5/5
Quick, efficient and very professional.
Agent replied · 24 August 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
★★★★★
2,592 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,592 reviews on three platforms, rated 4.7 out of 5 overall.
2,537
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Quick, efficient and very professional.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
Excellent service, and friendly approachable. highly recommended.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
Friendly, fast, and efficient in dealing with myself as a customer.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
It’s the best if your looking fro a room
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
Andy and team are really amazing Appreciated that services
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
Had a great experience and Becky was very helpful
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
Professional and very helpful staff. Keep up the great work. Good luck.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
Excellent customer service. Thanks to all the staff, especially Becky Webb.
Many thanks Becky for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
Cloe was very kind and very helpful during our process.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
Amazing customer service, couldn’t have been an easier move! Would definitely recommend to anyone wanting to move!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Great service from Andy, Chloe and Becky, would recommend!
Thank you Liam for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
5/5
Very helpful, friendly yet professional people. Overall, enjoying my experience with them so far :)
Thank you for taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.
5/5
Thank you so much for everything. Very happy all the way. Thank you Vicky for all your hard work & support. 🤙 …
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
Andy, Bekky and Cloe provided excellent service in getting the property rented out
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Consistently excellent service from Becky and Cloe and their colleagues - always friendly and happy to assist - thank you.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
Andrew and cloe were amazing. First time renting and experience couldn't have been any better!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Andy and Becky has been very brillant and helpful. I highly recommend them for the services
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
Andy and the team have been really helpful towards me, the best around 😊 …
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
Becky & Andy are amazing they’ve made this process so relaxing!!! 5 stars and more!! X
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
1/5
I have been trying to call kings and Chasemore Sales and Lettings since 2 hours. But they didn’t pick my call not a single time. Very bad impression. Why you open your company, if you don’t pick call to anyone.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Can’t thank this estate agent enough for helping me find a lovely place in this difficult time. Wouldn’t have been possible without Andy!!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
Easiest and best way to get all your accommodation needs sorted. Staff are friendly and very helpful . . . Sterling service!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
Andy and Becky were helpful and everything went smoothly I would highly recommend king and chasemore to every one .
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
Very good service: Becky Andy and Chloe in particular are very nice to deal with.
Thank you Mike for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
2021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.