Trusted Agent profile
★★★★★
2,592 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,592 reviews on three platforms, rated 4.7 out of 5 overall.
2,537
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAmazing service provided by the whole team. Unbelievably quick and friendly. 100% recommendation if you want to rent a property in or around Crawley.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleBecki gave me and my bf amazing service and had the best attitude helping us figure out all the technical aspects. Lovely agency.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFlo was a pleasure to deal with and made the whole experience very enjoyable
Thank you for your kind 5*review! - Best wishes, Scott @ Customer Care
1/5
GoogleNot great experience so far. Multiple errors, didn't get back to me on several occasions and still haven't got any documents despite prompting. Very disappointed.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleThomas Irving truly understands the real estate market.Efficient ,kind and result -driven .I would highly recommend Thomas to anyone looking to buy or sell property .The attention to details and responsiveness were impressive .
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleA huge thank you to Tom and Connor at the Worthing Branch, who both assisted us with the sale of our property. From the first meeting with Connor we knew King and Chasemore were the agents for us! Connor was extremely professional, knowledgeable and helpful. This was our first experience of selling and Connor really helped us through this process. Tom was outstanding throughout, he communicated with us regularly and ultimately sold our property for us, nothing was ever too much trouble for Tom, he was always happy to help, polite and generally a nice person who really cares about his clients, a service which is hard to come by these days. I could not have asked for a better Estate agent, moving is stressful enough but King and Chasemore made it so much easier and were always one step ahead. I can’t recommend them highly enough! Thank you both so much for all your hard work and support over the duration of our move!
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleGreat staff. Natasha and Kelly have been very helpful throughout the process.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHello, I wanted to say a big thank you to Natasha and Kelly for helping getting my studio they were very helpful and lovely.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleKelly has been absolutely amazing! Helping me every step of the way and being really patient. I don't think I would've been able to do get the place without her. I applied for something else initially but Kelly was so good to let me know something else was available. Just want to say a massive thank you, to Kelly and all the team !!!!! xxxx
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had the pleasure of purchasing a house through King and Chasemore, Saltdean and can only describe the professional support we received, as Outstanding! Jacob Roberts was not only superbly efficient, but was always prepared to go the extra mile to ensure we were happy and to solve our many queries with this complex property. His manner and character were flawless on every occasion. Additionally, the manager, Susie Virgo was tenacious and highly proactive in her support and management of this sale and her negotiations between parties. Thank you so much to the whole team at Saltdean.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI thoroughly recommend King & Chasemore. Our lettings negotiator Chloe has been very helpful and swift in responding. Great work!
Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would like to say a "big thank you" to King and Chasemore, especially Dominique Piercy, in helping me to look for my first property. Dominique was always very kind and professional, providing me and my family the information and advice we needed it. I definitely recommend King and Chasemore for their high standard service.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI've experienced a seamless service from the Hove office. I'd like to make a special mention to Jade, who kept me well informed throughout the sale and was always so efficient and professional in her communication.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAt all times Amelia was pro active , professional and attentive. Polite and courteous. Amelia is a good representative for King & Chasemore.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing agents! Amelia and Flo in particular have been incredible helping us secure a home. Going above and beyond, we would be without a home right now without their help. Cannot thank them enough!
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleA huge thank you to the letting team in Worthing. From our first phone call, to seeing the property, to signing and getting the keys. Even the online maintenance system was very quick to respond. Renting in the current climate and finding suitable properties have not been easy but Flo and the rest of the team was a breath of fresh air in their friendliness and professionalism. Highly recommended and thanks again.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleRyan, Chloe and Laurence have been amazing and have provided an excellent service in letting and remortgaging my property.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery happy with the way Shaun Egan handled the sale of a flat in Brighton. Efficient, courteous and patient throughout a difficult deal.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI came into the branch to discuss either potentially letting or selling my property. Both the sales and lettings team were really helpful in answering any questions I had regarding the process, would definitely recommend.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleShaun, James, Dominique and the rest of the team at the Lewes Road branch of King and Chasemore have been incredible during the long selling process. Keeping me incredibly well-informed throughout and being respectful and kind during viewings, keeping the house cats safe and entertained! I cannot praise them all highly enough and would recommend the whole team, including their mortgage advisor, Laurence. Thank you Lewes Road team - you’re awesome!
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
