4/5
Big thank you to Emma and Sean ! x

Trusted Agent profile · North Yorkshire, County Durham and Middlesbrough
Verified
★★★★★
5,392 reviews across 12 offices and 4 platforms
Michael Poole has 12 offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough (two offices), Nunthorpe, Yarm (two offices), Stockton, Eston, Coulby Newham and Guisborough (North Yorkshire, County Durham and Middlesbrough). Together they have 5,392 reviews on four platforms, rated 4.7 out of 5 overall.
5,067
Reviews on Google
All 12 offices
58
Reviews on Facebook
Business-wide
20
Reviews on The Trusted Agent
All 12 offices
247
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Michael Poole's 12 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 4,901 reviews on Google only. Show every review
4/5
Big thank you to Emma and Sean ! x
5/5
I can't describe what a great help these guys were in finding us our perfect rental home - Our agent was Lewis Hay and he understood our needs perfectly. He quickly found us the perfect place in a beautiful part of Croydon, which despite living here for 4 years, I didn't know even existed. He was also extremely patient while we were being indecisive and could not do enough to help us. Highly recommended!!!
5/5
Lewis Hay was extremely supportive & informative during my flat search. A great credit to the team!
5/5
Lewis took my brief and even early in my search, was happy to start offering me properties and continued to provide options throughout the search. I felt that he took my needs seriously, only presenting options that fit my brief. He had a great balance between keeping me updated and providing the information I needed without any sales pressure. Always courteous and respectful of my time constraints. This felt like getting a service, from someone who cared. Much appreciated, thanks Lewis.
4/5
Faye has been extremely helpful to try and source the exact kind of property I was looking for. Always polite and courteous. Very interested in the job always returning he calls efficiently. Yvonne
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ingleby Barwick has the most, with 1,268 reviews rated 4.7 out of 5, followed by Billingham with 1,128.
The 12 Michael Poole offices, by town:
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Yes. In The Trusted Agent 2026 awards, Billingham won Platinum, Ingleby Barwick won Gold and two more branches won awards.
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