t be drawn into the bright lights and modern offices of the larger estate agents; Parkers have been the best we have used in Swindon to date.
Marina · 19 July 2019 · Parkers Swindon
★★★★★ 5/5
GoogleI have recently purchased a house and found the service from Parkers exceptional. All of the team were very helpful and throughout the process I was kept up to date with progress. I can highly recommend Parkers to either sell or buy your next home. First class from start to finish.
Caroline · 19 July 2019 · Parkers Swindon
★★★★★ 5/5
FacebookThe Parkers Team were great when we recently moved from Calcot. Thank you to Simon, Ollie & Charlie for all their help!
Alix · 16 July 2019 · Parkers Tilehurst
Agent replied
Thanks Alix Hannah Sidwell, hope you’ve settled in well to your new home
★★★★★ 5/5
TrustpilotFirst Class Service
From initial valuation to final completion we have received professional, courteous first class customer service, have been kept consistently informed at every stage. Well done Parkers and thank you for selling our property.
Karin · 15 July 2019 · Parkers Reading
★★★★★ 5/5
FacebookBeen renting through Parkers for 8 years. Never have had any trouble with them at all if I have had any issues they have always sorted it quickly and at my convenance. Always very friendly and helpful.
Donna · 11 July 2019 · Parkers Swindon
★★★★★ 5/5
TrustpilotFriendly helpful staff
Friendly helpful staff. Thank you for showing us our ideal home.
Gavin · 10 July 2019 · Parkers Tilehurst
★★★★★ 1/5
FacebookI don't recommend Parkers they are very slow to deal with anything if
they ever do. They are happy for tennents to live in unsafe conditions Mould and damp conditions, wall rendering , and soot falling down. Their attutuide is '' I've seen worse'' They try their at most to hold on to deposits. They just don't care.
Ann · 10 July 2019 · Parkers Swindon
Agent replied
Hi Anne Marie. I am sorry, and I have to say very disappointed, to see the face book review you posted. I was under the impression that over the last three years my colleagues and I had built up a good relationship with you guys and always responded quickly to your concerns. As you know we inherited the property from another agent and from the get go there were all sorts of issues that we tried our very best to remedy. With regards to the deposit it is always tricky to come to a fair solution for both tenant and landlord but in my view, having seen the before and after photo’s, it was the right decision to use part of your deposit to sort out the front garden.
Best regards as always
Glynn
★★★★★ 5/5
TrustpilotAs a first time buyer I was quite…
As a first time buyer I was quite apprehensive with the entire purchase process but Parkers couldn’t have put me more at ease. Fantastic service, friendly staff and very prompt responses. I want to personally thank Alan and his team for making the whole experience a real pleasure. Highly recommend.
Daniel · 10 July 2019 · Parkers Theale
★★★★★ 5/5
TrustpilotStuck with it through thick and thin
Stuck with it through thick and thin, then found two first time buyers resulting in the asking price being exceeded. A very professional and dedicated team, who we can't thank enough.
Mike · 9 July 2019 · Parkers Tilehurst
★★★★★ 5/5
TrustpilotProfessional service, approachable team
Simon and his team handled everything in a highly professional manner, from the initial viewing, through to negotiations and completion.My queries were answered promptly and the level of communication has been excellent.A great locally based team. Highly recommended.
Claire · 9 July 2019 · Parkers Tilehurst
Agent replied
Thanks for you kind words Claire. Nice to have you in the village, feel free to pop in for a coffee anytime
★★★★★ 5/5
TrustpilotThe service from Parkers was…
The service from Parkers was outstanding. Emma George was unbelievably helpful (even on her days off!) and did everything possible to facilitate our purchase.We would thoroughly recommend Parkers to everybody.
Sandra · 8 July 2019 · Parkers Reading
★★★★★ 5/5
FacebookParkers have dealt with the sale of our home from start to finish the team showed professionalism and care and made the journey a lot smoother than we could have imagined. I really can’t recommend Parkers enough service is brilliant. very happy sellers.
Amanda · 8 July 2019 · Parkers Tilehurst
Agent replied
Thanks Amanda Lee, hope you and the family are enjoying life in Swindon!!
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