Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleLeaders particularly Chris Jones and David Montero made sure that our purchase was a positive experience and took such good care of us all the way. We are very indebted to them as this could have been very stressful normally. Truly professional and at the same time friendly helpful and knowledgeable people ! I would reccomend Leaders every time !
Manjula · 26 December 2016 · Leaders London
Agent replied
Hi Manjula, many thanks for taking the time to share your feedback. It has been a delight to work with you, and we hope you are very happy with your new home. We appreciate the recommendation, as well as the mention of Chris and David who will be very pleased with your kind comments.
★★★★★ 5/5
GoogleSelwyn at Leaders Forest Hill was a pleasure to work with. By far the best customer service I've received during my first year in London. I found the listing to be exactly as described and was exactly what I was looking for. Selwyn responded quickly and thoroughly to all of my inquiries throughout the process. Would highly recommend.
Darren · 26 December 2016 · Leaders London
Agent replied
Hi Darren - many thanks for taking the time to leave a review, and for your kind words about Selwyn which we are sure he will be delighted to hear. Leaders strives to provide a great service to all of its customers so we are pleased you are not only happy with the work of our Forest Hill team, but would also recommend us to others.
★★★★★ 5/5
GoogleAs a relatively new landlord I can highly recommend Leaders, they have always been professional and highly efficient. They have let my property in double quick time and the service they offer is second to none.
Peter · 26 December 2016 · Leaders London
Agent replied
Hi Peter, thanks for the kind words. Having Landlords like you, makes our jobs a little easier. David Montero (Branch Manager)
★★★★★ 4/5
GoogleReally great at what they do. Staff are friendly and quick to respond to any queries or concerns. The whole process from finding a flat to moving in has been seamless and efficient.
Sam · 26 December 2016 · Leaders London
Agent replied
Hi Sam, many thanks for taking the time to leave a review.
★★★★★ 5/5
GoogleThe team at leaders were extremely helpful. I found the staff I delt with really listened to what I was looking for. He also made me consider new possibilities I had not thought of. I am feeling a lot more confident in the prospect about buying my new home. A big thank you to everyone at leaders. I would recommend everyone to use this branch Forest Hill.
Helen · 26 December 2016 · Leaders London
Agent replied
Hi Helen, thank you so much for taking the time to leave a review. We are delighted you to hear that the team were extremely helpful and that you would recommend our Forest Hill branch.
★★★★★ 5/5
GoogleI have just purchased my first house through Leaders. Both Camilla and Jenny have been incredibly helpful, friendly and always available to help throughout the entire process. As my husband and I are first time buyers, we naturally had lots of questions throughout the process which Jenny and her team were more than happy to answer. I can't recommend Leaders enough. Thank you!
Lucy · 26 December 2016 · Leaders London
Agent replied
Hi Lucy, thank you so much for your feedback. We are pleased you have been happy with the service and would recommend us. We will be sure to pass on your kind words to the team, in particular Beth and Jenny.
★★★★★ 5/5
GoogleI recently purchased a flat through Leaders and found them, and in particular Jenny, to be excellent. The transaction was not without its challenges, but Jenny's supportive 'sort it out' attitude helped to keep things on track. The flat is now let through Leaders and initial impressions are that the good service will continue. Very pleased.
Keith · 26 December 2016 · Leaders London
Agent replied
Hi there Keith, many thanks for taking the time to leave a review - we are delighted you have been happy working with Jenny. We will be sure to pass on your feedback.
★★★★★ 5/5
GoogleForest Hill Leaders were great during my house purchase, particularly Jenny, who kept it all on track. I was always able to speak with someone and when they advised they would call back they did . Very reassuring during a first time purchase.
I know they worked very hard for both sides during the transaction and I’m very grateful to have now moved into my first home. I’m still in contact and they have been helpful suggesting contacts in the area, electricians, builders etc which is invaluable as I’m not from the area. I would definitely recommend and look to them for future moves.
L · 26 December 2016 · Leaders London
Agent replied
Hi there, thank you for taking the time to leave a review. We are delighted you were happy with the service and would recommend us!
★★★★★ 3/5
GoogleRating only, no written review.
Bogdan · 17 December 2016 · Leaders Croydon (312 High Street)
Agent replied
Hi there, thank you for taking the time to rate us.
★★★★★ 1/5
GoogleRating only, no written review.
Calin · 17 December 2016 · Leaders Croydon (312 High Street)
Agent replied
Hi Calin, thank you for rating us. We are sorry you feel you could only give us a 1 star, if you'd like to discuss anything further please feel free to email customerservice@leaders.co.uk
★★★★★ 5/5
GoogleAnazing service and everyone was very helpful in the Croydon branch.
Jessica · 17 December 2016 · Leaders Croydon (312 High Street)
Agent replied
Hi Jessica, many thanks for taking the time to leave a review. We are delighted you have been happy with the service and will be sure to pass your kind comments onto the branch.
★★★★★ 4/5
GoogleInitially I have to say that we were not used to selling and buying as we had not done it for over 20 years. We thought that things were running really slowly and probably called Joseph Lee for updates on a 3 day basis. I am sure that most houses sell in @4 months so ours was probably not unusual, it just felt like it. Joseph and Alex at head office were very helpful and kept us informed of any movements as soon as they new, but it was stressful not knowing. The final contracts signing and completion date kept changing which made it very stressful and we finally had 3 days to arrange a removal company to move on the 18th Dec 2015, as the one we had primed, ready to go, let us down at the last moment. During this time Joseph and Alex were very helpful even though they could not solve our problem.. In general the service we received from Leaders was acceptable and I would use them again.
Neil Popeley.
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Neil · 17 December 2016 · Leaders Croydon (312 High Street)
Agent replied
Hi Neil, thank you for taking the time to leave your feedback. We will be sure to pass your comments onto the team.
★★★★★ 5/5
GoogleFantastic service and care from all the staff. Very knowledgeable group and very quick responding to my queries.
Ian · 17 December 2016 · Leaders Croydon (312 High Street)
Agent replied
Hi Ian, thank you for taking the time to leave a review. We will be sure to pass on your kind words to the team.
★★★★★ 3/5
GoogleBetter than most lenders in the area, but expensive. By the time all the deductions have been taken from the rent including their rent guarantee, plus tax, etc., you're not left with very much income every month. The other main problem is the contractors they use to fix problems way overcharging for even the simplest things, e.g. you need a lightbulb changed, so we sent our engineer round, that's £120 + vat! Also I have had issues with the six monthly inspection reporting that the property was fine, then when I've been round myself I found it was filthy, like the tenant hadn't cleaned it since they had moved in. They should keep on top of things like that, after all you are paying them enough each month.
On the plus side they are efficient, respond quickly to queries, and I haven't found any other agents in the area that are any better.
D · 17 December 2016 · Leaders Croydon (312 High Street)
Agent replied
Hi David, thank you for taking the time to share your feedback. We will be sure to pass your comments onto the branch and take on board your comments.
★★★★★ 4/5
GoogleRating only, no written review.
Janet · 26 November 2016 · Leaders Surbiton
Agent replied
Hi Janet, many thanks for leaving us a 5 Star rating.
★★★★★ 4/5
GoogleLeaders have been professional in their approach to me and my tenants, always there to answer questions and put into action anythng I may need.
Karin · 26 November 2016 · Leaders Surbiton
★★★★★ 4/5
GoogleLeaders have provided me with very good and efficient service. The staff is always very courteous on the phone and in person.
Dolat · 26 November 2016 · Leaders Surbiton
Agent replied
Hi Dolat - we appreciate you taking the time to share your thoughts on your experience with Leaders, and we are delighted you have been happy with the work of our Surbiton team. We'll be sure to pass on your feedback.
★★★★★ 5/5
GoogleProfessional staff with amazing customer service skills, trustworthy and clear in each step. Likely to recommend!
Floriana · 26 November 2016 · Leaders Surbiton
★★★★★ 5/5
GoogleLeaders found tenants for my flat. Simon, Helen and the rest of the staff were very friendly and efficient. They advised me about what to do and it all went through quickly and smoothly.
Clare · 26 November 2016 · Leaders Surbiton
Agent replied
Hi Clare, thank you very much for taking the time to leave your feedback for the branch. We are really pleased you have found the team to be friendly and efficient and that the process was quick and smooth for you. We strive, as a business, to provide the sort of service you have experienced so we will be sure to pass on your kind words.
★★★★★ 5/5
GoogleI have let my flat in Surbiton via Leaders for the last 4 year and am very happy with the service they provide. I'd recommend Leaders to any landlords.
Pippa · 26 November 2016 · Leaders Surbiton
★★★★★ 5/5
GoogleI have been using Leaders Surbiton to help me with finding new tenants and letting my property as necessary over a long period. They have always delivered with an efficient, helpful and professional service.
Peter · 26 November 2016 · Leaders Surbiton
Agent replied
Hi Peter, thank you for taking the time to leave a review. We are pleased you have been happy with the service and will be sure to pass on your comments to the team.
★★★★★ 5/5
GoogleOn 07/14/2016 you gave us this review:
5.0 /5
Very nice agency, helpful, polite , very nice people working there, especially Simon. Was very happy and pleased for choosing this agency
Ilona · 26 November 2016 · Leaders Surbiton
★★★★★ 5/5
GoogleLeaders have managed my property for 3 years. They have found excellent and reliable tenants and have always responded promptly to any problems. I have no hesitation in recommending them.
Mary · 26 November 2016 · Leaders Surbiton
Agent replied
Hi Mary, many thanks for taking the time to leave a review and for recommending us.
★★★★★ 5/5
GoogleLeaders in Surbiton is an excellent letting and estate agents. Having managed my property since 2013, I am very pleased with their efficient service - able to secure appropriate tenants, at the market price, and making sure the property is in good order. I would recommend this company to other landlords in the area.
Robert · 26 November 2016 · Leaders Surbiton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.