5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Dear Ashok Rmg! Thanks for the amazing review and star rating! All the best, Customer Care Team
Trusted Agent profile · Bedfordshire, Northamptonshire and Buckinghamshire
Verified
Lenwell Property Services estate agents in Luton, Northampton, Milton Keynes and 2 more
★★★★★
2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
1,951
Reviews on Google
All 5 offices
8
Reviews on Facebook
Business-wide
97
Reviews on The Trusted Agent
All 5 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers3 reviews
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
Landlords36 reviews
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
Tenants49 reviews
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Our offices
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
- Lenwell Property Services Luton8 Wellington Street, LU1 2QH932 reviews · 867 on Google (4.5)0 in the last 90 days
- Lenwell Property Services Northampton168 Wellingborough Road, NN1 4DU454 reviews · 441 on Google (4.8)4 in the last 90 days
- Lenwell Property Services Milton Keynes302 South Row, MK9 2FR348 reviews · 333 on Google (4.4)10 in the last 90 days
- Lenwell Property Services Dunstable2 West Street, LU6 1SX255 reviews · 233 on Google (4.4)0 in the last 90 days
- Lenwell Property Services Bedford103 High Street, MK40 1NE100 reviews · 78 on Google (3.9)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Lenwell Property Services office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleA huge thank you to Leo, Paris, Mo, and Joe for all the hard work and professionalism in getting the sale of our property. All of you were brilliant from start to finish, it wasn’t an easy process but hard work and dedication pays off. If your looking for an estate agent, I couldn’t recommend them highly enough 😀 …
Agent replied · 13 April 2026
Dear Alex, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleToday we attended a house viewing with Tomasz and he was fantastic - polite, friendly and most importantly he listened when we stated we didn't want to hear the usual pushy sales pitches that you'd usually get when viewing a house. It meant that we were able to have a constructive and candid conversation, without any pressure. We have a few more viewings booked with other Estate Agents over the weekend and I can only hope they go just as smoothly; he has set the standard high.
Agent replied · 13 April 2026
Dear Amanda Dallison We greatly appreciate your 5-star review and the time you took to share your experience with Tomasz. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
GoogleMy experience with this company has been extremely disappointing. They were irresponsible, frequently provided misleading information, and showed little respect for their customers’ needs. Communication was poor and it often felt like the focus was solely on making money rather than providing honest and professional service. I would not recommend this company.
Agent replied · 13 April 2026
Dear Brown Nancy, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
GoogleI would like to thank Leo and Paris for all the help and understanding on what could have been a very stressful time after losing both my parents within a month of each other and having to sell their property which was an awful lot to deal with but thankfully these guys handled everything kept me posted every week on viewings and how things were going. I just handed them the keys and they dealt with everything and made it so stressfree I would highly recommend them to anybody who wants to sell their property or looking for a new home. So a massive big thank you For selling my parents, Home
Agent replied · 13 April 2026
Dear Del Jackson We greatly appreciate your 5-star review and the time you took to share your experience with Leo and Paris. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleGreat friendly and supportive service. Would recommend to anyone.
Agent replied · 13 April 2026
Dear Seth Adams We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleThanks to Melika for managing all issues raised promptly and she is always ready to assist with any issues. Thank you.
Agent replied · 13 April 2026
Dear Ayo James We greatly appreciate your 5-star review and the time you took to share your experience with Melika. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI needed a share house and when I contacted leaders they did justice to it. Malik handled my case professionally and I was well communicated to. I really appreciate the support I received
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Dear Arome Benjamin Alfa, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Luton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleI would like to share my appreciation for the excellent service I received Bilal Raqeed during my recent house search. He was professional, responsive, and very helpful throughout the entire process. All my questions were answered promptly, and the viewing and paperwork process was handled efficiently. I especially appreciated the clear communication and support provided while finalizing the tenancy. Thank you for making the experience smooth and stress-free. I would be happy to recommend your agency to others.
Agent replied · 13 April 2026
Dear Claudia Sequeira We greatly appreciate your 5-star review and the time you took to share your experience with Bilal. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleMalik Miah has really supported our rental process and made the process seem less
5/5
GoogleHad a very good experience with them especially Mr.malik a very nice person.
Agent replied · 13 April 2026
Dear Tapan We greatly appreciate your 5-star review and the time you took to share your experience with Mr Malik. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe have just got a new property and to help us out was a lovely lady called Jaznay! She has been amazing throughout she answered all the questions I had and made us moving into the property so much easier! I can’t thank her enough she’s been great would really recommend talking to her if you’re looking to rent! Once again amazing customer service x
1/5
GoogleIm so dissapointed with this company leaders .when ever we report an issue its not attended to they make calls telling you its your responsibility to fix that thing and yet when we moved in this house wasnt up to date .most of the things where old and needed attention and they promised to fix things when we moved in but never fulfilled their promises.
Agent replied · 13 April 2026
Dear Kudzayi Gabi, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
1/5
GoogleIm not pleased with leaders service .very disappointed instead.This people dont care at all .Whenever we report an issues they dont fix it. a house that has no freezer,washing machining ,oven stove and raditors are not heating. Most of the things were old wn we moved in they promise to fix some off the things but never fufill their promise. The other day we had a serious blockage in the house and l called them one of the workers who answered the phone started shouting at me telling me that you must fix things on your own .l tried told her that when we moved in the house some of the things needed attention and not up to date you promised to fix things. The lady was saw rude and told me that were you forced to move in. I dont skip any day to pay rent .but they are trictly us bad. Im saw dissapointed with this company. Poor service ineeded
Agent replied · 13 April 2026
Dear Kuzivakwashe W Gabi, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
GoogleLeo, our contact for house sales, was always professional, attentive , available and competent. Sadly due to no fault of the team the process was somewhat lengthy but a great completion last week.
Agent replied · 13 April 2026
Dear Janis Edwards We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleKatie has been an amazing person!
Agent replied · 13 April 2026
Dear Regina Agyeiwaah Acheampong We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleLeo was an excellent agent for the sale of my Mother's property. He kept us fully up to date with progress and gave us sterling advice when required.
Agent replied · 13 April 2026
Dear Colin Baxter We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleGreat experience with the team at leaders. Faith was amazing from start to finish making sure my move was smooth quick and with ease. The lady who I spoke to several times and done my key handover with was also really helpful too!
Agent replied · 13 April 2026
Dear Chenelle Farmer We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI want to highlight the excellent communication and support I’ve received from Bethany, my Senior Property Manager, and Jolanta, the Branch Manager. …
Agent replied · 13 April 2026
Dear Nimyer Meftah, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Bethany and Jolanta. Your feedback motivates our team to continue delivering exceptional service. We look forward to … More
5/5
GoogleI spoke with Melika yesterday and she was super helpful in dealing with my queries. She listened to me and was prompt to get back to me on my requests. She paid attention and just really gave me her time. Much appreciated.
Agent replied · 13 April 2026
Dear Stephany Arhu We greatly appreciate your 5-star review and the time you took to share your experience with Melika. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
4/5
GoogleHad a good experience with leaders, they responds quickly to any challenges at any time.
Agent replied · 13 April 2026
Dear Rosemirian Umunna, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
5/5
GoogleMelika is such a soft spoken and kind property manager.
Agent replied · 13 April 2026
Dear Daniel Shomefun We greatly appreciate your 5-star review and the time you took to share your experience with Melika. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleMelika was very efficient and quick to help me sort out my boiler issue. The gas man came at very short notice on a Friday evening thankfully as I had no hot water or heating.
Agent replied · 13 April 2026
Dear Melissa Dowthwaite We greatly appreciate your 5-star review and the time you took to share your experience with Melika. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Lenwell Property Services
Which Lenwell Property Services office has the most reviews?
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
Where are the Lenwell Property Services offices?
The five Lenwell Property Services offices, by town:
- Bedford: 103 High Street, Bedford, Bedfordshire, MK40 1NE
- Dunstable: 2 West Street, Dunstable, Bedfordshire, LU6 1SX
- Luton: 8 Wellington Street, Luton, Bedfordshire, LU1 2QH
- Milton Keynes: 302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR
- Northampton: 168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
What do buyers say about Lenwell Property Services?
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
What do landlords say about Lenwell Property Services?
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
What do tenants say about Lenwell Property Services?
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Has Lenwell Property Services won any awards?
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Milton Keynes won Trusted Agent.
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