Trusted Agent profile
★★★★★
4,425 reviews across 20 offices and 3 platforms
Leaders has 4,425 reviews across 20 offices (London, St Albans, Worthing, Croydon, Bromley, Chichester, Weybridge, Sevenoaks, Surbiton, Cranleigh, Croydon, Southampton, Southampton, Southampton, Southampton, Fenstanton, Ocean Village, Sutton, Waterlooville and Woking) and three platforms, rated 4.7 out of 5 overall. Leaders has the most, 1,233. Checked 9 October 2026.
4,415
Reviews on Google
All 20 offices
5
Reviews on Facebook
Business-wide
5
Reviews on View Agents
All 20 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Leaders's 20 offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Leaders. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLillie and Selwyn are amazing
Hi William Ta! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Selwyn Pacheco
5/5
GoogleSelwyn manages and finds good Tenants for me :-)
Hello Ebenezer Atanda Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco
5/5
GoogleI’m having a really positive experience dealing with Lily and Macy. They are a great team, very proactive, responsive, and helpful throughout the process. They understood what I was looking for and arranged a viewing of a great place, which was a very good match for me. We haven’t completed the deal yet, but I’m very hopeful and really appreciate all their effort so far. Really happy with their support and the way they are handling everything. Highly recommended.
Hello Fasiha Usama Thank you so much for your lovely review! 😊 We’re delighted to hear that you had such a positive experience with us. We really appreciate you taking the time to share your feedback - it means a lot to the team! Many thanks, Selwyn Pacheco
5/5
Google5 star highly recommended! We really appreciate the high level of professionalism and knowledge from Kirt and Puja. They are efficient, effective and really motivated and for us as landlords to meet our expectations, hard work, and motivation and time invested for our rental flat. We have got ready in time, invested to a high standard to make a really nice home for someone or a couple to live near the riverside in Kingston! It’s a win win win all round! JR and RR (Kingston)
5/5
GoogleI recommend Kirtan Patel for his capable handling of the transition to a new tenancy, which went very smoothly
5/5
GoogleMy viewing with MEGAN BLAKANEY was excellent. Ms Blakeney was punctual, supportive and very well‑informed about the property. Ms Blakeney positive attitude and clear communication made the whole process easy and enjoyable. Highly recommended
5/5
GoogleWe have rented a house with Leaders and worked with Connie Arnell during this process. Connie was fantastic! She's friendly, professional, organized and really helped guide us through the process.
5/5
GoogleMegan is a professional agent that took care of us, and she did the best to meet ours needs. She is on time and always available for us.
5/5
GoogleWe rented through Leaders for over 10 years, and it was a great experience throughout. They sorted all issues promptly, including complex ones such as a boiler replacement. It is a reliable and modern agency, and we really liked their online reporting system. Carol is a true professional who made our renting experience easy and hassle-free.
5/5
GoogleLillie was amazing! Shey was good with our property inspections
Hello Primaljayan Fernando Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco
5/5
GoogleSelwyn and Chrissie manage my flat very well! Been with them for over 20 years :-)
Dear David Gatliffe We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn Pacheco
5/5
GoogleSelwyn is the best to find me exceptional tenants! Recommend to any Landlords 100%
Hello Anesta Fernando Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco
5/5
GoogleLeaders have recently found me new tenants for my property. Sharon and Selwyn were both really helpful. The whole process has been handled speedily and efficiently. Would highly recommend their service.
Dear Susan Schofield We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Selwyn Pacheco
5/5
GoogleMacy and Selwyn found me excellent Tenants! Recommend all Landlords in Forest Hill
Hello Ty Rellz Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco
5/5
GoogleNice service received. Advisors patient and knowledgeable. Appreciate
Hello Famous Timilehin Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco
5/5
GoogleSelwyn and Lillie
Hello Zz Zhong Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco
5/5
GoogleLillie was absolutely amazing really took her time with helping me find a property!!
Hello Dmitriy Dolgorukov Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Selwyn Pacheco
5/5
GoogleBoth Nick and Gabriel from Leaders were fantastic. They were friendly, answered all of our questions, responded very quickly to emails, and helped us with all the documentation we needed. We have now been accepted for our ideal home. Thank you!
5/5
GoogleGabriel at Leaders Kingston has been incredibly helpful every step of the way and I would recommend him to anyone looking in the area.
5/5
GoogleI cannot thank Lauren Nield at Leaders Letting Agency enough for the exceptional service she provided during my tenancy checkout and the return of my deposit. From start to finish, Lauren was professional, friendly, and incredibly efficient. She responded to every query promptly, kept me updated throughout the process, and ensured everything was handled quickly and smoothly. What could have been a stressful experience turned out to be straightforward because of her dedication and attention to detail. Lauren went above and beyond to make sure the checkout process was completed without unnecessary delays, and my deposit was processed. Her excellent communication, professionalism, and genuine willingness to help made a real difference. Lauren is a true asset to Leaders Letting Agency, and I highly recommend both her and the team to anyone looking for outstanding customer service. Thank you once again, Lauren, for making my moving experience so much easier. Wishing you all the very best in your career! Regards, Onyeka Iloanya
5/5
GoogleMrs Lauren Nield was one of the best tenancy managers I've ever worked with. Always professional, responsive, efficient and helpful. Many thanks to her.
5/5
GoogleAll the team at Leaders have been lovely, friendly, and incredibly helpful throughout the whole process. Everything has been efficient from start to finish, and we’ve had fantastic support from James, Joshua, and Adam. We couldn’t fault any of them, every question or issue we’ve had has been dealt with quickly and professionally. Thank you all for making the experience so smooth!
5/5
GoogleI have used Leaders for around 8 years now, starting off with the Hove branch, and now using the Worthing one. I always receive excellent customer service and speak to nice, polite and helpful people. I can’t praise Adam Mcilwaine highly enough, he is different class. The service I always receive from him is brilliant. He always has time for you and nothing is too much trouble. Thank-you.
5/5
GoogleMy partner and i had our viewing with Megan Blakeney, she was polite, professional and very knowledgable, she answered all our questions to the best of her ability and pointed us in the right direction for anything else. She was fantastic and so helpful to us both!
Thank you so much for your lovely review! 😊 Congratulations on your new place! …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Leaders has 4,425 reviews across its 20 offices, rated 4.7 out of 5 overall: 4,415 on Google, 5 on Facebook, 5 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Leaders has the most, with 1,233 reviews rated 4.8 out of 5, followed by Leaders with 810.
Leaders, 9-13 The Facade, Devonshire Road SE23 3HA; Leaders, 50 London Road AL1 1NG; Leaders, 53 Chapel Road BN11 1EG; Leaders, 312 High Street CR0 1NG; Leaders, 20 - 21 Church Road BR2 0EG; Leaders, 3 Northgate PO19 1BA; Leaders, 45 Baker Street KT13 8AE; Leaders, 137d High Street TN13 1UX; Leaders, 19/21 Claremont Road KT6 4QR; Leaders, 228 High Street GU6 8RL; Leaders, 57 Lower Addiscombe Road CR0 6PQ; Leaders, Canute Castle, Canute Road SO14 3FH; Leaders, 13 London Road SO15 2AE; Leaders, 363 Bitterne Road, Bitterne Village SO18 5RR; Leaders, 12 High Street, Eastleigh SO50 5LA; Leaders, 7 Rookery Place PE28 9LZ; Leaders, Canute Castle Canute Road SOUT; Leaders, 2-4 Mulgrave Road SM2 6LE; Leaders, 55-59 London Road PO7 7EX; Leaders, 14 Commercial Way GU21 6ET.
Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.