Trusted Agent profile

King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

4.7

★★★★★ Excellent

2,592 reviews across 15 offices and 3 platforms

King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,592 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

2,537

Reviews on Google

All 15 offices

Facebook logo

2.7 / 5

37

Reviews on Facebook

All 15 offices

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Our offices

King & Chasemore's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every King & Chasemore office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Quick, efficient and very professional.

Iga · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service, and friendly approachable. highly recommended.

Imen · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Friendly, fast, and efficient in dealing with myself as a customer.

Derek · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

It’s the best if your looking fro a room

Ricardo · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Andy and team are really amazing Appreciated that services

Sriram · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Had a great experience and Becky was very helpful

Imani · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Professional and very helpful staff. Keep up the great work. Good luck.

Gertrude · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent customer service. Thanks to all the staff, especially Becky Webb.

Hasa · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Many thanks Becky for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Cloe was very kind and very helpful during our process.

Gouvea · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing customer service, couldn’t have been an easier move! Would definitely recommend to anyone wanting to move!

Caitlan · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Great service from Andy, Chloe and Becky, would recommend!

Liam · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you Liam for your kind words and 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

Very helpful, friendly yet professional people. Overall, enjoying my experience with them so far :)

Ehab · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.

5/5

Google

Thank you so much for everything. Very happy all the way. Thank you Vicky for all your hard work & support. 🤙 …

Sanjib · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Andy, Bekky and Cloe provided excellent service in getting the property rented out

Sridhar · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Consistently excellent service from Becky and Cloe and their colleagues - always friendly and happy to assist - thank you.

Josh · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Andrew and cloe were amazing. First time renting and experience couldn't have been any better!

Rachel · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Andy and Becky has been very brillant and helpful. I highly recommend them for the services

Ahmed · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Andy and the team have been really helpful towards me, the best around 😊 …

Rosie · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Becky & Andy are amazing they’ve made this process so relaxing!!! 5 stars and more!! X

Charlotte · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

1/5

Google

I have been trying to call kings and Chasemore Sales and Lettings since 2 hours. But they didn’t pick my call not a single time. Very bad impression. Why you open your company, if you don’t pick call to anyone.

Quratullain · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Can’t thank this estate agent enough for helping me find a lovely place in this difficult time. Wouldn’t have been possible without Andy!!

Bronte · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Easiest and best way to get all your accommodation needs sorted. Staff are friendly and very helpful . . . Sterling service!

Ricky · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Andy and Becky were helpful and everything went smoothly I would highly recommend king and chasemore to every one .

Habert · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Very good service: Becky Andy and Chloe in particular are very nice to deal with.

Mike · 25 August 2023 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you Mike for your kind words and 5* review! - Best wishes, Scott @ Customer Care.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about King & Chasemore

Which King & Chasemore office has the most reviews?

Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.

Where are the King & Chasemore offices?

The 15 King & Chasemore offices, by town:

Has King & Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.

Reviews may appear on more than one platform.

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