Trusted Agent profile · Bedfordshire, Northamptonshire and Buckinghamshire
Verified
★★★★★
2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
1,951
Reviews on Google
All 5 offices
8
Reviews on Facebook
Business-wide
97
Reviews on The Trusted Agent
All 5 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJust wanted to call out the really helpful approach of Thomas Hunter. In the absence of one of his colleagues helped me out and very quickly responded to my request - great customer service.
Dear Anthony Cox Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy experience was wonderful. I was given the support I needed by friendly staff with sound knowledge of the little details needed to have a seamless letting experience. Malik was my main contact who went out of his way work with my availability and budget. Also Bilal at the office was also quite helpful
Dear Sheyin Akanet Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy experience was fantastic, having Morgan, made my experience easy and fast, she took me through all the processes and to ensure I did provide the necessary documents required in getting my apartment. She did every bit of the processes professionally. She's a good listener and very patient in answering every of my questions. To be honest would call Morgan a five (5) star 🌟 general due to her professionalism.
Dear Omogbai Marley Eseigbe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExtremely hard working and efficient guys working there. Bailey was our letting agent, and he is fantastic. He makes sure all our questions are answered and goes extra mile for the customers. Great job!
Dear Anatoly Lee Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent experience from start to finish, very helpful staff, Lillian was great when handling our move!
Dear Glyn Roff Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent experience from the beginning, lovely staff especially Lillian that help us with everything, i will recommend this agency to all of my friends and family 😌 …
Dear Rotaru Tatiana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had the pleasure of being assisted by the lovely Zain. I was looking to let a property and Zain made the whole journey seamless. He is extremely Professional and really knew what he was doing. He made the whole experience simple and easy, an impressive young man. I highly recommend his services 10/10!
Dear Afshan Sarwar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleA pleasure to deal with.
Dear Officialdad 71 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI phoned in about a flat a saw on Rightmove and Bailey answered the phone, I was impressed with his quick responses and overall manner.
Dear Jason Bedborough Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI came in to the estate agents to discuss letting a flat and spoke to Bailey Bedborough who’s knowledge and customer service were impeccable, he was very friendly and went above and beyond to help make everything happen smoothly.
Dear Carey Chandler Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Zuiculescu Hoana! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleRating only, no written review.
Dear Daniel Iancu, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Luton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleThe best I’ve met! Great staff, friendly and patient. Malik, goes as far as staying on the phone with you, while directing you on how to fill a form. Their commitment to providing classic and secured accommodation is top notch! Ask for Mr Malik, he is your go to man, should you ever be in need of buying, selling or renting!
We sincerely thank you for the positive review, and look forward to seeing you again soon!
5/5
GoogleJoshua Faller at the Dunstable branch has been absolutely brilliant. So professional and efficient! Got me a solution in less than a week, always followed up with emails and called with updates. Really appreciate the service it has made the journey incredibly smooth! Thankyou !!
Henna Khalid, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Dunstable! Kind Regards Joshua Pemberton-Simms Head of Property Management
5/5
GoogleAmazing and excellent service
Dear Hari Krishna Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful staff, I have been living here more than 14 years never had any problem. I always felt that my voice is heard all the time I just pick up the phone and everything get actioned promptly. Expecially Malik Mia is very helpful, professional and knowledgeable individuals He helped not only us with our move but also help manynof my friends and family get a place in this estate.thanks. Asif
What a lovely review. Thank you so much.
5/5
GoogleLenwell agents respond to enquiries and do their best to address issues as they arise. Property Manager Kevin But has resolved a number of issues promptly and efficiently, liaising with regular contractors and keeping me informed of options and progress. The staff are always friendly and willing to help.
Hi Jenny, it’s lovely of you to leave such a glowing review. Kim will be pleased to hear she is doing a good job especially working for home and with children off school. She is a real Lenwell Hero!
5/5
GoogleBilal Raqeeb is an outstanding agent!! From start to finish, I eased through the process with his support. The best agent I have dealt with. This man deserves all the praise he can get. I will definitely be recommending to my friends and family. Bilal you have been amazing from start to finish, again I am super pleased with the property and the professionalism of Bilal. What a superstar!! Many thanks!
Dear Ajadi Moses Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBilal Raqeeb was excellent during the process of renting this property. He was professional throughout. He was always available and had solutions to all challenges I encountered while getting the apartment. He really puts his heart and soul into the whole process and was always smiling. He even always addressed me by my name and I really appreciate that a lot. I definitely recommend him to anyone looking to rent a property. His colleagues Lauren Galway and Malik Mian were also very wonderful. Lauren helped me out with some tasks I found difficult and also she offered the help with a smiling face. They all worked as a team and they are really a fantastic team.
Dear Wk Adesola Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks for all you have done Lillian, much appreciated. Sean and Ros Pounds.
Ros Pounds, we are so happy to read such a great review about Leaders Estate Agents Northampton and Lillian!
5/5
GoogleThe process was smooth from start to moving in. Lillian was exceptional.
We appreciate your positive review about your recent experience with us!
5/5
GoogleOn finding my new home with leaders everything has been simple and hassle free communication between myself and Lillian has been great and I can now look forward to living in my new home thank you leaders
Amanda Andrews, your wonderful feedback and rating mean a lot to us.
5/5
GoogleI feel very lucky to have Jolanta Stonkute managing my properties for me, having had very experiences with other agencies. Nothing is too much trouble, and she regularly goes above and beyond to help me deal with any issues. Throughout even the most trying times she retains a positive problem solving attitude which is invaluable to me as I live several hours away from my properties and so have to rely completely on the service I receive. Thank You Jolanta!
Julia Hodkin, thank you for your kind words and this wonderful review!
4/5
GoogleRating only, no written review.
Dear Thakshila Kandasamy, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Luton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
The five Lenwell Property Services offices, by town:
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Milton Keynes won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
