5/5
Andrew and Jess has been very helpful in addressing our concerns throughout our stay in the property.
Agent replied · 23 October 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
★★★★★
2,592 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,592 reviews on three platforms, rated 4.7 out of 5 overall.
2,537
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Andrew and Jess has been very helpful in addressing our concerns throughout our stay in the property.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
amazing - first time renting after uni accommodation and they were so helpful and reassuring all the way - huge thanks to Jess and Andy for everything they’ve done
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
King & Chasemore were very helpful whilst I was looking for somewhere to rent, and have always been prompt and friendly when responding to any questions I had. I was able to find the right place very quickly as a result, and am now moving forward with the process - thank you!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
Extremely efficient service mixed with a friendly demeanor that enabled a sense of comfort whilst browsing and finalizing rental agreement for new property in Chichester! Special thanks to Jessica & Andy for providing so much quality aid!
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
Would not recommend this agency. They over evaluated property. 6 months sole agency and only had 2 viewings in that timeframe. Not very good estate agents; However, the mortgage broker was helpful and informative.
Hello Malcom, Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Scott @ Customer Care
5/5
Jess of King and Chasemore did a wonderful job in helping me secure a student house for this year despite entering the summer months. Her communication was excellent; always promptly replying to my emails and answering the phone, and was always able to answer any queries about the property. Would definitely recommend.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
Everything was very easy and we had no problems at all. Making it less stressful for us. Jess was outstanding though out the process. Andy was so accommodating during the property visit. We are happy with our new home and all paperwork was in order. Thank you for giving me this peace of mind while finding our new home. Thank you for Jess for sorting everything out for us.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Very friendly and helpful service couldn’t ask for better
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
Friendly & professional service from Andy, Tony & Sharon. Thank you guys.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Great service from Ed and the whole team. Good, old-fashioned communication and attention to detail. Highly recommend.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
The King & Chasemore team are always happy to help with any issues in a fast and efficient way, and provide a stress free management service for busy landlords.
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
Such a friendly team and so easy to talk to. Felt so easy sorting everything out as they take all the pressure off. Would definitely highly recommend them.
Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.
1/5
I have used this agency for several properties. Things seem to be going downhill in the past few years, deadlines are never met, maintenance issues are slow to be managed, property visits are rarely conducted. Always an excuse or colleagues pass the buck. I have to chase every aspect of our rental. Be cautious.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk … More
5/5
At the beginning of the year we bought a house being marketed by King and Chasemore. All the staff members were excellent, but we dealt mainly with Lorna who was just brilliant at liaising between all the different parties. Moving is always a difficult time but Lorna's warmth and professionalism made all the difference.
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
Rating only, no written review.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
Rating only, no written review.
Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Relations.
5/5
Rating only, no written review.
Thank you for leaving us a 5* review.
5/5
Rating only, no written review.
Many thanks for leaving us a 5* review.
5/5
Rating only, no written review.
Hi Rose, thank you for leaving us a 5* review.
5/5
Andy and Becky are just the best!!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Becky was great! Very helpful and friendly when viewing the property
Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
5/5
Excellent service. Becky and Andy so so helpful and professional. Smooth service.
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
I went there to find an accommodation in Crawley. They have been really helpful and understanding. I highly recommend them
Thank you for your brilliant 5* review and thank you for your recommenndation. Best wishes, Lucy, Customer Relations.
5/5
Fantastic service from Becky Andy and cloe, they found me super tenants very quickly and have made the entire process stress free thank you for all your help in making this so easy
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
2021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.