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Moginie James Estate Agents reviews in Roath, Pontcanna, Cyncoed and 2 more

4.7

★★★★★ Excellent

1,538 reviews across 5 offices and 3 platforms

www.moginiejames.co.uk

Moginie James Estate Agents has five offices, in Roath, Pontcanna, Cyncoed, Beck Court and Cathays (Cardiff, Wales and Cardiff Gate). Together they have 1,538 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.6 / 5

1,097

Reviews on Google

All 5 offices

Facebook logo

3.8 / 5

37

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

404

Reviews on View Agents

All 5 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Moginie James Estate Agents's five offices, most reviewed first. Each has its own page.

Latest reviews from every Moginie James Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Safiyah was extremely professional and helpful throughout the entire rental process. I am very grateful for her assistance and would like to extend a big thank you for all her help!

Alwin · 30 November 2025 · Moginie James Estate Agents Pontcanna

Agent replied · 30 December 2025

Dear Alwin Rejin We greatly appreciate your 5-star review and the time you took to share your experience with Safia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

The agent Safiyah Evans-Aziz was very professional and helpful throughout the viewing. She answered all my questions clearly and made the process smooth and easy.

RASHMI · 30 November 2025 · Moginie James Estate Agents Pontcanna

Agent replied · 30 December 2025

Dear Rashmi Menasinakai We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Safi went over and above with her help in lettings and would highly recommend. Thank you safi

B · 30 November 2025 · Moginie James Estate Agents Pontcanna

Agent replied · 30 December 2025

Dear B Y We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Safiyah was really helpful and lovely to chat to - thanks so much!

Sara · 30 November 2025 · Moginie James Estate Agents Pontcanna

Agent replied · 30 December 2025

Dear Sara Navabi We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

I had Safiayh from this branch show me around the apartment which I’ve recently been looking at. The professionalism was great, Safiyah was also kind and chatty. Lovely staff representing the company

Terri · 30 November 2025 · Moginie James Estate Agents Pontcanna

Agent replied · 30 December 2025

Dear Terri Price We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

The staff Bradley Bevan who was with me at the time of viewing was very good. I gave 5vstar rating. He explained everything about the property and the process and its very helpful. ​​​​

Akhil · 20 November 2025 · Moginie James Estate Agents Roath

Agent replied · 20 March 2026

Dear Akhil Unnikrishnan We greatly appreciate your 5-star review and the time you took to share your experience with Bradley. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I can’t thank Bradley enough for all their help during my home search. They were patient, understanding, and truly cared about finding a place that fit my needs. Their professionalism and kindness made the process so much easier. I’m so grateful for their support and would recommend them to everyone!

Sefiat · 20 November 2025 · Moginie James Estate Agents Roath

Agent replied · 20 March 2026

Dear Sefiat Dada We greatly appreciate your 5-star review and the time you took to share your experience with Bradley. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Very warm and friendly service

Wellington · 20 November 2025 · Moginie James Estate Agents Roath

Agent replied · 20 March 2026

Dear Wellington Emmanuel We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

The staff Mercedes was friendly and did an excellent job in showing me around the property explaining every bit of details which was very helpful. I'm impressed with Moginie James excellence in service.

Sam · 20 November 2025 · Moginie James Estate Agents Roath

Agent replied · 20 March 2026

Dear Sam Olu We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We were extremely happy with our viewing with Mercedes, every question was awnsered and met with a friendly face. All telephone correspondence was extremely informative and helpful.

Fallon · 20 November 2025 · Moginie James Estate Agents Roath

Agent replied · 20 March 2026

Dear Fallon Gillies We greatly appreciate your 5-star review and the time you took to share your experience with Mercedes. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I had a wonderful experience with Moginie James. Bradley was super helpful when I called to show my interest in a property. Even after the property we arranged for viewing was no longer available, Bradley called to give an update and suggested another property I might be interested in. Mercedes was also helpful and patient. She took her time to explain all about the property to us and answered all our questions. Overall it was a lovely experience.

Gift · 20 November 2025 · Moginie James Estate Agents Roath

Agent replied · 20 March 2026

Dear Gift Pelumi, Thank you for the great review of our Moginie James Estate Agents Roath team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

I had a property viewing with Bradley from Moginie James Letting and Estate Agents about three weeks ago, and it was an excellent experience. Bradley was punctual, friendly, and exceptionally helpful throughout the process. He took the time to answer all my questions patiently and professionally, creating a comfortable and supportive atmosphere. His approach made the entire viewing smooth and enjoyable, a true example of outstanding customer service.

Kurotamunoye · 20 November 2025 · Moginie James Estate Agents Roath

Agent replied · 20 March 2026

Dear Kurotamunoye Amadi-Rapheal We greatly appreciate your 5-star review and the time you took to share your experience with Bradley. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Bradley was great - really helpful and knowledgeable throughout the viewing. Very professional yet friendly, and made us feel reassured and confident as future tenants. Highly recommend Moginie James!

Kristen · 20 November 2025 · Moginie James Estate Agents Roath

Agent replied · 20 March 2026

Dear Kristen Kiis We greatly appreciate your 5-star review and the time you took to share your experience with Bradley. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Thank you Bradley for keeping me up to date and well informed. Greatly appreciated.

Lesley · 20 November 2025 · Moginie James Estate Agents Roath

Agent replied · 20 March 2026

Dear Lesley Taylor We greatly appreciate your 5-star review and the time you took to share your experience with Bradley. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

My experience with them was great. Their Cathays office representative, Mercedes was very punctual for the viewing and really hands on with the necessary information. She was approachable and listens actively. She made the whole experience commendable.

Romeo · 20 November 2025 · Moginie James Estate Agents Roath

Agent replied · 20 March 2026

Dear Romeo Oluwafemi, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Moginie James have provided us with a simple, professional, friendly, cost-effective lettings service for the best part of a decade. From finding suitable tenants to taking all the hassle out of sorting contacts, deposits, inventories, maintenances issues during and between tenancies. All the staff in every office are knowledgeable and helpful resolving any quieries or issues either over the phone or via email. We wouldn't dream of using any other lettings agent and would recommend the fully managed service for true peace of mind that your property is in safe hands! Josey & Pablo Cardiff - Roath & Pontcanna properties.

Josey · 20 November 2025 · Moginie James Estate Agents Roath

Agent replied · 20 March 2026

Dear Josey Evans We greatly appreciate your 5-star review and the time you took to share your experience with Josey and Pablo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I had a wonderful experience with Moginie James. Bradley was super helpful when I called to show my interest in a property.

Albina · 20 November 2025 · Moginie James Estate Agents Roath

Agent replied · 20 March 2026

Dear Albina Badzova We greatly appreciate your 5-star review and the time you took to share your experience with James. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Elli was extremely helpful to me from the beginning till move in. Thank you. 100%recommended

Mahmut · 20 November 2025 · Moginie James Estate Agents Cyncoed

5/5

Google

Very impressed with the staff, James, Zoe and Elli, all very professional and helpful, especially when we had a few teething problems initially, but all sorted, thankyou

Julie · 20 November 2025 · Moginie James Estate Agents Cyncoed

5/5

Google

Very prompt, efficient, professional service provided by Zoe and the team at Cyncoed. They made clear the application process for rental and communicated effectively throughout the process, being quick to answer any queries.

Kiera · 20 November 2025 · Moginie James Estate Agents Cyncoed

5/5

Google

Safiyah was fantastic to deal with. She is friendly, professional, and very approachable both over the phone and in person. She made the whole process really easy and was a pleasure to meet. Highly recommend!

Madhuri · 13 November 2025 · Moginie James Estate Agents Pontcanna

Agent replied · 13 April 2026

Dear Madhuri Sugand We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Safiyah was really helpful and I would definitely recommend her.

Sophia · 13 November 2025 · Moginie James Estate Agents Pontcanna

Agent replied · 13 April 2026

Dear Sophia Kier-Byfield We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

I would like to thank Safiyah for showing us around our soon to be new home. She was very pleasant and helpful and I could not have asked for a better viewing. Really appreciated your professionalism. Thank you x

Sharon · 13 November 2025 · Moginie James Estate Agents Pontcanna

Agent replied · 13 April 2026

Dear Sharon Sullings We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Safiyah was great showing me around on a viewing, very helpful and answered any questions I had. Would definitely recommend!

J · 13 November 2025 · Moginie James Estate Agents Pontcanna

Agent replied · 13 April 2026

Dear Jasmin Afshar We greatly appreciate your 5-star review for Safiyah and the time you took to … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Moginie James Estate Agents

How many reviews does Moginie James Estate Agents have?

Moginie James Estate Agents has 1,538 reviews across its five offices, rated 4.7 out of 5 overall: 1,097 on Google, 37 on Facebook, 404 on View Agents. Company-wide Facebook reviews for Moginie James Estate Agents are counted once, not once per office.

Which Moginie James Estate Agents office has the most reviews?

Roath has the most, with 633 reviews rated 4.5 out of 5, followed by Pontcanna with 479.

Where are the Moginie James Estate Agents offices?

The five Moginie James Estate Agents offices, by town:

  • Beck Court: Unit 3, Thorens House, Beck Court, Cardiff Gate, CF23 8RP
  • Cathays: 51 Cathays Terrace, Cardiff, CF24 4HS
  • Cyncoed: 293 Cyncoed Road, Wales, CF23 6PA
  • Pontcanna: 12 Sneyd Street, Pontcanna, Cardiff, CF11 9DL
  • Roath: 92 Albany Road, Roath, Cardiff, CF24 3RS
What do sellers say about Moginie James Estate Agents?

118 reviews from sellers, rated 4.9 out of 5 on average. For example, Alys wrote: "Michelle and all her colleagues at Moginie James made the process of selling our property a stress-free experience. Everyone was approachable, helpful and ..."

What do buyers say about Moginie James Estate Agents?

89 reviews from buyers, rated 4.9 out of 5 on average. For example, Simon wrote: "My wife and I were really impressed with the excellent service we received from Cat and all her colleagues at Moginie James. Their straightforward manner and ..."

What do landlords say about Moginie James Estate Agents?

73 reviews from landlords, rated 5.0 out of 5 on average. For example, Chloe wrote: "We found using Sarah and Moginie James absolutely amazing for helping us to rent our house out. I could not have asked for better support from the start to the ..."

What do tenants say about Moginie James Estate Agents?

91 reviews from tenants, rated 4.8 out of 5 on average. For example, Paige wrote: "My partner and I have had some memorable experiences with previous estate agents, not all of them positive. However, Charlotte made our letting process easy! ..."

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