Lenwell Property Services reviews in Luton, Northampton, Milton Keynes and 2 more

★★★★★ 1/5

Google

They areare scamers they took upfront deposit from me which they told me it will be part payment for the rent if they finish the references less than an hour i received an email saying my references is complete and next day which is Monday another email email received saying my application has declined and the money i paid has retained they are not refunding it.is it right ?

Samuel · 8 April 2026 · Lenwell Property Services Northampton

★★★★★ 5/5

Google

Mel always handles any issues I have very quickly and professionally. She keeps me updated regularly

Julie · 7 April 2026 · Lenwell Property Services Dunstable

★★★★★ 5/5

Google

During the purchase of our first home Leo and Mohsin have been incredibly helpful, responsive, and supportive throughout what can often be a stressful process. They kept us well informed at every stage, and have gone above and beyond to make sure everything progressed as smoothly as possible. Mohsin always answering my emails and calls As first-time buyers, we truly appreciated their patience, professionalism, and friendly approach. We’re so grateful for all their help and wouldn’t hesitate to recommend them to anyone buying or selling a home. Thank you again for making our first home-buying experience such a positive one!

Annie · 6 April 2026 · Lenwell Property Services Milton Keynes

★★★★★ 5/5

Google

Very grateful for the help Jack and his team gave us in finding a property They managed to find a property for us And within a week we were in the new house Very satisfied thank you

Freskim · 6 April 2026 · Lenwell Property Services Northampton

★★★★★ 5/5

Google

Really great experience with this branch. Initially dealt by Gracie who has booked us in for a viewing, came across very polite and approachable. We then had a viewing with Jack who was very welcoming and gave us the space we needed during the viewing, he explained the process post viewing very well! Great overall communication from the team including Faith and Jolanta. Thank you for such a good experience and checking in every step of the way :) definitely recommend this branch!

Kinga · 6 April 2026 · Lenwell Property Services Northampton

★★★★★ 5/5

Google

Thank you Jaznay has been very helpful and reliable 😊 …

Belinda · 30 March 2026 · Lenwell Property Services Milton Keynes

★★★★★ 5/5

Google

I was dealing with Bilal Raqeeb from leaders to help rent out two rooms in my property. Bilal was very helpful and guided me through the process. Highly recommended.

Stephen · 30 March 2026 · Lenwell Property Services Luton

★★★★★ 5/5

Google

Bilal Raqeeb was amazing, the whole process from start to finish, this man is impeccable and reliable with everything. He provided great communication throughout the whole process and guided me every step of the way in renting!

Okwudili · 30 March 2026 · Lenwell Property Services Luton

★★★★★ 5/5

Google

Very professionals and a highly qualified team. Mr Malik give support to all process to move in, helping with all the documentation. Highly recommend

Marius · 30 March 2026 · Lenwell Property Services Luton

★★★★★ 5/5

Google

Caitlin is an absolute asset to your company. I will be continuing the tenant relationship with Caitlin. 5 star customer service, appreciate you very dearly. 🤞😊 …

Emil · 30 March 2026 · Lenwell Property Services Luton

★★★★★ 1/5

Google

The worst lettings agency ever existed ! They've been simple trying to push people out from their homes with the purpose of getting future higher rents . The problem is ...the way that they're doing it ! It should be stated illegal ! 😱😞😡😡 After so many years of paying their rents when I needed a letter that I still live in the property they properly refused to give it to me. Just....reasons and reasons... What it came next it was undescribed. They've had this girl believing that she is a property manager who simple ruined everything. 😱 They should be more careful who are they employing and check their activities inside of the company. I ended up leaving after 6 years and during covid I've had 5 months every day with leaks of water and they've never done the renovations. They haven't even refunded me my two water vacuums used. They haven't done even a professional cleaning after it. But years later still living in there and doing everything by myself they could feel in power for the simple fact that I needed a letter stating that I'm still living in the property. Such a shame !!! Dear people, look for a real nice and good landlord and stop feeding those sharks who never care about our health or existence even ! Maybe the sales team might be more professional, but the others are disgusting ! If thinking that renting from them they're above you then better don't ever rent with them. My story is really long and I still have the emails between us as a proof.

Viorica · 23 March 2026 · Lenwell Property Services Milton Keynes

★★★★★ 5/5

Google

My experience with service was fantastic. I felt welcomed and supported all the way from the time of application, viewing, referencing and moving in. Not only did I find the accommodation that I wanted Leader’s linked us to different service providers which made it easier for us and convenient too. I would like to make a special appreciation to Faith because she was very welcoming, friendly and knew we could go back to her anytime she was very supportive throughout the process.

Nicola · 23 March 2026 · Lenwell Property Services Northampton

★★★★★ 5/5

Google

Great service from start to finish. Michelle Cummings Marla was professional, responsive, and made the whole process smooth and stress-free - Thanks again to Michelle. Blessings

Aftab · 23 March 2026 · Lenwell Property Services Luton

★★★★★ 5/5

Google

Good communication and smooth experience overall from Bilal Raqeeb.

Ravleen · 23 March 2026 · Lenwell Property Services Luton

★★★★★ 5/5

Google

Rating only, no written review.

Talvinder · 23 March 2026 · Lenwell Property Services Luton

★★★★★ 5/5

Google

I had a good experience working with Bilal Raqeeb as a letting agent. He was professional, responsive, and helpful throughout the process. Communication was clear, and he made things straightforward without unnecessary delays. I appreciated his approach and would recommend him to others looking for a reliable letting agent.

Giaffer-Serendip · 23 March 2026 · Lenwell Property Services Luton

★★★★★ 1/5

Google

We found what seemed like the perfect house for our family, as we need more space with a toddler. During the viewing we noticed several issues straight away. One of the garages was completely full of the landlord’s furniture and belongings, the annex was also full of items that did not belong to the property, the driveway was unfinished with loose slabs simply thrown down (which is unsafe, especially with a child), the gate was not working, and even the rubbish bins had not been emptied. We clearly explained to the agent that we wanted the property fully cleared and ready to use, as the extra space was the main reason we decided to move. The agent assured us that the landlord had agreed and that everything would be sorted when he returned from holiday. Over the following two weeks we repeatedly called and emailed asking for updates, but received very little communication. It seemed the priority was simply to get us to proceed with the tenancy. We paid the holding deposit and even gave notice to our current landlord, trusting that the property would be prepared as promised. Then we received a phone call saying that the landlord did not agree to any of the requested work and no longer wanted to proceed. This has left us in an extremely difficult situation with a 9-month-old child and very little time to find another suitable home. From our experience, it appears the landlord was never properly informed of our requirements and we were told he had agreed when that clearly was not the case. Very disappointing and unprofessional handling of the situation. I would strongly advise others to be cautious. 1 star is generous.

George · 16 March 2026 · Lenwell Property Services Milton Keynes

★★★★★ 1/5

Google

I had a very disappointing experience today. The company’s website clearly states that the office is open until 1:00 PM on Saturdays. Based on that information, we travelled there and arrived at around 12:30 PM, expecting the office to be open. Unfortunately, it was already closed. This is quite frustrating because customers rely on the information provided on your website. If the opening hours are different, they should be updated accurately so people do not waste their time travelling. As a company that manages property lettings for landlords and tenants across different portals, I would expect better communication and reliability. I hope the business reviews its opening hours and keeps the information consistent and up to date for customers.

Hassan · 16 March 2026 · Lenwell Property Services Luton

★★★★★ 5/5

Google

Rating only, no written review.

Elrad · 16 March 2026 · Lenwell Property Services Luton

★★★★★ 5/5

Google

I had been trying to buy a property for over two years without success, which made the process quite stressful. …

Debbie · 13 March 2026 · Lenwell Property Services Milton Keynes

★★★★★ 5/5

Google

Jaznay was amazing. I’ve dealt with her from start to finish and she has worked so hard to find me the right property. She showed me around a property which wasn’t right for me, and following that she had a look and sent me lots more which …

Scarlett · 13 March 2026 · Lenwell Property Services Milton Keynes

★★★★★ 5/5

Google

We have just got a new property and to help us out was a lovely lady called Jaznay! She has been amazing throughout she answered all the questions I had and made us moving into the property so much easier! I can’t thank her enough she’s …

Sarah · 13 March 2026 · Lenwell Property Services Milton Keynes

★★★★★ 5/5

Google

Viewed the place with Katie and she was very on the ball with all my queries that followed and made my move easier.

Kwame · 13 March 2026 · Lenwell Property Services Milton Keynes

★★★★★ 1/5

Google

Im so dissapointed with this company leaders .when ever we report an issue its not attended to they make calls telling you its your responsibility to fix that thing and yet when we moved in this house wasnt up to date .most of the things …

Kudzayi · 13 March 2026 · Lenwell Property Services Milton Keynes