5/5
Googleservice was top notch ,helpful all the way
Trusted Agent profile Β· Bedfordshire, Northamptonshire and Buckinghamshire
Verified
Lenwell Property Services reviews in Luton, Northampton, Milton Keynes and 2 more
β β β β β
2,054 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,054 reviews on three platforms, rated 4.5 out of 5 overall.
1,949
Reviews on Google
All 5 offices
8
Reviews on Facebook
Business-wide
97
Reviews on View Agents
All 5 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers3 reviews
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
Landlords36 reviews
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
Tenants49 reviews
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Our offices
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
- Lenwell Property Services Luton8 Wellington Street, LU1 2QH932 reviews Β· 867 on Google (4.5)0 in the last 90 days
- Lenwell Property Services Northampton168 Wellingborough Road, NN1 4DU454 reviews Β· 441 on Google (4.8)4 in the last 90 days
- Lenwell Property Services Milton Keynes302 South Row, MK9 2FR346 reviews Β· 331 on Google (4.4)5 in the last 90 days
- Lenwell Property Services Dunstable2 West Street, LU6 1SX255 reviews Β· 233 on Google (4.4)0 in the last 90 days
- Lenwell Property Services Bedford103 High Street, MK40 1NE100 reviews Β· 78 on Google (3.9)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Lenwell Property Services office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleKatey was absolutely amazing from start to finish. She was so friendly, helpful, and always happy to answer any questions I had. She made the whole process smooth, easy, and completely stress-free. I really appreciated all of her support and kindness throughout. Thank you so much, Katey, for everything youβve done, I couldnβt have asked for a better experience. I would highly recommend her!
Agent replied Β· 22 August 2026
Thank you, Farida, for your wonderful review! We're thrilled to hear that Katey provided you with such friendly and supportive service, making your experience smooth and stress-free. Your recommendation means a lot to us, and we look forward to helping you again in the future!
5/5
GoogleBrilliant service, communication excellent and so responsive and helpful. Highly recommend
Agent replied Β· 22 August 2026
Dear Archie Somerville We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleLauren demonstrated great leadership, communication, and professionalism. She was proactive and her communicated effectively. Keep up your great work and customer service π π. β¦
1/5
GoogleHORRIFIC EXPERIENCE.
Agent replied Β· 22 August 2026
Dear Steve West, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
GoogleSelling a leasehold flat is not easy at the moment, but Paris, Joe, Leo and Mo were exemplary in their efforts to complete my sale successfully. A wonderful team of patient, well-informed and friendly professionals. Thank you!
5/5
GoogleI had a very quick and easy time finding a property with this agency , Jack was my agent through the whole process and he is super friendly and easy to communicate with , he has helped me with escalating the few minor repairs needed in the β¦
Agent replied Β· 22 August 2026
Dear Rohan Varma, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Jack. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back β¦ More
5/5
GoogleGreat experience, I'm very happy with the service received by Jack.
5/5
GoogleWe had a really positive experience with Lender Letting Agency, especially thanks to Gracie. From our first conversation, she was friendly, approachable, and always happy to help. Moving house can be stressful, but Gracie made the whole process so much easier. She kept us updated throughout, answered all our questions quickly, and was always professional while making us feel at ease. Thanks to her hard work, we found and secured our new home much quicker than we expected. It never felt like we were just another customer, she genuinely cared about helping us find the right place. A big thank you to Gracie for all her help and support. We wouldn't hesitate to recommend Lender Letting Agency to anyone looking for a new home.
1/5
GoogleRating only, no written review.
5/5
GoogleA big thank you to Gracie for all her help with our new move. She was friendly, helpful, and kept everything moving smoothly. Even squeezing us in for a last minute viewing. Couldnβt have asked for a better experience!
Agent replied Β· 22 August 2026
Dear Jordan We greatly appreciate your 5-star review and the time you took to share your β¦ More
5/5
GoogleReally great team at this branch! From the very beginning, Gracie was absolutely fantastic to work with. She was β¦
Agent replied Β· 22 August 2026
Dear Tristen, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Gracie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back β¦ More
5/5
GoogleGracie was absolutely amazing from the initial viewing all the way up to the key pickup. She was professional but very personable at the same time and was a huge support during the offer stage. She didnβt leave anything up to chance and always followed up ensuring smooth communication. Thank you Gracie!
Agent replied Β· 22 August 2026
Dear Enia Migielicz, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Gracie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you β¦ More
5/5
GoogleWe had such a smooth and stress-free experience from start to finish. The whole process was made so easy, and we always felt supported every step of the way. β¦
Agent replied Β· 22 August 2026
Dear Billie Miller, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Faith and Grace. Your feedback motivates our team to continue delivering exceptional service. We look forward to β¦ More
1/5
GoogleWorst letting company ever. Constantly lying and never keeping their promises, takes them months to resolve issues and when your tenancy ends they want to remodel the property on your dime; Aimee Balban-Hall and Lauren Goodyer are β¦
Agent replied Β· 22 August 2026
Dear Slayer_ V3, We value your feedback and sincerely appreciate you taking the time to share β¦ More
1/5
GoogleNever deal with this company they are unprofessional and make promises that they don't keep
Agent replied Β· 22 August 2026
Dear Sukaina Master, We value your feedback and sincerely appreciate you taking the time to share β¦ More
5/5
GoogleI am very pleased with the way jaznay handled the property viewings and the short period of time it took for me to rent the property. Every process was in an orderly manner. Jaznay keep up the good work you are doing for leaders. Cheers.
Agent replied Β· 22 August 2026
Dear John Eno We greatly appreciate your 5-star review and the time you took to share your β¦ More
5/5
GoogleExcellent marketing by Tom & Paris & a well qualified Buyer found within 3 weeks. Professional management of the process until completion in record time. Thank you very much Tom for your indefatigably efforts. Best wishes.
Agent replied Β· 22 August 2026
Dear Akin Priestley We greatly appreciate your 5-star review and the time you took to share your β¦ More
5/5
GoogleKaty and Molly weβre exceptional helpful in expediting my move in date and also very helpful throughout the process.
Agent replied Β· 22 August 2026
Dear Ralph Alabi We greatly appreciate your 5-star review and the time you took to share your β¦ More
5/5
GoogleWe had a very good experience with this letting agency. Everyone was very friendly, responsive, and helpful throughout the whole process. β¦
Agent replied Β· 22 August 2026
Dear Chory Chory, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Gracie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you β¦ More
5/5
GoogleWe canβt thank Katie enough for helping us find our beautiful home. From the very beginning she was professional, genuinely caring, and always made us feel like more than just another client. β¦
Agent replied Β· 22 August 2026
Dear Christina Sofia G, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Katie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming β¦ More
5/5
GoogleThank you, Gustavo, for your support throughout the process. I recently moved into my new apartment, and he was very helpful from start to finish. He was responsive, professional, and made everything smooth. β¦
Agent replied Β· 22 August 2026
Dear Wisdom Onu Ugorji, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Gustavo. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming β¦ More
5/5
GoogleJaznay- Great communication throughout my tenancy always quick to respond, clear, and very helpful. Made everything smooth and stress-free. Highly recommend!
Agent replied Β· 22 August 2026
Dear Jones Scott Opoku We greatly appreciate your 5-star review and the time you took to share your β¦ More
5/5
GoogleMel is always very helpful with any queries or questions that I have. Recent washing machine issues were deal with efficiently and questions answered via the portal or by email. I know if I email her she will respond immediately.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Lenwell Property Services
How many reviews does Lenwell Property Services have?
Lenwell Property Services has 2,054 reviews across its five offices, rated 4.5 out of 5 overall: 1,949 on Google, 8 on Facebook, 97 on View Agents. Company-wide Facebook reviews for Lenwell Property Services are counted once, not once per office.
Which Lenwell Property Services office has the most reviews?
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
Where are the Lenwell Property Services offices?
The five Lenwell Property Services offices, by town:
- Bedford: 103 High Street, Bedford, Bedfordshire, MK40 1NE
- Dunstable: 2 West Street, Dunstable, Bedfordshire, LU6 1SX
- Luton: 8 Wellington Street, Luton, Bedfordshire, LU1 2QH
- Milton Keynes: 302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR
- Northampton: 168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
What do buyers say about Lenwell Property Services?
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
What do landlords say about Lenwell Property Services?
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
What do tenants say about Lenwell Property Services?
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Has Lenwell Property Services won any awards?
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Milton Keynes won Trusted Agent.
