Lenwell Property Services reviews

★★★★★ 5/5

Google

Melika has been an outstanding property manager and a true pleasure to work with. From the very beginning, she has been professional, kind, and extremely knowledgeable. She communicates clearly, responds quickly, and always makes sure that everything is handled efficiently and fairly. Any time I had a question or needed assistance, Melika was always there to help and made sure issues were resolved without delay. Her dedication, attention to detail, and genuine care really set her apart. I feel very lucky to have had her as my property manager and would highly recommend her.

Sai · 13 December 2025

★★★★★ 5/5

Google

Melika is quite a lovely person to speak with and she’s highly professional. She was ready to solve any problem I put on plate as a property manager. I’ll also have to mention Jessica Bates outstanding problem solving skills during our last conversation. Incredible people!!!

Muyiwa · 13 January 2026

★★★★★ 5/5

Google

Melika was very efficient and quick to help me sort out my boiler issue. The gas man came at very short notice on a Friday evening thankfully as I had no hot water or heating.

Melissa · 13 February 2026

★★★★★ 5/5

Google

Joshua Faller has been very helpful in agreeing to send my landlord statements by post as I am not very good on the computer and have trouble using my on line account. I am very very grateful for this service. I am an artist and use my I pad as little as possible as I’m not interested in this machine world so it’s lovely to find a sympathetic person to help with my house letting. Thank you. Lesley Powell landlord of a house in dunstable

Lesley · 11 August 2024

★★★★★ 5/5

Google

Thanks to Melika for managing all issues raised promptly and she is always ready to assist with any issues. Thank you.

Ayo · 13 March 2026

★★★★★ 5/5

Google

Melika is always a pleasure to talk to. She takes the time to call me when issues arise and helps me find the best way to deal with matters which is really appreciated.

Sharon · 13 October 2025

★★★★★ 5/5

Google

Mel is always very helpful with any queries or questions that I have. Recent washing machine issues were deal with efficiently and questions answered via the portal or by email. I know if I email her she will respond immediately.

Heather · 13 April 2026

★★★★★ 5/5

Google

Melika Boyd Hamilton has been an absolute angel and is extremely kind and listened to my concerns today She did what she said she would do and was efficient in doing it

Lorraine · 14 August 2025

★★★★★ 5/5

Google

Melika is such a soft spoken and kind property manager.

Daniel · 13 February 2026

★★★★★ 4/5

Google

Friendly and helpful people who are willing to get the things you needed sorted asap! Especially Melika !

Rebecca · 13 November 2025

★★★★★ 5/5

Google

The team at leaders Dunstable have been second to none. From the get go Lauren and Sarah were both very welcoming and took the time to answer any questions or concerns I had along the way. I initially contacted leaders for a second opinion as another agent had valued my flat below what I thought it could achieve. I’m so glad I did, I’m getting more a month and I’m confident my property is in safe hands. From initial meeting through to getting my tenants in its been a very good experience with great communication back up with bags of local knowledge! I would highly recommend the team at leaders to everyone.

Anthony · 17 May 2022

★★★★★ 5/5

Google

Right from the start Molly proved to be positive in providing the information we needed to rent out our property. Even if she didn’t know the answer's Molly was honest and sincere in getting the info to us asap. Thank you Molly for helping us take these brave steps. R&T

Richard · 26 July 2024

★★★★★ 5/5

Google

Great service from the team, especially Lauren. Very organised and efficient. Very knowledgeable and are clearly experienced in the industry. She answered all our queries very promptly. She listened to our specific needs and were great at communicating as soon as something became available for us. We were able to see the flat that same day and secured it shortly after, really great service. Definitely the best estate agents we've ever come into contact with. Thanks!

Przemyslaw · 17 May 2022

★★★★★ 4/5

Google

Kayla(Dunstable branch) was very helpful and quick with helping with our move. Afew hiccups, which is to be expected with any move but overall great service, quick responses, friendly amd generally a great Estate Agent. Thank you so much Kayla!

Sarah · 23 September 2024

★★★★★ 5/5

Google

I spoke with Melika yesterday and she was super helpful in dealing with my queries. She listened to me and was prompt to get back to me on my requests. She paid attention and just really gave me her time. Much appreciated.

Stephany · 13 February 2026

★★★★★ 2/5

Google

Helpful Agent. Moved in a week after they took my first weeks rent, to Room 2 - 27 Albion Street Dunstable.The week I moved in another Spanish girl moved out as she had confrontation with another Tenant Jane that thinks she runs the house putting notes on doors and in communal areas. How ever its ok for her to leave her clothes and was basket in the kitchen shoes outside your door and in the time I was there did no cleaning at all? But don't leave your coffee out in the kitchen or food in the fridge as she tells you it has gone off and throws it away? Was in hospital and on return had left my keys in my room, called them and they said an agent would come out, they did and left most of my personal possessions on a family members drive, was then told I could not move back in, no notice given. 2 days later I arranged to meet the agent to collect the rest of my possessions including food stuff in fridge, this has been all put in black bags fresh canned and dry food all mixed up and thrown into black bin liners and left in the bin store for maggots to develop, had to throw most of it away. Agent was OK but watch out for the tenant called Jane, the local council are not looking into an illegal eviction procedure, as no notice given or reason!

Jamie · 14 September 2020

★★★★★ 5/5

Google

Amazing staff at leaders Dunstable! Very helpful and friendly faces We are so happy with the experience with using leaders! I would like to say a massive THANK YOU to Molly and Sarah for there amazing efforts and helping us finding our new home and building our future ⭐️⭐️⭐️⭐️⭐️ 𝑭𝒊𝒗𝒆 𝒔𝒕𝒂𝒓𝒔 𝒕𝒐 𝒚𝒐𝒖 𝒈𝒊𝒓𝒍𝒔! Well deserved 🤍

Tyler · 29 June 2023

★★★★★ 5/5

Google

I used Lenwell for the 3 years I was letting my property out in Dunstable. Michelle and the team were excellent throughout the entire time. As I live out of the area, they were always quick to get back to me and be in contact between me and the tenant. They helped enormously with end of year tax returns, as well as help if there were any dramas at the house. Work contractors were paid directly from the rent, easing any issues for me. In summary, they would be my first port of call if I was to rent a house out again.

Jonathan · 14 March 2019

★★★★★ 5/5

Google

Once again great work from the Dunstable branch and big thanks to Molly who's always on the ball, knows the market well and gets a proper price. Also a good go between for landlord and tenant issues.

David · 26 July 2024

★★★★★ 5/5

Google

Have just received the keys to a flat we have rented. The whole process only took approximately one month. Michelle and the team at Lenwell Dunstable where excellent from start to finish. They were always at the end of the phone to answer the many questions I had for them. There service is highly recommended, I had previously dealt with another agent in Dunstable and there conduct was shockingly bad. I’m very pleased I went to Lenwell. Thankyou

Fiona · 31 August 2019

★★★★★ 5/5

Google

I give 5 starts because of Michelle. She was so helpful from day one. We were not even potential customers, we asked some question regarding our previous tenancy and asked for help. She helped. That is why we decided to go back to find a new property through her. On the same day she fit us in for a viewing. We travelled from London and she was very efficient to sort us out on the same day. The whole procedure was quick, straigtforward, we were informed about everything in advance. Amazing! Very professional and dedicated!

A · 14 June 2018

★★★★★ 5/5

Google

I give 5 starts because of Michelle. She was so helpful from day one. We were not even potential customers, we asked some question regarding our previous tenancy and asked for help. She helped. That is why we decided to go back to find a new property through her. On the same day she fit us in for a viewing. We travelled from London and she was very efficient to sort us out on the same day. The whole procedure was quick, straigtforward, we were informed about everything in advance. Amazing! Very professional and dedicated!

K · 14 March 2018

★★★★★ 1/5

Google

the worst estate agency I've ever had in my life, I've moved a lot for my business, more than 20 times, but this time I still had to write a comment because it was so pathetic. On the day of the inventory of fixtures, I'm obliged to sign a compulsory household insurance policy, otherwise I don't get the keys. Then I don't even have an inventory of fixtures with them. I had to live for several months with the kitchen fan not working, it was never even repaired before I left, same thing with the door handle in my bedroom, I had to wait 3 months to change it. One day I was in bed and an agent from the agency tried to get into my flat, fortunately there was a chain to stop him getting in. He'd come to take routine photos, which was scandalous. Many unanswered emails. I can only advise you to find another agency.

Toni · 2 October 2024

★★★★★ 5/5

Google

Great company. Morgan has been so helpful, efficient and totally professional! She always accepts my calls and if she misses a call, gets back to me straight away. Delighted with our rental property and all the service demands have been met swiftly.

Christine · 14 March 2024