Lenwell Property Services reviews from tenants

★★★★★ 1/5

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Pathetic excuse for a company

I had the extremely unfortunate 'pleasure' of dealing with these crooks. I rented from them, always paid every single rent on time and was in turn given shocking service. I was left to live with a water leak in my kitchen for weeks Our bath cracked and again was left with no repair I made official complaints and was told they find themselves to have done nothing wrong - of course you haven't lenwell! A close friend has also had a very similar experience where lenwell have tried to keep all their deposit despite returning their flat in good order. Basically a bunch of crooks who will take your money and do nothing for it. I sincerely hope they go out of business.

Greg · 14 July 2017 · Lenwell Property Services Luton

★★★★★ 5/5

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Excellent Service

This would be the first time we are renting in Dunstable, Michelle and Amie made us feel very welcome, kept us informed at all times throughout the whole process, even giving us some helpful information about the area, they also worked very hard for us to rent the perfect property.

Jozanda · 27 February 2017 · Lenwell Property Services Dunstable

★★★★★ 5/5

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Amazing service

Lenwell offer such amazing customer serivce. This was the first time I had rented a property and all the staff were a dream, very informative and helpful.

Natasha · 21 February 2017 · Lenwell Property Services Dunstable

★★★★★ 5/5

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They were fast and efficient and had excellent customer service

As soon as i sent a email enquiry about the property that i wanted, as soon as I sent the email i received a phone call from one of their members of staff. Overall I would highly recommend Lenwell due there high levels of customer service and there excellent website.

Samantha · 8 February 2017 · Lenwell Property Services Luton

★★★★★ 5/5

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I've been with Lenwell as a tenant now for 4 years (I think!). I have found them to be professional and caring at all times. Coming from a Property Management background myself, I know what a challenging environment it can be to work in so a really big thank you from me to all at Lenwell, especially Kate who never fails to reply to emails and offer help. If I had a property to rent out in the area I would choose Lenwell.

Julie · 26 January 2017 · Lenwell Property Services Bedford

★★★★★ 5/5

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First time Rental Dream!

I recently have moved back to Bedford and after many years of owning my own house needed to rent a property.. After speaking with several rental companies I was shown unsuitable properties and left confused at the entire process and feeling that I would have to settle for somewhere that I was not going to feel happy in. However, once I called Lenwell all of this changed. Hannah, Kate and Ruth were simply brilliant. They explained the process, listened to my requirements and then came up with the perfect property for me, in the right location and right price. As a first time Tenant I had a lot of questions and needed a lot of guidance and re-assurance through the process. Every time I called or emailled things were dealt with conscientiously and efficiently. Once the arrangement was concluded the hand over was dealt with very well and follow up calls to make sure I was settled really made me feel valued as a Tenant and that I could approach them with any issues. I am so lucky to have rented my property through Lenwell and cannot recommend them highly enough. Professional and fun to deal with - if you have a property to lease or are looking to rent - do yourself a huge favour and let these fabulous ladies take the stain away from you!

Matthew · 20 December 2016 · Lenwell Property Services Bedford

★★★★★ 5/5

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Great customer service

Very quick response to any problems.

Sue · 26 October 2016 · Lenwell Property Services Luton

★★★★★ 5/5

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Rating only, no written review.

Jonathan · 8 October 2016 · Lenwell Property Services Bedford

★★★★★ 5/5

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Professional service

Thank you so much Lenwell!!

Savina · 30 September 2016 · Lenwell Property Services Luton

★★★★★ 5/5

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Very well done

I really enjoyed my time with Lenwell and I will be more than happy to do it again in the future.

Wojciech · 15 September 2016 · Lenwell Property Services Luton

★★★★★ 1/5

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tennant

terrible agency made only to grab your money they will charge you for everything for example they charge 30 pounds for references if you need them for some other agency and they taking move out fee from deposit, every day im getting spam from them about new properties on the end i get long list what i should cleanup and information that lenwell is recomending cleanup comany frendly to them. never ever agin

DM · 2 September 2016 · Lenwell Property Services Luton

★★★★★ 5/5

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Sarah Carroll

Sarah was so helpful when helping us find our house. She kept us updated at all times and went out of her way to help. We're now very happy in our new home, thank you Lenwell!

Hollie · 19 August 2016 · Lenwell Property Services Luton

★★★★★ 5/5

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Michelle Gooding-very helpful

Have just rented a property with Michelle Gooding and her team. I was treated with respect and understanding.Quality of service and the exceptional training convinced us to continue working with the Dunstable Agency. Thank you Michelle for all your support . Mr and Mrs Poptelecan.

Deliana · 18 August 2016 · Lenwell Property Services Dunstable

★★★★★ 5/5

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Friendly and Proffessional service

I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called in regards to viewing the property right through to moving in. When I first called to book a viewing, Sarah mentioned other places I may be interested in that I hadn't seen and even got me a viewing the same afternoon. She has been at the end of the phone and email all the time to answer all of my questions and support me through the application process. Sarah is warm and friendly and is very helpful and adaptable in her communication to suit you. The process of becoming a tenant with Lenwell was very quick and easy and all done online so there is no trekking to the office to sign any paperwork, and copies of any paperwork are emailed to you straight away. Great Service, Thanks

Ryan · 17 August 2016 · Lenwell Property Services Luton

★★★★★ 5/5

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Kellie Hamilton

Kellie was very polite and friendly, she was more than willing to help and very professional. Thank you kellie for all your support. Mr and Mrs Bright

Koudi · 1 August 2016 · Lenwell Property Services Dunstable

★★★★★ 5/5

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Fast and effective

Kellie Hamilton made renting a property easy and stress free she helped with everything fast and efficiently and answered all my emails and questions quickly. A pleasant experience thank you

Emma · 17 July 2016 · Lenwell Property Services Dunstable

★★★★★ 5/5

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Extremely helpful

During a stressful time finding a property I found Sarah to be very helpful, supportive and patient. All staff at Lenwells I spoke with were all polite on the whole

Sadie · 14 July 2016 · Lenwell Property Services Luton

★★★★★ 5/5

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absolutely fantastic service from the agent

Sarah made me feel at ease with the whole process and supported me with me application. All credit to her, she was a total professional

Gilberto · 13 July 2016 · Lenwell Property Services Luton

★★★★★ 5/5

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lenwell letting

A VERY STRESSFUL TIME BUT MADE LESS SO WITH THE GUIDANCE OF RICHARD , ABBI .FOUND THEM TO BE PROFESSIONAL FRIENDLY VERY HELPFUL AND WITH THEIR GUIDANCE FOUND THE PROPERTY I WAS LOOKING FOR. WOULD HIGHLY RECOMMEND THEM. KIND REGARDS MARK KETTLE

MARK · 1 July 2016 · Lenwell Property Services Luton

★★★★★ 5/5

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I would not change anything about the service I got with Lenwell. Absolutely happy with everything. Thank you very much again.

Monika · 29 June 2016 · Lenwell Property Services Luton

★★★★★ 5/5

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Tenancy review- Kellie Hamilton.

Kellie Hamilton is awesome and very professional from the beginning to when the tenancy was agreed. She has been very supported treating all our queries professionally. I will surely recommend Lenwell to my friends and family by her outstanding performance. Rhoda lge.

Rhoda · 22 June 2016 · Lenwell Property Services Dunstable

★★★★★ 5/5

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fantastic service from people who care

I came in looking for a property to rent and straight away Kate and the team were helpful and friendly. They found me a place really quickly, knew exactly what I'd like and they moved heaven and earth to make sure I could move in that weekend! Really happy with the service - thanks especially to Kate and Hannah.

Philippa · 8 June 2016 · Lenwell Property Services Bedford

★★★★★ 1/5

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Bad Customer Service

Rating only, no written review.

Ankur · 3 June 2016 · Lenwell Property Services Luton

★★★★★ 5/5

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Very helpful

Have just rented a property with kellie. She was very very helpful in what was to start with not very straightforward but got there in the end. Am now very happy in my new home. In fact everyone in the Dunstable office were very helpful and friendly

Sandra · 20 May 2016 · Lenwell Property Services Dunstable