Trusted Agent profile
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery helpful and they go out of their way to get jobs and maintenance works done. They also find suitable tenants quickly, I don't need to get involved and I feel confident that they will do things as efficiently and time costly as possible.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI found my Flat with King & Chasemore I am absolutely happy! They are amazing! Very responsive, all the time helped me with everything. They provided me the best solutions all the time. if you are looking for an amazing Agents, go directly to King & Chasemore they are 100% recommendable!PositiveResponsiveness, Quality, Professionalism, Value
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleKing & Chasemore have been my letting agents for two years now, and they have always been very polite, understanding and helpful when I have needed to contact them. Definitely one of the more positive experiences I've had with letting agents since living in Brighton.PositiveResponsiveness
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleThe agency in hove, were lovely Hannah was brill thoughout our time. However countrywide as a company have been truly terrible. They didn't return my deposit after 2 months "as it hadnt been changed over." They claimed that we had paid late and this effected a mortgage application, when it was a "mistake" there end. Of course, no apology. Customer service from the accounts team again was awful, I rang everyday for a week without any response. The actual estate agents where lovely but I just couldn't recommend countrywide to anyone.NegativeResponsiveness, Quality, Professionalism
Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleThey deal with any issues quickly and professionally and are quick to find new tenants. I have had one or two issues with previous tenants and they have assisted me in resolving these in a timely manner. I continue to be very happy with their service.PositiveResponsiveness
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI rarely leave reviews as I seldom experience anything that is deserving however I have recently moved in to a property that i have let from the office in Church road Hove and the service I received from start to finish was fantastic. All staff members I had communication with were friendly and professional and made the process so easy. They went out of their way to assist me with all my queries promptly and I felt like they actually cared. I have a small dog which makes it very difficult to find a nice property. Instead of saying .."no sorry cant help" as Id experienced with ALL other agencies who had treated me like I had a contagious disease because I had a pet!... they negotiated with a prospectve landlord on my behalf and found me a lovely property for us both. I cant thank them enough! They are a great bunch of caring people who went out of their way to find me my new home. Well done Team...exceptional service!
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI don't think I've ever had such a good service from an Estate Agent before. Every staff member (Kate, Hannah and Katherine particularly) is attentive, friendly and reassuring. Before we moved in, they quickly organised the re-decoration we requested and when our fridge didn't work, they had a new one ordered and sent to us in less than a week. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had fantastic experience with King & Chasemore Agents in Hove. Quick to book viewing and any questions responded very quickly. Every one of agent I contact with has been very helpful and professional. The property I rent from them has well managed inventory and professional cleaned. It made my move so easy and smooth. I really appreciated their service.PositiveResponsiveness, Quality, Professionalism
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI've been delighted with my experience of King & Chasemore. At the viewing stage, Kate Thomson arranged a viewing promptly and addressed any questions I had. She was then helpful and attentive when I received the contract and agreed the lease. Once I moved in, she was prompt in her response to some repairs that needed doing and ensured these were resolved without delay. In general, Kate has been lovely to work with and I'm very happy with her management of my flat.
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRebecca was attentive, courteous and efficient in dealing with the appointment of a new tenant.PositiveProfessionalism
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy experience with them was really good, very professional and always very helpful especially Jessica who always got things done,PositiveResponsiveness, Professionalism
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
5/5
GoogleRebecca helped us to find a home in Worthing. Very helpful, quick, and professional. I truly recommend her
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
5/5
GoogleVery helpful and supportive. Quick to action any repairs and always keep us updated. After the nightmare of the previous landlord really been greatPositiveResponsiveness, Quality, Professionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI've been using K&S Worthing for a couple of years now and would thoroughly recommend them to anyone. Very professional and reactive to any eventuality. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleMelanie helped us secure a place and it was the quickest and easiest experience thanks to her. Very [polite and friendly, responding to all queries quickly.
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleJessica Moynan and her team at the KCCW Worthing office have been very professional managing my property while I am living abroad. Five Stars all round for the Worthing office staff.
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleRebecca and Aisling have been amazing. They are quick to respond to you and very helpful with getting everything sorted. I can't recommend King and Chasemore enough.PositiveResponsiveness, Professionalism
Many thanks for the amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleJessica Moynan and her team at K& C Lettings, were excellent. They were helpful, professional and quick to communicate when handing over a tenancy. Thank youPositiveResponsiveness, Professionalism, Value
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWe have had nothing but good experiences with King and Chasemore as letting agents. They have always been responsive, attentive and sympathetic of our needs when looking for properties. We would recommend them to anybody looking to let in the area.PositiveResponsiveness, Quality, Professionalism
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
