5/5
Great experience with friendly staff and i've found my dream house (even if it's only rented) <3
Agent replied
Brilliant, we are really happy you are happy. We look forward to having you as one of our tenants :-)

Trusted Agent profile · Bedfordshire, Northamptonshire and Buckinghamshire
Verified
★★★★★
2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
1,951
Reviews on Google
All 5 offices
8
Reviews on Facebook
Business-wide
97
Reviews on The Trusted Agent
All 5 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great experience with friendly staff and i've found my dream house (even if it's only rented) <3
Brilliant, we are really happy you are happy. We look forward to having you as one of our tenants :-)
5/5
Very professional call from Jordan. Extremely helpful and knowledgable and has already sent further details of other properties and also contacted another branch for us.
Thank you so much Sam. It’s really nice to hear you were happy with Jordan
5/5
Absolutely amazing customer service from Malik. Due to the international move my situation had so many technical and legal formalities that i was worried about the whole process. But i was so lucky that i chose Lenwell luton as my agent. Since day one they had the most professional attitude. I had been to many high street agents before coming to Lenwell but they had the most honest and transparent process. I received the best service they made my international move so easy for me. We relocated from United Sates and it had many hurdles but my agent Malik made it so easy for us. He guided me every step of the way and did all the work for me. Its been months and to this day Malik is so prompt in replying to all my emails. I have emailed him for so many things but he was never fed up of my questions he is the best agent. Extremely professional and polite. The whole team in the office is just amazing Richard sharp and Jordan were amazing. Thank you so much for everything Malik. Highly recommended 5 star service and attitude :)
Dear Salma I think this could be the nicest review we have ever had thank you so much for your kind words and it was a pleasure assisting you. I will tell Malik well done.
5/5
Amazing services. Will highly recommend to everyone. Well done girls and keep going doing this way!!!
That's great thank you Aleksandr. They are wonderful ladies in our Northampton office.
5/5
Amazing company! So helpful and have helped me so much! I would definitely highly recommend them!!!
Thank you. We really appreciate receiving your feedback.
5/5
A very good experience. Excellent service, really helpful and friendly team. Would definitely recommend. Well done team and thank you again!
Thank you for the lovely review. The ladies in Northampton really try their best to give people an excellent customer service.
5/5
My experience of the Lenwell branch has been very well .Good customer service and really pleasant staff. Jolanta is an absolutely amazing person and very helpful.I recommend this agency.
Thank you Olivia we think Jolanta is great too
5/5
Rating only, no written review.
Thank you
5/5
Rating only, no written review.
Thank you for the review Sandu
5/5
Rating only, no written review.
Thank you Neil
5/5
Rating only, no written review.
Thank you Ray
5/5
Rating only, no written review.
Thank you for the 5 star review Amanda
5/5
Liz is very professional in the inspections and she always helps.
Great to hear. Thank you Manel
5/5
An objective and thorough inspection undertaken with a positive attitude. The inspection was undertaken by Liz.
Thank you Wally I will make sure Liz is told well done. Many thanks
5/5
Abbi has been excellent throughout the process. Great customer care.
That is fantastic Lucy. Thank you for letting us know about your experience. Have a lovely weekend
5/5
Abbi from Lenwell helped me a lot in renting and moving into the new house. Responds quickly and solving my problems in a short time. I am quite happy to state her as a high standard staff.
Excellent, thank you Ding :-)
5/5
Rating only, no written review.
Thank you so much Hailey. Was there any particular member of staff you were impressed with?
5/5
Jolanta was very helpfull, thank you
Thank you Balan that’s good to hear :-)
5/5
I am very pleased by the services provided by LENWELL, especially by the estate agent Tatjana Salomatina , thank you for helping me with everything.
Thank you Valentin.
5/5
My experience with Lenwell was great. Jolanta is very helpful and we had a excellent suport from her . Many thanks
Thank you for the 5 star review
5/5
We had a few viewings with Lenwell, they ware fast and responsive. Helped us out alot as we don't know that area . Jolanta who took us around few flats ware professional and very helpful.
Excellent to hear Lukasz thank you
5/5
I have been letting for some years and Lenwells are the best agents I have had. Jolanta Stonkute, in the Northampton office, is excellent. She is always very prompt in response to queries, keeps me up to date with anything that is happening with my properties and overall is very efficient and helpful.
Thank you that’s wonderful to hear. Jolanta is a great member of staff
5/5
I have used the services provided by Lenwell for many years and during that time found them to be an efficient and highly professional organisation. The staff are polite and helpful. In particular, I would like to thank Ms Tatjana Salomatina for delivering an excellent service during recent transactions relating to property transfers and sales negotiations.
It’s great to hear from a happy client. Thank you Devon
5/5
Excellent service from Lenwell ,Jolanta the lady at Northampton branch was so helpful all through out,thank you I'm enjoying my new home now.
Thanks Frank
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
The five Lenwell Property Services offices, by town:
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Yes. In The Trusted Agent 2026 awards, Northampton won Platinum, Luton won Platinum and two more branches won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.