Trusted Agent profile

King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

4.7

★★★★★ Excellent

2,580 reviews across 15 offices and 3 platforms

King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

2,525

Reviews on Google

All 15 offices

Facebook logo

2.7 / 5

37

Reviews on Facebook

All 15 offices

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Our offices

King & Chasemore's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every King & Chasemore office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The team here are wonderful. Jade especially has been absolutely fantastic in helping me in my search for a rental property. She has been nothing but kind, understanding and the only agent to have bothered to be proactive in searching for a property for me. Nothing but praise for her. She is a credit to the team, I would highly recommend.PositiveResponsiveness, Quality, Professionalism

Lily · 12 November 2021 · King & Chasemore Midhurst Sales

Agent replied · 11 November 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations

5/5

Google

I have used King & Chasemore estate agents in Midhurst for many years as both a landlord and also to purchase and sell property. The company is always very professional and understanding to individual client needs. This has been especially true over the last year as the agency has kept up to date with all protocols, not only creating a safe environment but also keeping clients updated and informed, whilst maintaining a professional service. There is always a welcome smile and friendly team whenever you go into the office. I have no hesitation in recommending this company.

Lizzie · 12 November 2021 · King & Chasemore Midhurst Sales

Agent replied · 11 November 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Hannah Ward is always helpful and friendly with all my enquiries

Rex · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Friendly, efficient and attentive. Have let through them for well over 10 years and have always been very satisfied.PositiveResponsiveness, Quality, Professionalism, Value

Glenn · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I always get the best services with Kate Thomson & other staff at my Church road King & Chasemore branch. Thank you allPositiveResponsiveness, Quality, Professionalism, Value

Sylvia · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

It’s really lovely to read another 5* review! Many thanks, Lucy, Customer Relations.

5/5

Google

They manage my apartment in hove and have always been really responsive, helpful, professional and reliable, everything that is usually hard to find in a lettings agentPositiveResponsiveness, Quality, Professionalism, Value

Matt · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for the fantastic 5* review and it is great to read your kind words and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Kathryn was really helpful helping us with the property we liked, she dealt with things nice and quickly with the landlord and kept in contact throughout.

Decadance · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Really responsive, communicative team. Connor in particular was incredibly helpful, from my first viewing (even suggesting I view the property I eventually bought) up until I completed the purchase.PositiveResponsiveness, Professionalism

Rhys · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Always sort any issues that arise and have been great during these challenging lockdown times - would definately recommend K&C for any landlords wishing to have their properties managed in the Hove area

Al · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very helpful and they go out of their way to get jobs and maintenance works done. They also find suitable tenants quickly, I don't need to get involved and I feel confident that they will do things as efficiently and time costly as possible.PositiveResponsiveness, Quality, Professionalism, Value

Gersha · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience renting through King and Chasemore. Every staff member we have communicated with has been professional, efficient and friendly. The process has been very smooth. Highly recommended.

Charlotte · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Hannah attended to us with all the patience and kindness. The property we were looking for had already been rented but she made herself available to help us find a new place. Great and pleasant service.

Thiago · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I found my Flat with King & Chasemore I am absolutely happy! They are amazing! Very responsive, all the time helped me with everything. They provided me the best solutions all the time. if you are looking for an amazing Agents, go directly to King & Chasemore they are 100% recommendable!PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

They deal with any issues quickly and professionally and are quick to find new tenants. I have had one or two issues with previous tenants and they have assisted me in resolving these in a timely manner. I continue to be very happy with their service.PositiveResponsiveness

Louise · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The Hove team have been absolutely amazing, especially Kate and Kathryn who have constantly been professional, efficient and always lovely to speak to, both always positive and helpful! They have made the whole process very easy. Nice to have a solid, professional experience. Thanks again!PositiveResponsiveness, Quality, Professionalism

Shaun · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

King & Chasemore have been my letting agents for two years now, and they have always been very polite, understanding and helpful when I have needed to contact them. Definitely one of the more positive experiences I've had with letting agents since living in Brighton.PositiveResponsiveness

Hilda · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The King and Chasemore team have been fantastic agents for us. We’ve been clients for many years. As we live overseas, having the team aware of the market, get us amazing tenants, and keep an eye on mandatory testing/certification has been essential. They’ve never let us down.PositiveResponsiveness

Jude · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

4/5

Google

A shared-ownership sale managed almost entirely at a distance, this wasn't an easy job, nor probably the most lucrative in the local market. Hence, all to the credit of the K&C team that supported me for being available, very helpful, and ensuring a continuity of support, allowing completion before the Stamp Duty deadline. A job well done!

Ian · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Many thanks for the great review. Kind regards, Lucy, Customer Relations.

5/5

Google

I rarely leave reviews as I seldom experience anything that is deserving however I have recently moved in to a property that i have let from the office in Church road Hove and the service I received from start to finish was fantastic. All staff members I had communication with were friendly and professional and made the process so easy. They went out of their way to assist me with all my queries promptly and I felt like they actually cared. I have a small dog which makes it very difficult to find a nice property. Instead of saying .."no sorry cant help" as Id experienced with ALL other agencies who had treated me like I had a contagious disease because I had a pet!... they negotiated with a prospectve landlord on my behalf and found me a lovely property for us both. I cant thank them enough! They are a great bunch of caring people who went out of their way to find me my new home. Well done Team...exceptional service!

Mandi · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

I don't think I've ever had such a good service from an Estate Agent before. Every staff member (Kate, Hannah and Katherine particularly) is attentive, friendly and reassuring. Before we moved in, they quickly organised the re-decoration we requested and when our fridge didn't work, they had a new one ordered and sent to us in less than a week. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism

Beth · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We were tenants looking for a 2 bed, close to the sea and restaurants as well as a garden safe enough for our disabled cat and a new dog. We found our experience with Kathryn and Kate completely apart from all other estate agents during our search, they helped us find the perfect place and provided a lot of detail which helped us confidently make our decision. They were really helpful throughout the process and also seem to have a good relationship with the land lord so knew we’d get on.PositiveProfessionalism

John · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

I had fantastic experience with King & Chasemore Agents in Hove. Quick to book viewing and any questions responded very quickly. Every one of agent I contact with has been very helpful and professional. The property I rent from them has well managed inventory and professional cleaned. It made my move so easy and smooth. I really appreciated their service.PositiveResponsiveness, Quality, Professionalism

Yong · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I've been delighted with my experience of King & Chasemore. At the viewing stage, Kate Thomson arranged a viewing promptly and addressed any questions I had. She was then helpful and attentive when I received the contract and agreed the lease. Once I moved in, she was prompt in her response to some repairs that needed doing and ensured these were resolved without delay. In general, Kate has been lovely to work with and I'm very happy with her management of my flat.

Ted · 26 October 2021 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Rating only, no written review.

Mark · 25 October 2021 · King & Chasemore Chichester (57 North Street)

Agent replied · 24 October 2024

Thank you for taking the time to leave us this 5* review. Best wishes, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about King & Chasemore

Which King & Chasemore office has the most reviews?

Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.

Where are the King & Chasemore offices?

The 15 King & Chasemore offices, by town:

Has King & Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.

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