Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleSiobhan and Methembe are both amazing! No stress as this housing agency are very accommodating and will really guide you on what steps do you need to take to rent. :) Also, the application process was quick as all you need to do was upload your documents. Very straightforward. :) Thanks leaders!
Nikka Β· 25 September 2024 Β· Leaders Croydon (312 High Street)
Agent replied Β· 25 October 2024
Dear Nikka Raiza Mangubat
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleVery professional and superb support and clear communication from arranging the viewing and moving in.
Many thanks, Amy and team.
Pradeep Β· 24 September 2024 Β· Leaders Sevenoaks
Agent replied Β· 24 October 2024
Dear Pradeep Devadoss
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleIβve had the best experience renting with Leaders and Amy in particular. Highly professional, reliable and trustworthy individual. I wish all agents were like her. Keep up the great work, Amy!π
Thank you very much, Lucie. β¦
Lucie Β· 24 September 2024 Β· Leaders Sevenoaks
Agent replied Β· 24 October 2024
Dear Lucie Pankova
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleVery good service from selwyn Pacheco . Really helpful and very prompt reply. This people make the difference for the company and making a great place to collaborate.Thank you
Jerin Β· 24 September 2024 Β· Leaders London
Agent replied Β· 24 October 2024
Jerin Thomas, we're so glad that we were able to go above and beyond your expectations!
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5/5
GoogleSelwyn is a trusted agent, fully attentive and reachable. A pleasure to deal with.
James Β· 24 September 2024 Β· Leaders London
Agent replied Β· 24 October 2024
James Brooks, thank you for the high star rating!
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5/5
GoogleIβm very happy with their service. Mohammed is amazing. Fast, professional, friendly and very supportive when needed. Many thanks!
Maria Β· 24 September 2024 Β· Leaders London
Agent replied Β· 24 October 2024
Hello Maria Zizzi, thank you; we appreciate your feedback!
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5/5
GoogleLeaders Lettings have been amazing, especially Selwyn! Super helpful, friendly and quick!
Lyla Β· 24 September 2024 Β· Leaders London
Agent replied Β· 24 October 2024
Lyla Tate, reviews like this give us motivation and help us ensure we provide high-quality care.
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5/5
GoogleSelwyn is fantastic! He was incredibly communicative and responsive, quickly arranging an inspection and ensuring everything went smoothly. Highly recommend his services, definitely your go to guy!
Kirra Β· 24 September 2024 Β· Leaders London
Agent replied Β· 24 October 2024
Kirra Wallner, reviews like this give us motivation and help us ensure we provide high-quality care.
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5/5
GoogleSelwyn was fantastic in helping secure my flat. He made the process smooth and stress-free, always available for questions and providing regular updates. Highly recommend!
Stefan Β· 24 September 2024 Β· Leaders London
Agent replied Β· 24 October 2024
Stefan Spiridon, thank you so much for your high rating!
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5/5
GoogleI had a great experience with selwyn!
He was knowledgeable about the flat and the surrounding area, which made house viewing process easy. He was approachable and answered all our questions. The flat was in excellent condition, and I appreciated his honesty about its features. I highly recommend selwyn for anyone looking to rent a home!
Yazz Β· 24 September 2024 Β· Leaders London
Agent replied Β· 24 October 2024
Hi Yazz, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
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4/5
GoogleRating only, no written review.
Mymuna Β· 23 September 2024 Β· Leaders Worthing
Agent replied Β· 23 October 2024
Dear Mymuna Ahmed! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
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5/5
GoogleOur previous landlord decided to sell our home leaving us urgently needing a new home first we met Owen from the Worthing office and he was brilliant very friendly yet profession made us feel at ease and he encouraged us to look around and ask questions when previous experience a viewing has been very rushed and felt like an invasion of privacy and just not a friendly vibe very rushed but Owen reassured us then we was successful with a property and we met jade from the Worthing officeβ¦.again a delight happy to help and happy to answer any questions or worries you may have the whole process was daunting alot of sending paperwork over and a lot of signing and a lot of anxiety from an already anxious person but jade and the team made this as quick and hassle free as possible and we have a real sense of security and safety with leaders everything was done vigorously and very professional we got our keys today and we couldnβt be more happier with the whole experience the property and everything inbetween if your looking for a new home I would 100% recommend leaders and if in the future we decide to find a new home I will certainly be wanting to stay with leaders
To jade owen and the team thank you all for everything and helping us find our new home
Jay Β· 23 September 2024 Β· Leaders Worthing
Agent replied Β· 23 October 2024
Dear Jay Smith
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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1/5
GoogleI was told by two different people never let through leaders. I ignored that advise and deeply regret it. In my opinion they couldn't take less care of the people they let to and the properties they look after. I also couldn't believe the amount of lies they tell (get everything in writing if you ever engage with them).
Dan Β· 23 September 2024 Β· Leaders Worthing
Agent replied Β· 23 October 2024
Good Morning Dan
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you or alternatively contact the local team in Worthing and they will be happy to discuss this with you further,
Kind Regards, Customer Care
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5/5
GoogleI recently found and rented a property through leaders in Worthing , I found all the team very helpful. We dealt mainly with Owen who was always cheerful and super efficient.
Honey Β· 23 September 2024 Β· Leaders Worthing
Agent replied Β· 23 October 2024
Dear Honey Whit
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleBoth Jade and Owen were incredibly helpful when helping me and a friend move into a new house in Worthing, both always had time for a phone call and nothing was ever too big an ask. Would highly recommend the Leaders Worthing team to anyone looking to move to the area, everyone is incredibly friendly and professional
Thomas Β· 23 September 2024 Β· Leaders Worthing
Agent replied Β· 23 October 2024
Dear Thomas Holloway
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleRating only, no written review.
Agi Β· 23 September 2024 Β· Leaders St Albans
Agent replied Β· 23 October 2024
Dear, Agi Nouroozi! Thanks for the great review! All the best, Customer Care Team
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1/5
GoogleIt is hard to believe that the five star reviews are genuine. Although the viewings are smooth and the branch agents are friendly. That all turns on its head once youβve signed the contract. Emails are seldom responded to, and the responses rarely relate to the questions asked. And I had a dubious pleasure of sending near-daily emails for about a month at a time to have anything sorted out. And there were multiple issues needing sorting out. When you do receive a response, it often comes with a threat of a standard Β£300 fee, seemingly featured in the tenancy agreement.
It is all over now. The last nail in the coffin was waiting way over a month for the deposit to be returned. Apparently, it got lost in the system. Stay away, if you can.
Blazej Β· 23 September 2024 Β· Leaders St Albans
Agent replied Β· 23 October 2024
Good Morning
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you or alternatively contact the local team in St Albans and they will be happy to discuss this with you further,
Kind Regards, Customer Care
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5/5
GoogleHannah Turner gave myself and my partner a virtual viewing. She was extremely punctual, kind and able to answer all our questions. Did a great job explaining the various options available and was prompt in sending over the offer form.
Nicholas Whitton who booked the viewing in over the phone was also extremely kind and helpful.
Christopher Β· 23 September 2024 Β· Leaders St Albans
Agent replied Β· 23 October 2024
Dear Christopher Fernandes
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleJust recently rented from Leaders my agent as a young girl called Darcy . And just waned to say how Brilliant she was in getting everything sorted out for . Even when I had issues filling out the forms electronically.
Thank you so much and good luck in your promising career Darcy π₯βοΈβοΈβοΈβοΈβοΈ
Simon Β· 23 September 2024 Β· Leaders Chichester
Agent replied Β· 23 October 2024
Dear Simon White
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleBoth Nour and Sophie from Surbiton Leaders were a massive help when we were looking for properties. Nour helped us to book a viewing for our property the next day and helped make the process as speedy as possible. Sophie has been so organised and helpful when sorting out our paperwork, allowing us to move in sooner than we were both expecting! I couldnβt be more grateful for the two for making our move as stress free and quick as possible!
Jasmin Β· 20 September 2024 Β· Leaders Surbiton
Agent replied Β· 23 October 2024
Dear Jasmin Roberts
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleVery pleased very quick and on the case all the time canβt be more pleased and happy
Gerald Β· 12 September 2024 Β· Leaders Worthing
Agent replied Β· 10 January 2025
Dear Gerald Pearce
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleBoth Jade and Owen were incredibly helpful when helping me and a friend move into a new house in Worthing, both always had time for a phone call and nothing was ever too big an ask. Would highly recommend the Leaders Worthing team to anyone looking to move to the area, everyone is incredibly friendly and professional
Tom Β· 12 September 2024 Β· Leaders Worthing
Agent replied Β· 10 January 2025
Dear Thomas Holloway
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAmy and Steve done a fantastic job of viewing and arranging my rental. 5 star thank
Dean Β· 25 August 2024 Β· Leaders Sevenoaks
Agent replied Β· 24 October 2024
Dear Dean Page
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI canβt thank Amy enough for her professional way she has got my move sorted in such a quick & efficient manor. A massive thanks to her & the team. I needed to get into a property in a short space of time, Amy & the team were fantastic. Iβm now in on the day I needed to be in. The transition was faultless. The little welcome to your new home pack was such a nice touch. Thank you Amy & the team at Sevenoaks branch. Will definitely be using them again if I need to move.
Paul Β· 25 August 2024 Β· Leaders Sevenoaks
Agent replied Β· 24 October 2024
Dear Paul Armston
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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