Trusted Agent profile · Bedfordshire, Northamptonshire and Buckinghamshire
Verified
★★★★★
2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
1,951
Reviews on Google
All 5 offices
8
Reviews on Facebook
Business-wide
97
Reviews on The Trusted Agent
All 5 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleRating only, no written review.
Dear Queena Casey, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
4/5
GoogleRating only, no written review.
Dear Eddyedu Edu, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Luton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleDaniel Venant
Dear Radu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleProvided very good help and always provided follow-up service, which is very good👍 …
Dear Luyao, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI have no words to describe the competence of this team. They are quick, helpful, and very friendly. Especially Malik Miah. Thank you very much for the assistance.
Dear Cleuber Sanchez Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBilal from leaders estate agent Luton, is extremely professional & excellent at his job, he's true to his word & got things moving very fast, highly recomended to anyone. Eva.
Dear Iulianaeva Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had the best experience with leaders very professional from start to finish. Lauren was very helpful and got my property let out very quickly
Dear Sophie Jolley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had the best experience with leaders very professional from start to finish. Lauren really listened to brief and found me some great tenants
Dear Tabs Hally Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMalik was absolutely phenomenal in giving me his time and patience of how to rent my first property . I really felt comfortable in his hands to understand everything around me, things that I didn’t know before I know now because of him.
Dear Fayza Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy negotiator was Morgan Cummins. She was very pleasant to deal with, took the time to understand my wife's and my circumstances and found us a really nice place to move into in Luton. I really appreciated her going out of her way to accommodate us. Thanks Morgan!
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had the pleasure of working with Mr. Malik, a lettings agent at Leader agency, and I must say that he made the entire process of finding and securing a property incredibly easy and stress-free. Mr. Malik was friendly, professional, and knowledgeable, and he worked tirelessly to find properties that met my requirements and budget. He was always quick to reply to my queries and accommodated my schedule for viewings. He guided me through the entire process, from initial viewing to signing the lease, and ensured that all my doubts and questions were answered in a prompt and courteous manner. I highly recommend Mr. Malik and Leader agency to anyone looking for a reliable, trustworthy, and efficient letting service. Thank you, Mr. Malik, for your excellent service and for making my move a smooth and pleasant experience.
Dear Krishna Vamsi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDealt with Malik. Very Good customer service and excellent communication. Highly recommended. Responded to all my emails very quickly and always kept me in the loop. Thank You
Dear Hassan Patel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIt was really a great experience with leaders. I really like their process to lent you a property! I wanna everyone to visit their website or contact them if somebody is looking for a better and comfort stay. Thank you Bilal for helping me out . I really appreciate that !!!!👍☺️✌️😊 …
Dear Ramanpreet Singh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI was in contact with Malik from leaders who helped me find a flat in the location I was looking for for some time. He made the whole process easy and was very helpful throughout all the checks, and communicated so well throughout. Very grateful for the service and help I received.
Dear Zahra Niazi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleVery unproffesional and they don't even know how to talk with the customers over the phone. Do not waste you time in this agency because at first they will book your appointment and later on they will tell sorry about the property it's gone. I don't know the name however an asian one, he is an Idiot and deserve zero star for his service. I was so angry the way he was explaining everything to me. Zero star service.
Dear Ishu Thakur, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleMorgan Cummins was extremely honest, upfront, and was able to find me a great studio that fit right in my price range! She was thorough and professional and great to work with. Morgan was always available to answer my questions and to show me the studio. She has been helpful and patient and supported me greatly throughout the whole process. I am really grateful for the wonderful experience I had and I would definitely recommend the agency further thanks to your wonderful agent and team.
Dear Tancau Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery good work ethic, focused on customer satisfaction I was very pleased to have her as my agent. Not a single issue or problem, even before she was not on sit she made sure there was someone to sort out all things as needed and she kept the communication was a very vital part I enjoyed and I absolutely will be recommending her to other people.
Dear Absole Marketting Solutions Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleMorgan was very efficient throughout the entire leasing process. always helped when I had questions and solved any problems I reported. very well done morgan.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
1/5
GoogleFor these people, money is more important than customers. the whole team from northampton are promise liars and they don't keep their word. They have fake reviews just like them
Dear George, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleZac at leaders has been so helpful and kind during the process of us moving to a new home. He dealt with all of my questions and helped us through every step. We are very excited to move he couldn’t have made the process any easier. Now on to get our keys 🏡🔑 …
Dear Holly Cox Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks to Isabelle and her colleagues for the great service.
Dear Saud Almutawa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleYesterday I went to office which was not relevant to the office butt can't express in my words the way I would like to mention her name Miss Laureen did support really admirable absolutely phenomenal that shows how trained and professional staff they are definitely I'll recommend to visit and hope you will meet your requirements thanks a lot
Dear Muhammad Waqas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleCan you please remove your sign from 9 Cropwell Bishop? It’s snapped in two and has been laying by the path for approx two months. Also, the next time you are marketing 9 Cropwell Bishop and need to take pictures please do not come onto my property and stand in my flowers to do so, it’s very rude and you did not ask for my permission.
Dear Darren M., We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleVery pleased with their management of contractors needed for some remedial works to the property. Left me with little to worry about. Very good all round service.
Hi Kevin Sontag, It was our pleasure :) Thank you for taking the time to leave a review for us at Leaders Estate Agents Dunstable. We're happy we could meet your expectations! Have a lovely weekend. Regards, Sarah & Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
The five Lenwell Property Services offices, by town:
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Milton Keynes won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
